Bug 167226 - Crash when trying to add a Zotero footnote reference
Summary: Crash when trying to add a Zotero footnote reference
Status: UNCONFIRMED
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
25.2.4.3 release
Hardware: Other Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-06-26 03:48 UTC by PeterSergej
Modified: 2026-01-29 15:49 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
Dump file (259.49 KB, application/octet-stream)
2025-06-26 03:48 UTC, PeterSergej
Details

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Description PeterSergej 2025-06-26 03:48:03 UTC
Created attachment 201481 [details]
Dump file

Using Writer on x86-64 i7, 32GB RAM, Windows 11 24H2/10.0.26100, with Zotero plugin open.  Writer crashed while trying to add a footnote reference (suspect Zotero), but then the crash report itself failed to load your bugs.documentfoundation.org page from the crash popup window in Firefox Developer 140.0b9 x64. I've had this error, and sequence (Zoteor-Writer-crash-crash report failure) happen before, but it's not made easy to report manually.

I have a screenshot showing the crash popup as inset over the error page I get when clicking the link in the popup.  But you don't allow more than one attachment here.

If you are really interested in fixing bugs, I would suggest making it easier to report them.
Comment 1 PeterSergej 2025-06-26 03:49:40 UTC
The Firefox error message:


Secure Connection Failed

The connection to crashreport.libreoffice.org was interrupted while the page was loading.

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
    Please contact the website owners to inform them of this problem.
Comment 2 Eric Kvaalen 2025-10-09 14:41:45 UTC
I just had the same problem of "Secure Connection Failed". I'm using Firefox 143.0.4.
Comment 3 Buovjaga 2026-01-29 15:49:05 UTC
(In reply to PeterSergej from comment #0)
> I have a screenshot showing the crash popup as inset over the error page I
> get when clicking the link in the popup.  But you don't allow more than one
> attachment here.
> 
> If you are really interested in fixing bugs, I would suggest making it
> easier to report them.

The next version of Bugzilla supports uploading multiple attachments at once. At the moment the attachments need to be uploaded in separate steps.

I assume the failure to reach the crash report server was some temporary lapse of the certificate.