Bug 168028 - opening almost all docx files makes LO 25.08 crash
Summary: opening almost all docx files makes LO 25.08 crash
Status: RESOLVED DUPLICATE of bug 167956
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
25.8.0.4 release
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-08-20 18:39 UTC by pieter kristensen
Modified: 2025-09-02 07:45 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
crash example 1 (96.48 KB, application/vnd.openxmlformats-officedocument.wordprocessingml.document)
2025-08-20 18:39 UTC, pieter kristensen
Details
crash example 2 (662.03 KB, application/vnd.openxmlformats-officedocument.wordprocessingml.document)
2025-08-20 18:40 UTC, pieter kristensen
Details
crash example 3 (13.14 KB, application/vnd.openxmlformats-officedocument.wordprocessingml.document)
2025-08-20 18:41 UTC, pieter kristensen
Details
crash example 4 (467.43 KB, application/vnd.openxmlformats-officedocument.wordprocessingml.document)
2025-08-20 18:42 UTC, pieter kristensen
Details
crash example 5 (39.75 KB, application/vnd.openxmlformats-officedocument.wordprocessingml.document)
2025-08-20 18:42 UTC, pieter kristensen
Details

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Description pieter kristensen 2025-08-20 18:39:54 UTC
Created attachment 202409 [details]
crash example 1

I collected quit a lot docx file to follow the development of the LO OOXML "skills"...

But with the version 25.08.4 it is really bad.

LO 25.08 crashes on opening almost all docx files - more than 90% I would say...

I attach some random examples.
Comment 1 pieter kristensen 2025-08-20 18:40:32 UTC
Created attachment 202410 [details]
crash example 2
Comment 2 pieter kristensen 2025-08-20 18:41:21 UTC
Created attachment 202411 [details]
crash example 3
Comment 3 pieter kristensen 2025-08-20 18:42:01 UTC
Created attachment 202412 [details]
crash example 4
Comment 4 pieter kristensen 2025-08-20 18:42:34 UTC
Created attachment 202413 [details]
crash example 5
Comment 5 Xisco Faulí 2025-08-20 19:18:26 UTC
Hello Pieter,
Thanks for reporting this issue.
Do you use the tabbed notebookbar ? then, it's a duplicated of bug 168028.
In order to fix it, I would recommend to open LibreOffice in safe mode and clean the user profile, see https://wiki.documentfoundation.org/UserProfile
Comment 6 pieter kristensen 2025-08-20 19:57:22 UTC
I already refreshed my user profile but that didn't do the trick. I don't use the tabed notebook bar but the notebookbar with no tabs.

When I was testing today I was under the impression too that with the old fashioned bar the problem is not so bad.
Comment 7 Alvaro Segura 2025-08-29 15:14:19 UTC
I came to report the same issue after upgrading to 25.8.0.

All doc and docx files I tried to open make LO Writer crash. ODT documents are OK, and Calc and Impress also load files fine.

The documents show for a short time and then the app crashes.

My latest crash report is here, in theory, but I can't see it (HTTP error):

https://crashreport.libreoffice.org/stats/crash_details/3fd6d4a2-5024-4510-b955-0af79aee7286
Comment 8 Alvaro Segura 2025-08-30 20:45:46 UTC
I just upgraded to 25.8.1.1 and now it loads docs just fine. At least in my case.
Comment 9 pieter kristensen 2025-09-02 06:45:13 UTC
In my case:

All five documents I attached to this bug rapport, open with version 25.8.1.1 without any problem. Flawlessly. 

Fantastic.
Comment 10 Xisco Faulí 2025-09-02 07:45:00 UTC

*** This bug has been marked as a duplicate of bug 167956 ***