Bug 170248 - File format error at Element does not exist and cannot be created: "custom.xml" at ./package/source/xstor/xstorage.cxx: 1978(row,col)
Summary: File format error at Element does not exist and cannot be created: "custom.xm...
Status: UNCONFIRMED
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Impress (show other bugs)
Version:
(earliest affected)
24.2.7.2 release
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard: QA:needsComment
Keywords:
Depends on:
Blocks:
 
Reported: 2026-01-06 15:43 UTC by darrask
Modified: 2026-01-29 10:23 UTC (History)
0 users

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Description darrask 2026-01-06 15:43:09 UTC 
Description:
Impossible to open a particular presentation file. After renaming to zip and extracting it, I could find no such custom.xml inside the ppt subfolder.

Actual Results:
cannot open presentation (but on NextCloud it works)

Expected Results:
being able to open the presentation


Reproducible: Always


User Profile Reset: No

Additional Info:
presentation attached
Comment 1 darrask 2026-01-06 16:24:13 UTC 
deleting a slide or editing the file (just changing the title text) in NextCloud fixes the error. I cannot share the original because it contains personal information (could do with a private message though).