Bug 169092 - [OPEN DOCX] LibreOffice Writer Crashes Shortly After Loading This File
Summary: [OPEN DOCX] LibreOffice Writer Crashes Shortly After Loading This File
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
25.2.6.2 release
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: Performance
  Show dependency treegraph
 
Reported: 2025-10-27 13:06 UTC by skburton123
Modified: 2025-10-28 06:10 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
This is the file that causes the crash (8.54 MB, application/octet-stream)
2025-10-27 13:10 UTC, skburton123
Details

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Description skburton123 2025-10-27 13:06:51 UTC
Description:
Shortly after loading this file, a message pops up saying "LibreOffice Writer 25.2 is not responding / You may choose to wait a short while ..." If you choose to wait (even many times), the message pops back up almost immediately


Steps to Reproduce:
1. Open this file with LibreOffice Writer. It appears to finish loading.
2. Wait for a little while (less than a minute). Meanwhile you can move the cursor around.


Actual Results:
A message pops up saying "LibreOffice Writer 25.2 is not responding / You may choose to wait a short while ..." If you choose to wait (even many times), the message pops back up almost immediately

Expected Results:
Expected to be able to work with the file


Reproducible: Always


User Profile Reset: No

Additional Info:
Version: 25.2.6.2 (X86_64) / LibreOffice Community
Build ID: 40d1a0e1d5bdf1afaeae24d9ece32bbb00fa66a4
CPU threads: 8; OS: Linux 6.14; UI render: default; VCL: gtk3
Locale: en-US (en_US.UTF-8); UI: en-US
Calc: threaded

Attaching file

The file was created with Word 365 and has not been edited before on my new Linux Ubuntu install. LibreOffice Writer works fine with other Word 365 files I have loaded.
Comment 1 skburton123 2025-10-27 13:10:02 UTC
Created attachment 203567 [details]
This is the file that causes the crash
Comment 2 Telesto 2025-10-27 21:05:27 UTC
No crash with
Version: 26.2.0.0.alpha0+ (X86_64) / LibreOffice Community
Build ID: 18bde21b1d700bbf97e001a13ba9389dc7f9efc7
CPU threads: 8; OS: macOS 14.7.4; UI render: Skia/Metal; VCL: osx
Locale: nl-NL (nl_NL.UTF-8); UI: en-US
Calc: threaded

Would you mind trying LibreOffice 25.8.2?
Comment 3 BogdanB 2025-10-27 21:18:56 UTC
no crash in
Version: 25.8.3.0.0+ (X86_64) / LibreOffice Community
Build ID: e6875a474b394a9d01bd6c05414d8e704f8bb29a
CPU threads: 16; OS: Linux 6.14; UI render: default; VCL: gtk3
Locale: en-US (en_US.UTF-8); UI: en-US
Calc: threaded
Comment 4 BogdanB 2025-10-27 21:20:44 UTC
In debug version I get a lot of warnings, non stop warnings:

warn:writerfilter:424008:424008:sw/source/writerfilter/dmapper/StyleSheetTable.cxx:2209: StyleSheetTable::getOrCreateCharStyle - Style::setPropertyValue com.sun.star.beans.UnknownPropertyException message: "Unknown property: CharStyleName at /home/tdf/lode/jenkins/workspace/lo_gerrit/tb/src_master/sw/source/core/unocore/unostyle.cxx:2075" context: SwXStyle
warn:legacy.osl:424008:424008:sw/source/uibase/app/docstyle.cxx:1327: SwCharFormat missing!
warn:writerfilter:424008:424008:sw/source/writerfilter/dmapper/DomainMapper_Impl.cxx:9287: PopFieldContext() com.sun.star.lang.IllegalArgumentException message: "at /home/tdf/lode/jenkins/workspace/lo_gerrit/tb/src_master/sw/source/core/unocore/unoobj.cxx:201" ArgumentPosition: 0


warn:svx:424008:424008:svx/source/unodraw/unoshape.cxx:1520: Ignoring property Representation
warn:svx:424008:424008:svx/source/unodraw/unoshape.cxx:1520: Ignoring property Representation
warn:svx:424008:424008:svx/source/unodraw/unoshape.cxx:1520: Ignoring property Representation

warn:writerfilter:424008:424008:sw/source/writerfilter/dmapper/StyleSheetTable.cxx:2209: StyleSheetTable::getOrCreateCharStyle - Style::setPropertyValue com.sun.star.beans.UnknownPropertyException message: "Unknown property: CharScriptHint at /home/tdf/lode/jenkins/workspace/lo_gerrit/tb/src_master/sw/source/core/unocore/unostyle.cxx:2075" context: SwXStyle
warn:legacy.osl:424008:424008:sw/source/uibase/app/docstyle.cxx:1327: SwCharFormat missing!
warn:writerfilter:424008:424008:sw/source/writerfilter/dmapper/StyleSheetTable.cxx:2209: StyleSheetTable::getOrCreateCharStyle - Style::setPropertyValue com.sun.star.beans.UnknownPropertyException message: "Unknown property: CharScriptHint at /home/tdf/lode/jenkins/workspace/lo_gerrit/tb/src_master/sw/source/core/unocore/unostyle.cxx:2075" context: SwXStyle
warn:legacy.osl:424008:424008:sw/source/uibase/app/docstyle.cxx:1327: SwCharFormat missing!
warn:writerfilter:424008:424008:sw/source/writerfilter/dmapper/StyleSheetTable.cxx:2209: StyleSheetTable::getOrCreateCharStyle - Style::setPropertyValue com.sun.star.beans.UnknownPropertyException message: "Unknown property: CharScriptHint at /home/tdf/lode/jenkins/workspace/lo_gerrit/tb/src_master/sw/source/core/unocore/unostyle.cxx:2075" context: SwXStyle
warn:legacy.osl:424008:424008:sw/source/uibase/app/docstyle.cxx:1327: SwCharFormat missing!
Comment 5 skburton123 2025-10-27 21:33:11 UTC
(In reply to Telesto from comment #2)
> No crash with
> Version: 26.2.0.0.alpha0+ (X86_64) / LibreOffice Community
> Build ID: 18bde21b1d700bbf97e001a13ba9389dc7f9efc7
> CPU threads: 8; OS: macOS 14.7.4; UI render: Skia/Metal; VCL: osx
> Locale: nl-NL (nl_NL.UTF-8); UI: en-US
> Calc: threaded
> 
> Would you mind trying LibreOffice 25.8.2?

I downloaded it and unzipped it, but when I saw that there were about 50 .deb files and I read the Readme, I realized I am still too much of a newbie to try that.
Comment 6 fpy 2025-10-27 22:07:39 UTC
repro 

Version: 25.2.6.2 (X86_64) / LibreOffice Community
Build ID: 520(Build:2)
CPU threads: 4; OS: Linux 6.14; UI render: default; VCL: gtk3
Locale: en-US (en_US.UTF-8); UI: en-US
Ubuntu package version: 4:25.2.6-0ubuntu0.25.04.1
Calc: threaded

100% cpu, no mem leak.
killed after ~8min



(In reply to skburton123 from comment #0)
> It appears to finish loading.

nope. just the GUI is ready, but the pagination starts over apparently 227 pages.

> If you choose to wait (even many times), the message pops back up almost immediately

yep; that's (unfortunately) gnome default behaviour.
Comment 7 Telesto 2025-10-27 22:53:28 UTC
@fpy
Is it also present in more recent version?
Comment 8 fpy 2025-10-28 01:13:10 UTC
(In reply to Telesto from comment #7)

nope.
(25.8.2.2)