Created attachment 46979 [details] Word document crashes LibreOffice Please open attached word file in LibreOffice. Result: LibreOffice crashes. Sometimes it crashes immediately after the document visualizes, sometimes it takes a few seconds. Tested in: LO 3.4rc1 and LO 3.3.2 PPA Ubuntu Syste: Ubuntu 10.10, Gnome 2, German UI, Intel 32-bit.
The strace.log for the crash is here: http://wiki.documentfoundation.org/QA/Bugzilla-Attachments#Bug_37442_-_FILEOPEN_in_Writer:_Attached_word_document_crashes_LibreOffice I used following strace command: strace -o /tmp/strace.log -f -tt -s 512 /opt/libreoffice3.4/program/swriter /home/gerald/Desktop/File-crashes-LibreOffice.doc Additional remark: First I had "soffice" instead of "swriter" in the command. Then, there was no crash. With "swriter" in the strace command, LO crashes always.
NOT reproducible with "LibreOffice 3.4.0RC1 – WIN7 Home Premium (64bit) German UI [OOO340m1 (Build:11)]" when I open reporter's sample from WIN explorer. Linux related? Currently this is a problem with only one particular document for one single user, that can't be a blocker.
I am unable to reproduce the crash with Lo-3.4.0-rc1 build on SLED11-SP1-x86_64. The strace log is not that helpful here. Could you please get a backtrace? See http://wiki.documentfoundation.org/BugReport#How_to_get_backtrace_.28on_Linux.29
Created attachment 47065 [details] gdb.log of bug 37442 gdb.log attached. Inside gdb, libreoffice freezes and does not crash. By the way: I could nowhere find a libreoffice*-debuginfo package for 3.4rc1. Is there any?
Please find attached the new gdb.log with backtrace
Created attachment 47300 [details] new gdb.log of bug 37442 with backtrace
RC2 is bit by bit identical with release version, so separate items in the version picker are useless. Changes have been discussed with Michael Meeks.
gleppert@gmx.de, this is unreproducible in Ubuntu 11.04 via the Terminal: cd ~/Desktop && wget -c https://bugs.freedesktop.org/attachment.cgi?id=46979 -O example.doc && lowriter -nologo example.doc notice no crash. lsb_release -rd Description: Ubuntu 11.04 Release: 11.04 apt-cache policy libreoffice-writer libreoffice-writer: Installed: 1:3.3.2-1ubuntu5 Candidate: 1:3.3.2-1ubuntu5 Version table: *** 1:3.3.2-1ubuntu5 0 500 http://us.archive.ubuntu.com/ubuntu/ natty-updates/main i386 Packages 100 /var/lib/dpkg/status 1:3.3.2-1ubuntu4 0 500 http://us.archive.ubuntu.com/ubuntu/ natty/main i386 Packages
Can not reproduce here, tested on 3.4.1rc1 on MacOSX, document opens just fine. Alex
Hi all, thanks for testing this bug on your computers. As it seems, no one could confirm the crashes like I had them here. In the meanwhile I updated to Ubuntu 11.04 and LibreOffice 1:3.3.3-1ubuntu1 from the PPA and I cannot confirm the crash anymore. The document works perfectly without any crash. Hence, I close this bug as WORKSFORME.