Bug 170316 - Tracked changes vastly different when opening file on a PC
Summary: Tracked changes vastly different when opening file on a PC
Status: NEEDINFO
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
25.8.4.2 release
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2026-01-12 20:50 UTC by Lauren
Modified: 2026-02-02 03:14 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
Screenshot showing the bug (1017.22 KB, image/png)
2026-01-12 20:52 UTC, Lauren
Details

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Description Lauren 2026-01-12 20:50:41 UTC
Description:
An .odt with many tracked changes was sent to someone with "a new PC". When they opened it, they found huge sections of text were deleted, in excess of what I'd edited. Usually it was several lines that fell between two different tracked changes, or from one tracked change to the end of the paragraph.

I can attach a screenshot showing the differences between what I emailed him and what he saw when he opened it. I can't attach the actual file because of privacy rules governing the data in the document.

Editing and Viewing

Steps to Reproduce:
It happened between me and another user. We are paying for that person's time, and I tried to get some info from him but he's not interested in helping me track down this bug. He said that he's using "a newer PC" but that's it. I sent it to the one other person I'm allowed to send it to (based on our data privacy rules). She's also on "a newer PC" and is running regular MS Word. I sent her an .odt and a .docx and both came through just fine. Sorry I can't do more sleuthing!

Actual Results:
It worked fine - no issues

Expected Results:
When we tried to reproduce the bug, the software did the right thing.


Reproducible: Didn't try


User Profile Reset: No

Additional Info:
Version: 25.8.4.2 (X86_64) / LibreOffice Community
Build ID: 290daaa01b999472f0c7a3890eb6a550fd74c6df
CPU threads: 16; OS: Linux 6.14; UI render: default; VCL: gtk3
Locale: en-US (en_US.UTF-8); UI: en-US
Flatpak
Calc: threaded
Comment 1 Lauren 2026-01-12 20:52:02 UTC
Created attachment 205025 [details]
Screenshot showing the bug

this is a screenshot showing the actual document's edits, and the edits that the other user saw when they opened the document on their end and printed it out.
Comment 2 Dieter 2026-02-01 08:08:42 UTC
Lauren, thank you for reporting the bug. but I have no idea how to reproduce the bug. At least we should have some more information from the other user.

So I propose to close it as RESOLVED INSUFFICIENTDATA

Do you agree? If not, please provide some steps to reproduce.