Bug 170220 - Switching from Normal to Web View Causes Screen to Overwrite / Text Document
Summary: Switching from Normal to Web View Causes Screen to Overwrite / Text Document
Status: RESOLVED NOTABUG
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
24.8.4.2 release
Hardware: x86 (IA32) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2026-01-04 13:57 UTC by mcj.painter
Modified: 2026-01-06 22:58 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
screenshot (529.07 KB, image/png)
2026-01-04 13:58 UTC, mcj.painter
Details
document where in the problem occurs (54.00 KB, application/msword)
2026-01-06 22:25 UTC, mcj.painter
Details

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Description mcj.painter 2026-01-04 13:57:42 UTC
Description:
After opening a text document, the default view is "normal" - when I switch to web, the screen overwrites or is superimposed over the earlier view.  

Steps to Reproduce:
1.Open document
2.Switch from "Normal" to "Web" view
3.

Actual Results:
web view is superimposed over normal view

Expected Results:
shouldn't show both views, just web view


Reproducible: Always


User Profile Reset: No

Additional Info:
[Information automatically included from LibreOffice]
Locale: en-US
Module: TextDocument
[Information guessed from browser]
OS: Windows (All)
OS is 64bit: no
Comment 1 mcj.painter 2026-01-04 13:58:17 UTC
Created attachment 204919 [details]
screenshot
Comment 2 m_a_riosv 2026-01-04 23:05:11 UTC
Please test with Menu>Help>Restart in Safe Mode.

Please paste here the information in Menu>Help>About LibreOffice.

(There is an icon in the center to copy the information).
Comment 3 mcj.painter 2026-01-05 12:45:34 UTC
Restarted in safe mode, problem continues.

Version: 25.8.4.2 (X86_64)
Build ID: 290daaa01b999472f0c7a3890eb6a550fd74c6df
CPU threads: 8; OS: Windows 11 X86_64 (build 26200); UI render: default; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: threaded
Comment 4 m_a_riosv 2026-01-05 21:55:47 UTC
Can you enable Skia? Menu>Tools>Options>LibreOffice>View.

If not, please try to update the graphics driver, directly from the vendor. They usually have their own ways to update different from Windows.
Comment 5 mcj.painter 2026-01-06 12:50:50 UTC
Skia is enabled.  I also tried turning off/turning on Skia.

I have the latest graphic drivers installed.

Interestingly, I've discovered this is not happening with every document.  If the view I get when opening the document is "web", then toggling back and forth does not reproduce the problem.  If the view I get when opening the document is "normal," then toggling back and forth does reproduce it.  But I can only find one document that does this currently.  

As a test, I copied the contents of this "problem" document into a new document, but first I changed the new document view to "web."  After pasting the contents into this empty document as Libre text, and then saving it, toggling the view does not reproduce the problem.

The problem seems to be just with this one document.  This document was originally sent to me as a Word .doc document.  (I originated the document in LibreOffice, saved it as a Word 97 file, sent it to person, who edited it, and sent it back to me.)

So maybe I shouldn't worry further....?
Comment 6 m_a_riosv 2026-01-06 22:22:44 UTC
So let's mark as NOTABUG, by the moment, and if you find the issue again, reopen it.

In any case, without a sample document with which to reproduce the problem, it will be difficult for developers to find the issue.
Comment 7 mcj.painter 2026-01-06 22:25:26 UTC
Created attachment 204952 [details]
document where in the problem occurs

Here's the document that seems to cause hte problem.
Comment 8 m_a_riosv 2026-01-06 22:58:06 UTC
Ok I can't find what in the sample file produces the issue, that is only visible with more than one page, cleaning the format doesn't solve the issue.
But is something in relation with their default page style, because using another one like HTML, doesn't show the issue.

Copying the whole text in the sample to a new file with their format, does not show the issue.