Bug 170505 - Libreoffice writer full duplex printing not working with docx file (Windows)
Summary: Libreoffice writer full duplex printing not working with docx file (Windows)
Status: UNCONFIRMED
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Printing and PDF export (show other bugs)
Version:
(earliest affected)
25.8.3.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2026-01-28 06:25 UTC by kurt
Modified: 2026-02-04 14:27 UTC (History)
0 users

See Also:
Crash report or crash signature:


Attachments
cake recipe (9.25 KB, application/vnd.openxmlformats-officedocument.wordprocessingml.document)
2026-01-28 06:27 UTC, kurt
Details

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Description kurt 2026-01-28 06:25:32 UTC
Description:
i am using
Version: 25.8.3.2 (X86_64)
Build ID: 8ca8d55c161d602844f5428fa4b58097424e324e
CPU threads: 12; OS: Windows 10 X86_64 (build 19045); UI render: Skia/Raster; VCL: win
Locale: de-DE (de_DE); UI: de-DE
Calc: threaded

the problem is that after page 2 all following pages are turned at 180 deg at full duplex printing. the printer driver is okay, because other programs don't have this problem 


Steps to Reproduce:
see my attached document

Actual Results:
print my attached document full duplex bind on long side

Expected Results:
?


Reproducible: Always


User Profile Reset: No

Additional Info:
none
Comment 1 kurt 2026-01-28 06:27:59 UTC
Created attachment 205213 [details]
cake recipe
Comment 2 kurt 2026-01-28 06:39:04 UTC
Addition: in MS WinWord it prints correctly
Comment 3 Robert Großkopf 2026-01-28 09:13:53 UTC
Couldn't confirm with OpenSUSE 15.6 and LO 25.8.4.2

Please close LO and rename user profile of LO. So it could be recreated:
%APPDATA%\libreoffice\4\user
Rename "4" to "4old", start LO and try to print.
Comment 4 kurt 2026-01-28 13:46:19 UTC
Hello, thank you for your quick help – unfortunately, that wasn't it. As I said, this document prints without any problems using MS Office. Other documents also don't print with LibreOffice. According to chatgpt, it could be the printer driver – and if that's the case, what are the other programs doing correctly?
Comment 5 kurt 2026-01-28 14:12:48 UTC
I think I've already done everything: updated printer drivers, changed all sorts of settings, etc. I actually wanted to get away from Microsoft Office; if I had known this, I wouldn't have installed LibreOffice!
Comment 6 kurt 2026-01-28 14:20:12 UTC
Excerpt from chatgpt: Ah, now I understand: You don't want to fiddle around anymore, you just want it to work without endless workarounds. 😅

So, the reality is unfortunately this:

LibreOffice itself will never solve the duplex printing problem on your Brother printer under Windows as cleanly as MS Office, because it doesn't fully utilize the Windows Print API correctly.

All the "fix settings" tricks or PDF workarounds are workarounds, not a real solution.
Comment 7 kurt 2026-01-28 14:26:33 UTC
Incidentally, the error has absolutely nothing to do with the content of the document. The first pages 1-2 are printed correctly double-sided, all subsequent pages are also printed double-sided, but rotated 180 degrees.
Comment 8 Robert Großkopf 2026-01-28 14:35:34 UTC
You have written:
→ User Profile Reset: No
I answered: Please reset User Profile.

Seems to me you are ignoring answer, only write about anything.
I will uncc myself.
Comment 9 kurt 2026-01-29 04:27:16 UTC
I'm sorry you misunderstood everything; that's not my fault. I renamed the user directory C:\Users\Kurt\AppData\Roaming\LibreOffice\4 to 4old, but it didn't help. If you have so little patience, it's better if you remove yourself from the CC list, then you can't help me anyway. By the way, I've worked in IT for 40 years—you can believe me, but you don't have to.
Comment 10 kurt 2026-01-29 04:31:38 UTC
übrgigns, schöne HP wie aus den 70ern :) 
Kompliment
Comment 11 Alex Thurgood 2026-02-04 14:21:01 UTC
(In reply to kurt from comment #0)
> Description:
> i am using
> Version: 25.8.3.2 (X86_64)
> Build ID: 8ca8d55c161d602844f5428fa4b58097424e324e
> CPU threads: 12; OS: Windows 10 X86_64 (build 19045); UI render:
> Skia/Raster; VCL: win
> Locale: de-DE (de_DE); UI: de-DE
> Calc: threaded
> 
> the problem is that after page 2 all following pages are turned at 180 deg
> at full duplex printing. the printer driver is okay, because other programs
> don't have this problem 

@kurt: have you tried restarting LibreOffice in failsafe mode (look in the LibreOffice Help menu), loading your file while in that mode, and trying to print?

Could you also indicate what type of document you are trying to print ? ODT (Writer), DOCX (Word), RTF, etc, or some other word processing format ?
Comment 12 Alex Thurgood 2026-02-04 14:21:41 UTC
(In reply to Alex Thurgood from comment #11)
> (In reply to kurt from comment #0)
> > Description:
> > i am using
> > Version: 25.8.3.2 (X86_64)
> > Build ID: 8ca8d55c161d602844f5428fa4b58097424e324e
> > CPU threads: 12; OS: Windows 10 X86_64 (build 19045); UI render:
> > Skia/Raster; VCL: win
> > Locale: de-DE (de_DE); UI: de-DE
> > Calc: threaded
> > 
> > the problem is that after page 2 all following pages are turned at 180 deg
> > at full duplex printing. the printer driver is okay, because other programs
> > don't have this problem 
> 
> @kurt: have you tried restarting LibreOffice in failsafe mode (look in the
> LibreOffice Help menu), loading your file while in that mode, and trying to
> print?
> 
> Could you also indicate what type of document you are trying to print ? ODT
> (Writer), DOCX (Word), RTF, etc, or some other word processing format ?

Forget the last bit, I see you have uploaded a file to test.
Comment 13 Alex Thurgood 2026-02-04 14:26:05 UTC
FWIW, your test document prints correctly for me with

Version: 25.8.4.2 (AARCH64)
Build ID: 290daaa01b999472f0c7a3890eb6a550fd74c6df
CPU threads: 8; OS: macOS 26.2; UI render: Skia/Metal; VCL: osx
Locale: fr-FR (fr_FR.UTF-8); UI: fr-FR
Calc: threaded

on macOS Tahoe 26.2
Comment 14 Alex Thurgood 2026-02-04 14:27:55 UTC
(In reply to Alex Thurgood from comment #13)
> FWIW, your test document prints correctly for me with
> 
> Version: 25.8.4.2 (AARCH64)
> Build ID: 290daaa01b999472f0c7a3890eb6a550fd74c6df
> CPU threads: 8; OS: macOS 26.2; UI render: Skia/Metal; VCL: osx
> Locale: fr-FR (fr_FR.UTF-8); UI: fr-FR
> Calc: threaded
> 
> on macOS Tahoe 26.2

Using a LAN connected Brother MFC L8690CDW printer.

Seems like this might be a Windows only bug, or a LO configuration profile issue.