Bug 170099 - Auto-update failures each update
Summary: Auto-update failures each update
Status: NEEDINFO
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
25.2.3.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-12-23 14:07 UTC by serrada33
Modified: 2026-01-10 03:12 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:

Attachments
Add an attachment (proposed patch, testcase, etc.)

Note You need to log in before you can comment on or make changes to this bug.
Description serrada33 2025-12-23 14:07:56 UTC 
Description:
Every time LibreOffice tries to install an automated update, I get the message that "this account already exists". I then have to manually download each update to install. This has happened for at least the 25.xxx updates; could go back even further but I've deleted older files. I'm running fully updated Win10. I don't have this issue with other program updates. Currently on LibreOffice 25.8.4.

Actual Results:
Downloaded and installed current version (have done this for last 4 at least).

Expected Results:
LibreOffice installs and works.


Reproducible: Always


User Profile Reset: No

Additional Info:
Manual installation works; autoupdates fail
Comment 1 raal 2026-01-09 23:37:28 UTC 
Please attach log files from c:\users\username\AppData\Roaming\LibreOffice\4\update\