For those who are concerned that there will be a flood of non-bugs, I think that is over stated. Most people don't ever go to the Help menu anyway. At least it will be possible to get a correct classification of the tool being used since this can be automatically derived.
(In reply to comment #0) > For those who are concerned I am one of them. Is there any proven experience from another software that this link will improve bug fixing process? A link to a page like <http://filezilla-project.org/support.php?type=client&mode=bugreport&version=3.4.0> might be acceptable.
Known issue: Bug 35855 - Usability of Bugreporting: Add menu entry, trim list of products *** This bug has been marked as a duplicate of bug 35855 ***
(In reply to comment #1) > (In reply to comment #0) > > For those who are concerned > > I am one of them. Is there any proven experience from another software that > this link will improve bug fixing process? > > A link to a page like > <http://filezilla-project.org/support.php?type=client&mode=bugreport&version=3.4.0> > might be acceptable. If you have not yet seen it: http://www.mail-archive.com/issues@ui.openoffice.org/msg05455.html seems to raise a similar concern. As to "proven experience", unless some university has done research into this, it would be hard support. Unless someone includes the feature and starts measuring the impact, we will not really know. I also think that it may be time to start using the power of the net and community to improve usability more courageously. For example, if a hot key, say ALT F1 or context sensitive menu (right click on an item) could be used to assign through the options a "show me" function, which might be then linked to a clip that explains how to do so. A library of such clips could be created by anyone and used for this purpose. To improve persistence in countries which are not blessed with bandwidth and cheap internet, it should also be possible to have a local repository of clips. This might be a major incentive to new users and cross over users alike to use LibO. It is conventional wisdom that once one has become reasonably competent in a software tool, the chances that that user will move to another are low, unless there is a compelling reason (and given the Apple / Microsoft experience, cost does not appear to be a compelling reason.)