LibreOffice beta 2 crashes when I try to print a document in a different format than the printers defaults (which is letter size, portrait, double sided).
This is apparently a regressive bug, as the document prints just fine in the beta 1 on the same systems (Kubuntu 10.10 Maverick and LinuxMint 9 Isadora KDE (which is Kubuntu 10.04 Lucid).
The printing dialog shows in the beta 1, crashes beta 2 when called.
Please look into that, because it renders the beta 2 useless for me.
It would be great if you could attach the backtrace and strace for us. This would help us debugging this faster. Thank you!
[It seems to work for me thou, but with the latest build]
(In reply to comment #1)
> It would be great if you could attach the backtrace and strace for us. This
> would help us debugging this faster. Thank you!
> [It seems to work for me thou, but with the latest build]
I am sorry, but as I had to reinstall the b1 to print my document, I cannot reproduce the bug on my Linux machines at this time. However, I tried the b2 on a WinXP-Home-SP3 machine and had the same problem with a similar document. That means the problem is apparently not related to the OS. I need my machines as reliable "production" units, so I will not be able to install and re-install back and forth.
Printing letter size portrait document works fine, but as soon as there is a document formatted as half-letter size for brochure printing the print command (File/Print...) or the print button, calling the print dialog, crashes LOb2 completely with the message that the document will be recovered at restart (and that's what LO actually does...). I could send you the specific document, if that would help... As I said, it prints fine in b1 and in OOo3.2.1 (on both Linux and Win systems).
(In reply to comment #2)
> (In reply to comment #1)
> > It would be great if you could attach the backtrace and strace for us. This
> > would help us debugging this faster. Thank you!
>... As I said, it prints fine in b1 and in OOo3.2.1 (on both
> Linux and Win systems).
I think attaching the document would be useful, could you do that?
Also, please tell us if you see the same problem in Beta 3.
Hi, I am not sure if this is related with printer settings, but I just by chance met similar problem today when I was indeed playing with printers.
Platform: SLED 11 sp1 i586
build info: LibreOffice 184.108.40.206
1. Open the attached odt file (picturetools_2010-rc1-win-32.odt it was
converted from docx using odf-converter)
2. File->Print... (or \C-p)
LibO crashes immediately.
+ Instead of a generic problem, it happens to some files only, I just got 2
samples as follows.
+ It happens on Novell LibO beta3 build as well, I do not have debuginfo
packs installed on my vanilla Libo build, so Novell LibO crash
stack is attached here - (crash-printing-novell-libo-beta3.log)
+ The original docx file attached (picturetools_2010.docx -which does not
cause the crash)
+ Just for reference, another sample file I found also cause the same crash
was attached. (ODFFaxDraftSample.odt)
Created attachment 40527 [details]
test sample causes printing crash
Created attachment 40528 [details]
Created attachment 40529 [details]
maybe Irrelevant - original document from which the sampe file converted via odf-converter.
Created attachment 40530 [details]
Another sample to cause printing crash.
Still please attach your sample and crash logs, so that we can see if you are meeting similar crash as I did. Thank you!
I think this bug is still in info needed.
I am not sure who would be interested in printing area, since it happens with odt files, so may be you wanna take a look? Please re-assign if not properly, thank you!
(In reply to comment #11)
> Hi Cedric,
> For c#5,
> I am not sure who would be interested in printing area, since it happens with
> odt files, so may be you wanna take a look? Please re-assign if not properly,
> thank you!
I can't reproduce the bug here... but it seems to be related to the print data. I can handle it, but I would need to get some help to reproduce it ;)
[Reproducible] with "ODFFaxDraftSample.odt" and with "LibreOffice 3.3.0Beta3 - WIN XP DE [OOO330m9 (build 220.127.116.11)]" printing on Okipage 14ex (or other printers). LibO terminates immediately (and shows the recovery notice) when I click "File -> Print". I modify OS due to my results.
I can't contribute any confirmation concerning reporter's suspect concerning document page size or similar. May be we have different issues in this Bug.
No problem with PDF export.
I agree, as long as we do not know the reasons for the crash, this is a blocker.
I am able to reproduce it with LibO-3.3-beta3 build.
It works with the last test build => it seems to be fixed.
Feel free to reopen the bug if you reproduce it with the next official build.
Closing - Sophie
Remove infoprovider from closed and resolved bugs.
RESOLVED, FIXED or CLOSED bugs cant be KEYWORD NEEDINFO.
This is (at least at the surface) a Writer issue, therefore changed the
'Component' field accordingly.