Description: When attempting to go to tools > Options > Load/Save > General the program will freeze. This has happened consistently on multiple computers I support. It mostly happens on fresh installs of Libre Office 25.2.+.+ In Windows 11. It will not happen on older versions of Libre. Or when an older version is upgraded to 25.2+ Steps to Reproduce: 1. Install a fresh copy of the latest Libre Office 25.2.4.3 2. Go to tools > Options > Load/Save 3. As soon as you click on the General section the program will freeze and the only way to close is to kill the program from task manager. Actual Results: As soon as you click on the General section the program will freeze and the only way to close is to kill the program from task manager. Expected Results: It should bring up the general load/save settings window without freezing. Reproducible: Sometimes User Profile Reset: No Additional Info: Version: 25.2.4.3 (X86_64) / LibreOffice Community Build ID: 33e196637044ead23f5c3226cde09b47731f7e27 CPU threads: 12; OS: Windows 11 X86_64 (10.0 build 26100); UI render: Skia/Vulkan; VCL: win Locale: en-CA (en_CA); UI: en-US Calc: threaded
Please test in safe mode, Menu/Help/Restart in Safe Mode
Dear Joel Herzog, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Joel Herzog, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp