Bug 167614 - Crash when entering two/more empty lines with CR
Summary: Crash when entering two/more empty lines with CR
Status: NEEDINFO
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
25.2.0.3 release
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords: wantBacktrace
Depends on:
Blocks:
 
Reported: 2025-07-21 09:33 UTC by Oberlehrer
Modified: 2026-02-07 03:15 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
Video vom Absturz während des Schreibens. (30.21 KB, application/gzip)
2025-07-30 08:11 UTC, Oberlehrer
Details
Video (16.84 MB, video/mpg)
2025-08-01 07:45 UTC, Oberlehrer
Details

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Description Oberlehrer 2025-07-21 09:33:20 UTC
Description:
to create "free space" in a writer document, i type sometimes CR. since 25.x writer crashes ALL TIME, when there are two or more CR one after another
i use windows 10 on intel i5 8 GB RAM

Steps to Reproduce:
1. open document
2. write some text
3.press two/more times CR


Actual Results:
crashes complete

Expected Results:
two or more empty lines in document


Reproducible: Always


User Profile Reset: No

Additional Info:
i like writer!
Comment 1 Regina Henschel 2025-07-21 13:12:14 UTC
I cannot reproduce a crash. Please add info about the installed LibreOffice. To do that, go to Help > About and click on the Version Information button. That puts the info into the clipboard. After that paste it into the bug report.

BTW, to create "free space" do not use CR but increase the spacing below paragraph in the paragraph properties, section "Indent & Spacing".
Comment 2 m_a_riosv 2025-07-21 21:51:28 UTC
And also you can test in safe mode, Menu/Help/Restart in Safe Mode
Comment 3 Oberlehrer 2025-07-24 17:37:57 UTC
Hier die gewünschte Info zur Version:

25.2.4.3 (x86_64)
https://git.libreoffice.org/core/+log/33e196637044ead23f5c3226cde09b47731f7e27
10.0 build 19045
de-DE

Und ja, ich weiß, wie Formatvorlagen funktionieren und arbeite viel mit CSS. Trotzdem sollte ein Programm nach zwei CR nicht abstürzen (hat es bisher ja auch nicht gemacht).
Der Fehler tritt z. Zt. nur unter Windows 10 auf, Linux z. Zt. keine Probleme (da gibt's allerdings Probleme mit importierten Formatvorlagen...).
Comment 4 Julien Nabet 2025-07-26 19:56:48 UTC
Would it be possible you get a backtrace? (see https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#Windows:_How_to_get_a_backtrace)
Comment 5 Oberlehrer 2025-07-30 08:11:28 UTC
Created attachment 202072 [details]
Video vom Absturz während des Schreibens.

Es ist wirklich lästig geworden. Erst dachte ich, es läge an einem großen Dokument mit vielen Feldfunktionen. Hier ist es aber ein frisches Dokument mit nur wenigen Zeilen. Der Fehler trat vorher nie auf!
Comment 6 Julien Nabet 2025-07-30 16:59:29 UTC
Oberlehrer: you attached a file with "prel" extension which doesn't help.

You didn't respond to comment 2 ("test in safe mode, Menu/Help/Restart in Safe Modeand") 4 (get a backtrace - see https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#Windows:_How_to_get_a_backtrace -)
Comment 7 Oberlehrer 2025-08-01 07:45:28 UTC
Created attachment 202120 [details]
Video
Comment 8 Julien Nabet 2025-08-01 09:51:04 UTC
Ok you still didn't respond about:
"comment 2 ("test in safe mode, Menu/Help/Restart in Safe Modeand") 4 (get a backtrace - see https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#Windows:_How_to_get_a_backtrace -)"

but you provided a screencast of the crash.

Would it be possible :
1) you tried what we advised ?
2) you attach the file so we can try to reproduce the pb?
(perhaps you'll need to sanitize it before, see https://wiki.documentfoundation.org/QA/Bugzilla/Sanitizing_Files_Before_Submission).

Also if the pb is specific to this document, you can try to copy paste its content in a brand new file and give a new try.
Comment 9 Oberlehrer 2025-08-09 12:24:12 UTC
DANKE, ich wollte nur helfen, aber dazu bin ich einfach zu blöd. Bitte keine Nachfragen mehr. Schade, daß Open Source doch nicht so offen ist.
Comment 10 Julien Nabet 2025-08-10 08:31:40 UTC
It's a shame people don't try to make an effort when they require some help.
=> uncc myself
Comment 11 QA Administrators 2026-02-07 03:15:43 UTC
Dear Oberlehrer,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
 
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

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