Bug 43459 - Opening document fails when on samba mount with mixed OS windows/linux
Summary: Opening document fails when on samba mount with mixed OS windows/linux
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
(earliest affected)
3.4.4 release
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
: 48171 (view as bug list)
Depends on:
Blocks: Network
  Show dependency treegraph
Reported: 2011-12-02 01:29 UTC by luis.public.mail
Modified: 2021-12-03 04:23 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


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Description luis.public.mail 2011-12-02 01:29:26 UTC

i have a  samba share (NTFS) on a SAS which is exported by a server running ubuntu (10.04 lucid)(samba: Version 3.4.7) to the users on a mixed windows/linux environment.
When i open a "not shared" spreadsheet  first from a PC under linux (opensuse 11.3) and after from a windows PC (XP,Vista) everything works correctly. I have a warning saying that the document is used and that only a copy can be opened or with read-only mode. The same happens when both computers are running the same OS.

But when i open first on windows and after on linux, i have an error when opening the document on linux: "General input/output error while accessing /path/to/file".

Exactly the same behaviour happens if the spreadsheet is "shared".

It seems not to be related to a recent update because i have tried with 3.4.4 but also with older versions (3.4.2,3.2).

The smb.conf:

        path = /path/2/dir
        valid users =  user1, user2
        read only = No
        create mask = 0777

fstab on linux:

//path/2/stations /mnt/linuxdir      cifs    user,noauto,iocharset=utf8,noserverino
Comment 1 elicoten 2013-02-20 10:05:40 UTC
Same problem on LibreOffice, Ubuntu 12.10.

If a Windows user has a spreadsheet open, and then Libreoffice on Ubuntu tries to open the same file, a "General Input/Output error whilst accessing <filename>" occurs.

The file is saved on a Windows (Samba) share.
Comment 2 dg1727 2014-02-09 08:57:01 UTC
*** Bug 48171 has been marked as a duplicate of this bug. ***
Comment 3 Joel Madero 2015-05-02 15:43:42 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2016-09-20 09:37:29 UTC Comment hidden (obsolete)
Comment 5 QA Administrators 2019-12-03 13:59:05 UTC Comment hidden (obsolete)
Comment 6 QA Administrators 2021-12-03 04:23:53 UTC
Dear luis.public.mail,

To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/

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Please DO NOT

Update the version field
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appropriate in this case)

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