When I "save as" LO crash kde crashmanager show: [Thread debugging using libthread_db enabled] [KCrash handler] #5 0x0000003593607a38 in pthread_join () from /lib64/libpthread.so.0 #6 0x00002b95c9888a4c in ?? () from /opt/libreoffice/program/../basis-link/ure-link/lib/libuno_sal.so.3 #7 0x00002b95c985f4f2 in getservbyname () from /opt/libreoffice/program/../basis-link/ure-link/lib/libuno_sal.so.3 #8 0x00007fff259c2dd0 in ?? () #9 0x00002b95c9891f31 in getservbyname () from /opt/libreoffice/program/../basis-link/ure-link/lib/libuno_sal.so.3 #10 0x0000000000000000 in ?? () OS: CenOs/SL 5.5 Linux kbhws18 2.6.18-238.9.1.el5 #1 SMP Tue Apr 12 18:53:46 EDT 2011 x86_64 x86_64 x86_64 GNU/Linux libreoffice3-writer-3.3.2-202
Dear Dietmar, does it crash with any file or only with particular files? Could you please attach an example file to the bug report. Thank you. Then, we can try to reproduce your problem.
Created attachment 46624 [details] doc where lo with save as crash in past this file was created from an doc in oo v 1 or 2
Tested your file on my computer. I don't have any crash. I downloaded the attached file I double clicked on it I saved this file as I tried the same five times (odt,doc,ott,sxw,docx) No crash here Do you do something else to reproduce the crash? System: Ubuntu 10.10/gnome2, LibreOffice PPA 3.3.2, German UI, 32-Bit Intel
no, exact the same way. I don't get the mask to choose the format or the filename. The System is differ: CentOS 5.6 with KDE and 64Bit LibreOffice 3.3.2 OOO330m19 (Build:202) tag libreoffice-3.3.2.2
strace ends with: read(39, "\0\0@\17\0\0\1\21\0\0\0$\0\0\0$Alle Dateien (*."..., 1024) = 1024 write(43, "appendControl 100 \"checkbox\" \"Au"..., 68) = 68 write(43, "appendControl 101 \"checkbox\" \"~M"..., 55) = 55 write(43, "appendControl 102 \"checkbox\" \"Fi"..., 63) = 63 write(43, "appendFilter \"ODF Textdokument ("..., 47) = 47 write(43, "appendFilter \"ODF Textdokumentvo"..., 54) = 54 write(43, "appendFilter \"OpenOffice.org 1.0"..., 62) = 62 write(43, "appendFilter \"OpenOffice.org 1.0"..., 69) = 69 write(43, "appendFilter \"Microsoft Word 97/"..., 56) = 56 write(43, "appendFilter \"Microsoft Word 95 "..., 48) = 48 write(43, "appendFilter \"Microsoft Word 6.0"..., 49) = 49 write(43, "appendFilter \"Rich Text Format ("..., 47) = 47 write(43, "appendFilter \"StarWriter 5.0 (.s"..., 45) = 45 write(43, "appendFilter \"StarWriter 5.0 Vor"..., 53) = 53 write(43, "appendFilter \"StarWriter 4.0 (.s"..., 45) = 45 write(43, "appendFilter \"StarWriter 4.0 Vor"..., 53) = 53 write(43, "appendFilter \"StarWriter 3.0 (.s"..., 45) = 45 write(43, "appendFilter \"StarWriter 3.0 Vor"..., 53) = 53 write(43, "appendFilter \"Text (.txt)\" \"*.tx"..., 35) = 35 write(43, "appendFilter \"Text Kodiert (.txt"..., 43) = 43 write(43, "appendFilter \"HTML-Dokument (Ope"..., 70) = 70 write(43, "appendFilter \"AportisDoc (Palm) "..., 48) = 48 write(43, "appendFilter \"DocBook (.xml)\" \"*"..., 38) = 38 write(43, "appendFilter \"Microsoft Word 200"..., 54) = 54 write(43, "appendFilter \"Microsoft Word 200"..., 56) = 56 write(43, "appendFilter \"Office Open XML Te"..., 53) = 53 write(43, "appendFilter \"OpenDocument Text "..., 61) = 61 write(43, "appendFilter \"Pocket Word (.psw)"..., 42) = 42 write(43, "appendFilter \"Unified Office For"..., 57) = 57 write(43, "setCurrentFilter \"ODF Textdokume"..., 43) = 43 access("/home/didi", F_OK) = 0 lstat("/home/didi", {st_mode=S_IFDIR|0700, st_size=16384, ...}) = 0 write(43, "setDirectory \"file:///home/didi/"..., 34) = 34 write(43, "setDefaultName \"urlaubsvorlage.o"..., 36) = 36 write(43, "setValue 100 noAction true\n", 27) = 27 write(43, "getValue 100 noAction\n", 22) = 22 futex(0xd15a0a4, FUTEX_WAIT_PRIVATE, 1, NULL) = -1 EINTR (Interrupted system call) --- SIGCHLD (Child exited) @ 0 (0) --- write(7, "\0", 1) = 1 rt_sigreturn(0x2) = -1 EINTR (Interrupted system call) futex(0xd15a0a4, FUTEX_WAIT_PRIVATE, 1, NULL
a better stack trace ( with all threads ) might give some better insight http://wiki.documentfoundation.org/BugReport#How_to_get_backtrace_.28on_Linux.29 but better still would be to try the latest beta from the libreoffice site to see if your problem still exists in the latest builds
the crash occure also, when I start lo and then choose open at the startscreen. From this point I made the backtrace
Created attachment 46636 [details] backtrace
Created attachment 46637 [details] valgrid
I installed LibreOffice 3.3.2 on Centos-5.6 with KDE KDE crashes whenever the save button is pressed. The solution to this is to put OOO_FORCE_DESKTOP=gnome ; export OOO_FORCE_DESKTOP in the file /usr/bin/libreoffice So that it looks like this #!/bin/sh OOO_FORCE_DESKTOP="gnome" ; export OOO_FORCE_DESKTOP exec /opt/libreoffice/program/soffice "$@" And everything will be fine. You can see the snapshots before and after at The crash screenshot http://www.gurjar.com/librecrash.jpg The modified file screenshot http://www.gurjar.com/librecrash1.jpg The result with the save dialog working http://www.gurjar.com/librecrash2.jpg
Another solution to the problem in Centos 5.6 KDE 3.5.4-25 Tools -> Options -> General -> Use LibreOffice dialogs Also works without the /usr/bin/libreoffice file being modified. The problem with this is if there are multiple users on a machine (eg the system is run as a Linux Terminal Server serving many users on thin clients) each user has to do this setting. The previous way the users don't have to do anything. Set the options like this http://www.gurjar.com/librecrash3.jpg The result with the save dialog working in the KDE mode http://www.gurjar.com/librecrash4.jpg *** This bug has been marked as a duplicate of bug 31109 ***
Hi, I confirma that both workarounds works perfect. thanks
SIRS, i have no experience with reporting bugs, so some leniency is called for, writer goes into a sort of loop whenever I save (even shiorrt text samples) and the restoration option also never finishes. I tried with all other programs off and when looking at memory and CPU- use, no overload was visible. Windows stored fault reports were well hidden, so I cannot provide more info.-Turned the "skia" (whatever that is) off, reinstalled Libre Office in repair modus, same result. This form does not allow me to mark tbhis as a major problem, and below it says reolved, which it is not p.