Bug 43632 - FILEOPEN: General input/output error when opening specific docx file
Summary: FILEOPEN: General input/output error when opening specific docx file
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
(earliest affected)
3.3.4 release
Hardware: Other All
: medium normal
Assignee: Not Assigned
Whiteboard: BSA
Depends on:
Reported: 2011-12-08 07:09 UTC by Sebastian
Modified: 2012-02-13 07:54 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:
Regression By:

The specific docx file mentioned (117.47 KB, application/vnd.openxmlformats-officedocument.wordprocessingml.document)
2011-12-08 07:09 UTC, Sebastian

Note You need to log in before you can comment on or make changes to this bug.
Description Sebastian 2011-12-08 07:09:19 UTC
Created attachment 54240 [details]
The specific docx file mentioned

Problem description: 

LibreOffice writer gives the message 'General error. General input/output error.' when opening this docx file (made in MS Word on a Mac) and then closes again. Other docx files open fine, this file opens fine in word2007 and removing the .libreoffice directory of the user doesn't help.

Steps to reproduce:
1. download INVOICE.docx
2. open with libreoffice writer
3. observe descriptive error message

Current behavior:

doesn't open document

Expected behavior:

opens document and lets you edit it.

Platform (if different from the browser): Ubuntu Lucid 32Bit (same error on Maverick 64bit)
Browser: Mozilla/5.0 (Ubuntu; X11; Linux x86_64; rv:8.0) Gecko/20100101 Firefox/8.0
Comment 1 tester8 2012-01-12 06:39:13 UTC
NOT reproduced with

LOdev 3.5.0beta2 
Ubuntu 10.04.3 x86
Linux 2.6.32-37-generic Russian UI

Can you test with 3.5beta2? If it is bad rendered you can open separate bug report.
Comment 2 sasha.libreoffice 2012-02-13 07:54:11 UTC
reproducible only with 3.3.4
not reproducible in 3.4.3, 3.5.0, 3.6.0 master, tested on Windows XP and Fedora
change status to WorksForMe

@ Sebastian
If this problem appears in 3.5 or 3.6 versions of LibreOffice, please, change status to Reopened