Bug 167776 - Failed install of ARM Windows-- Aarch64 25.2.5
Summary: Failed install of ARM Windows-- Aarch64 25.2.5
Status: RESOLVED DUPLICATE of bug 166947
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Installation (show other bugs)
Version:
(earliest affected)
unspecified
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-08-02 08:39 UTC by JT
Modified: 2025-08-02 09:17 UTC (History)
0 users

See Also:
Crash report or crash signature:

Attachments
image of failed install (110.57 KB, image/jpeg)
2025-08-02 08:40 UTC, JT 		Details
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Description JT 2025-08-02 08:39:44 UTC 
Description:
Hi, I am trying to install Aarch64 on a new Microsoft Surface 11 Pro. It is an ARM device with 64GB of RAM. When I attempt to install I get the error "Installation package cannot be opened. Contact the application vendor to verify it is a valid Windows installation package"

Snapdragon(R) X 12-core X1E80100 @ 3.40 GHz (3.42 GHz)
Ram: 64.0 GB (63.5 GB usable)
Windows 11 Home
Version: 24H2

Windows is fully up to date
I have tried to re-download the file and run again. No change. 

Steps to Reproduce:
1. Download installer
2. Click to run installer
3. Error will display "Installation package cannot be opened..."

Actual Results:
Install fails and quits. Windows never opens the installer. 

Expected Results:
I expected to install the SW


Reproducible: Always


User Profile Reset: No

Additional Info:
Nothing else
Comment 1 JT 2025-08-02 08:40:10 UTC 
Created attachment 202151 [details]
image of failed install
Comment 2 Saburo 2025-08-02 09:17:29 UTC 

*** This bug has been marked as a duplicate of bug 166947 ***