Bug 166776 - Keeps crashing. I believe after using 2 desktops on windows 11!>
Summary: Keeps crashing. I believe after using 2 desktops on windows 11!>
Status: RESOLVED DUPLICATE of bug 166122
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
25.2.3.2 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-05-28 22:22 UTC by Mark Mclean
Modified: 2025-05-29 16:22 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
picture 1 (36.54 KB, image/png)
2025-05-29 10:47 UTC, Mark Mclean
Details
picture 2 of 3 (57.89 KB, image/png)
2025-05-29 10:48 UTC, Mark Mclean
Details
picture 3 of 3 (59.75 KB, image/png)
2025-05-29 10:49 UTC, Mark Mclean
Details
4, hope this helps (102.18 KB, image/png)
2025-05-29 11:41 UTC, Mark Mclean
Details

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Description Mark Mclean 2025-05-28 22:22:34 UTC
Description:
I started using second desktop on (one laptop), Using it daily for 7 to 10 days, it has crashed 2 or 3 times. Not sure that's why. But never has crash that much before

Steps to Reproduce:
1.using Calc, on both desktops
2.It crashed today on 2nd desktop. 
3.

Actual Results:
Use 2 desktops, open Cala on each

Expected Results:
Not to crash


Reproducible: Always


User Profile Reset: No

Additional Info:
[Information automatically included from LibreOffice]
Locale: en-US
Module: SpreadsheetDocument
[Information guessed from browser]
OS: Windows (All)
OS is 64bit: no
Comment 1 V Stuart Foote 2025-05-29 04:36:02 UTC
There have been issues at the 25.2 release with older GPU and driver support for current skia/Vulkan rendering libs. 

The on launch functional testing for GPU support has been a problem and fall back from that testing has been improved at the 25.2.4 patch release and on current dev builds against 25.8.0 release.

Please identify the version of Microsoft Windows and your CPU and GPU as well as your graphics driver.

You could do that with a run the msinfo32.exe utility. Then copy and post details from the summary table and the Components -> Display table.
Comment 2 Mark Mclean 2025-05-29 10:47:56 UTC
Created attachment 201025 [details]
picture 1

I am not clear on how what is needed. I hope the 3 pictures helps?
Comment 3 Mark Mclean 2025-05-29 10:48:40 UTC
Created attachment 201026 [details]
picture 2 of 3

I am not clear on how what is needed. I hope the 3 pictures helps?
Comment 4 Mark Mclean 2025-05-29 10:49:09 UTC
Created attachment 201027 [details]
picture 3 of 3

I am not clear on how what is needed. I hope the 3 pictures helps?
Comment 5 Mark Mclean 2025-05-29 11:41:17 UTC
Created attachment 201029 [details]
4, hope this helps

Hope this helps
Comment 6 V Stuart Foote 2025-05-29 16:11:22 UTC
OK, clips show you are at Windows 11 24H2 (26100) release, with Intel UHD 630 iGPU. We can't see the driver for the iGPU but as in the dupe bug 166122 the Win11 updates to 24H2 have resulted in an unstable graphics driver.

You probably should install the current Intel driver for your 8th Gen i5-8500 CPU

https://www.intel.com/content/www/us/en/download/776137/intel-7th-10th-gen-processor-graphics-windows.html

And retest if the Vulkan rendering tests that LibreOffice uses behave.

Alternatively, you can manually edit the LibreOffice configuration file in the per user profile with a text editor.  The normal path is "C:\Users\<yourusername>\AppData\Roaming\LibreOffice\4\user" and the text file to edit with notepad.exe is registrymodifications.xcu

Add these stanzas (or adjust if they're already there):

<item oor:path="/org.openoffice.Office.Common/VCL"><prop oor:name="ForceSkiaRaster" oor:op="fuse"><value>true</value></prop></item>
<item oor:path="/org.openoffice.Office.Common/VCL"><prop oor:name="UseSkia" oor:op="fuse"><value>true</value></prop></item>

The one to be set "true" to bypass result of the GPU testing is "ForceSkiaRaster".

*** This bug has been marked as a duplicate of bug 166122 ***
Comment 7 V Stuart Foote 2025-05-29 16:22:40 UTC
(In reply to V Stuart Foote from comment #6)
> file to edit with notepad.exe is registrymodifications.xcu
> 
> Add these stanzas (or adjust [to match] if they're already there):
> 
> <item oor:path="/org.openoffice.Office.Common/VCL"><prop
> oor:name="ForceSkiaRaster" oor:op="fuse"><value>true</value></prop></item>
> <item oor:path="/org.openoffice.Office.Common/VCL"><prop oor:name="UseSkia"
> oor:op="fuse"><value>true</value></prop></item>
> 
> The one to be set "true" to bypass result of the GPU testing is
> "ForceSkiaRaster".

Or you can set both to "false" and the systems will fallback and use legacy GDI+ rendering libs. Suspected unexpected consequence of the Win11 driver rollback done by Microsoft and compounded when LibreOffice updated to newer skia redering libs.