Bug 167332 - Save a document, later on when opened, it is blank (file size 0kb).
Summary: Save a document, later on when opened, it is blank (file size 0kb).
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
24.2.7.2 release
Hardware: All All
: medium enhancement
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-07-01 19:56 UTC by Wayne
Modified: 2026-01-30 03:17 UTC (History)
1 user (show)

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Description Wayne 2025-07-01 19:56:43 UTC
Description:
I use Writer to keep a log of my hours at work. For the whole two weeks no problem. Then I make one last entry and save it, the next day I open it and it is blank. I go to the file location and the document is 0kb. Two weeks of my paid hours gone!

Steps to Reproduce:
1.Open document, add to it.
2.Save document using the save icon, close writer.
3.Next day open document.

Actual Results:
Saved file is empty.

Expected Results:
Save file should contain last edits.


Reproducible: Didn't try


User Profile Reset: No

Additional Info:
Version: 24.2.7.2 (X86_64) / LibreOffice Community
Build ID: 420(Build:2)
CPU threads: 16; OS: Linux 6.8; UI render: default; VCL: gtk3
Locale: en-CA (en_CA.UTF-8); UI: en-US
Ubuntu package version: 4:24.2.7-0ubuntu0.24.04.4
Calc: threaded

Note: The document is saved directly to the cloud (pCloud Drive) and the file is also accessed by a copy of Writer that is run on a Windows machine. The file is saved and closed at the end of each session. File is only accessed by me.

I would recommend having an option when saving a file, the original is renamed and the saved file is written with the original file name.
Comment 1 fpy 2025-07-02 06:55:12 UTC
set to "enhancement", but considering the vague, however very specific, bug/use case, it's not likely to be addressed in the core product.

you may adjust to your need with some macro.
Comment 2 m_a_riosv 2025-07-02 23:02:03 UTC
Not a solution, but verifying the file size after every save, could help to find the issue.
Comment 3 QA Administrators 2025-12-30 03:13:59 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2026-01-30 03:17:54 UTC
Dear Wayne,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp