Bug 38130 - easy / accurate bug filing
Summary: easy / accurate bug filing
Status: RESOLVED DUPLICATE of bug 39435
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
(earliest affected)
Hardware: All All
: medium enhancement
Assignee: Jeff Aigner
Keywords: needsDevEval
Depends on:
Reported: 2011-06-09 18:56 UTC by Jeff Aigner
Modified: 2015-12-16 22:31 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


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Description Jeff Aigner 2011-06-09 18:56:26 UTC
We need ways of making it easy to file bugs, particularly those with a correct platform, version, etc. information. We should have this information in the help/about dialog. It would be ideal if we could combine the vendor, platform, version, (java version) into a single string - and crunch this into a base64 blob that is not read-able (with a checksum) - such that people cannot easily get the paste wrong, and/or fake their version number. Far better even than this (I suspect) would be a "file a bug" link in help/about. Extending this we could really use a nice java-scripty web page with a flow for filing different types of bugs with all the required information to help people create really high quality bug reports.
Comment 1 Jeff Aigner 2011-06-09 18:57:29 UTC
(Added from easyhack wiki list: http://wiki.documentfoundation.org/Development/Easy_Hacks_Complete_List)
Comment 2 Jeff Aigner 2011-06-09 19:12:42 UTC
Could someone help me build a list of information that should be collected when filing a bug? Do we need anything more than the following list?

Automatically collected info (hidden from user):
* LibreOffice version / build number
* Architecture platform
* Operating system version
* Java version

User entered info:
* Bug description
* Email (if they really wish to be notified of bug progress)

We might even consider just calling this feature a 'feedback' feature, and simply collect whether it's a bug, positive feedback, or a feature suggestion, plus a short description of whatever the user is reporting. The feedback dialog of Firefox 4.x seems like a decent guide in this area.
Comment 3 Björn Michaelsen 2011-11-15 15:12:26 UTC

*** This bug has been marked as a duplicate of bug 39435 ***
Comment 4 Björn Michaelsen 2011-12-22 05:53:33 UTC
Comment 5 Rainer Bielefeld Retired 2012-04-10 03:03:48 UTC
EasyHack tags unification:  only allowed in Whiteboard to make queries more easy and reliable
Comment 6 Robinson Tryon (qubit) 2015-12-16 22:31:18 UTC
Migrating Whiteboard tags to Keywords: (ProposedEasyHack -> needsDevEval)