Bug 43645 - : srambled words
Summary: : srambled words
Status: RESOLVED NOTABUG
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: BASIC (show other bugs)
Version:
(earliest affected)
3.4.4 release
Hardware: Other All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard: BSA
Keywords:
Depends on:
Blocks:
 
Reported: 2011-12-08 14:59 UTC by sabine
Modified: 2011-12-28 10:22 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
I highlighted the scramled text in yellow, so you can see it for yourselves. Some documents are a lot worse than this. PLEAS HELP! Thank you! (22.39 KB, application/vnd.oasis.opendocument.text)
2011-12-08 14:59 UTC, sabine
Details

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Description sabine 2011-12-08 14:59:33 UTC
Created attachment 54253 [details]
I highlighted the scramled text in yellow, so you can see it for yourselves. Some documents are a lot worse than this. PLEAS HELP!   Thank you!

Problem description: 

Steps to reproduce:need to insert special characters (diacritical marks from Canadian Aboriginal font to combine with letters, U+2BC)
1. ....This used to work in OpenOffice, and initially in LibreOffice

2. ....Lately, the words with the special characters and the adjecent texts become scrambled and unreadable (after saving them, or after reopening them, or even after pasting something) Old as well as new documents are affected, and a lifetime of work is ruined!

3. ....I am using Kubuntu 11.10, previously used Ubuntu 11.10 and 11.04, the problem occurred since then and has been getting progressively worse.

Current behavior:scrambling of Aboriginal language files

Expected behavior:The files should display properly and print properly (printing is also affected!)

Platform (if different from the browser): see above Ubuntu/Kubuntu 11.10
              
Browser: Mozilla/5.0 (Ubuntu; X11; Linux i686; rv:8.0) Gecko/20100101 Firefox/8.0
Comment 1 Christian Lohmaier 2011-12-28 09:28:25 UTC
the marked symbol use characters from the private use area - so you absolutely need a font that contains characters at that point. 
tsecwlemstés for example - it is not using U+2bc, but U+e1ec - so I cannot see a bug here.

It is just the document not using the characters you might think it uses. So notabug.

Feel free to reopen when you can reproduce from scratch (i.e. "insert this or that, then do this and you have the bug") or can provide a regular *.txt document (or html, or whatever else) that opens properly, but when processes with LibreOffice shows the bug.
Comment 2 sabine 2011-12-28 09:45:17 UTC
Dear Christian,

After another major system crash yesterday, I think, I have come closer to
the root of the problem.
According to information from the Internet, there is a kernel-bug in the
linux-kernel, leading to overheating of computers. I have been affected by
this, as my computer needs Icepacks to run, and if they are not changed
frequently, I experience crashes. This is a serious issue, and has been
crashing my system now for a long time, 2 or more times per day.

Libre-office is affected by this, as I found out yesterday, after I lost a
document, I had been working on for weeks (0 kb left). I frequently saved
this file, thinking that it was actually saved to hard disk. As I found out
after another system-crash, this was NOT the case. Even though, I had just
saved the document a couple of minutes before the crash, I lost the whole
document, also the stuff, I had written weeks prior and saved hundreds of
time to hard-disk. Not even that was recovered! I also found out, that this
crash corrupted my personal configuration file.
THIS is the reason, not my stupidity using the wrong characters, that
characters become corrupted, and all personalization may get lost!
So you may well keep this bug open or at least fix the saving to hard-disk
issue, because an awful lot of people have been affected by this, as I
found out researching the problem.
Meanwhile, I also installed patched kernels, new kernels, and the latest
kernel, 3.2 rc7, with NO improvements to the overheating and crashing.
There is no way (that i know of) to customize Libre-office to set it up so
it always saves to hard-disk right away.

Thanking you for your continued interest, and hoping you will be able to
improve these issues,

Sabine
(p.s.: I saw an appeal for donations on Libre-office's site. Will donate
once i won't experience these very severe problems any more, and others
will probably be more likely to do so too, if they are not having to deal
with losing their work, or having it corrupted.)

On 28 December 2011 09:28, <bugzilla-daemon@freedesktop.org> wrote:

> https://bugs.freedesktop.org/show_bug.cgi?id=43645
>
> Christian Lohmaier <lohmaier@gmx.de> changed:
>
>           What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>             Status|UNCONFIRMED                 |RESOLVED
>         Resolution|                            |NOTABUG
>                 CC|                            |lohmaier@gmx.de
>
> --- Comment #1 from Christian Lohmaier <lohmaier@gmx.de> 2011-12-28
> 09:28:25 PST ---
> the marked symbol use characters from the private use area - so you
> absolutely
> need a font that contains characters at that point.
> tsecwlemstés for example - it is not using U+2bc, but U+e1ec - so I
> cannot see
> a bug here.
>
> It is just the document not using the characters you might think it uses.
> So
> notabug.
>
> Feel free to reopen when you can reproduce from scratch (i.e. "insert this
> or
> that, then do this and you have the bug") or can provide a regular *.txt
> document (or html, or whatever else) that opens properly, but when
> processes
> with LibreOffice shows the bug.
>
> --
> Configure bugmail: https://bugs.freedesktop.org/userprefs.cgi?tab=email
> ------- You are receiving this mail because: -------
> You reported the bug.
Comment 3 sabine 2011-12-28 10:22:02 UTC
Hi,
this is just a little add-on to my previous reply to your last email.
As I did loose my personalization files a few times because of crashes or
whatever, and I had to personalize again, I also may have chosen slightly
different characters, which also did the job.
The problem stated in my previous mail is real, and serious! I may be
somewhat ignorant but I have many degrees and I am not THAT STUPID! I have
been using Linux, not because it is free of charge, but because I prefer it
to Windows and Mac. I have also been using OpenOffice and now Libre-office
because I like it better. However, bugs, and missing functions, make life
hell for everybody.
So, thank you again for trying to make this into a useful and reliable
product.
In the future, I may not be able to go with beta versions any longer, as
they have been more unstable and more of a liability in recent times, I
also had to consider going back to Windows, which I do not really want to
do.

Please deal with this latest issue, most likely at the heart of all the
problems. Thank you,

Sabine

On 28 December 2011 09:45, Sabine Hadgkiss <a4a43959@gmail.com> wrote:

> Dear Christian,
>
> After another major system crash yesterday, I think, I have come closer to
> the root of the problem.
> According to information from the Internet, there is a kernel-bug in the
> linux-kernel, leading to overheating of computers. I have been affected by
> this, as my computer needs Icepacks to run, and if they are not changed
> frequently, I experience crashes. This is a serious issue, and has been
> crashing my system now for a long time, 2 or more times per day.
>
> Libre-office is affected by this, as I found out yesterday, after I lost a
> document, I had been working on for weeks (0 kb left). I frequently saved
> this file, thinking that it was actually saved to hard disk. As I found out
> after another system-crash, this was NOT the case. Even though, I had just
> saved the document a couple of minutes before the crash, I lost the whole
> document, also the stuff, I had written weeks prior and saved hundreds of
> time to hard-disk. Not even that was recovered! I also found out, that this
> crash corrupted my personal configuration file.
> THIS is the reason, not my stupidity using the wrong characters, that
> characters become corrupted, and all personalization may get lost!
> So you may well keep this bug open or at least fix the saving to hard-disk
> issue, because an awful lot of people have been affected by this, as I
> found out researching the problem.
> Meanwhile, I also installed patched kernels, new kernels, and the latest
> kernel, 3.2 rc7, with NO improvements to the overheating and crashing.
> There is no way (that i know of) to customize Libre-office to set it up so
> it always saves to hard-disk right away.
>
> Thanking you for your continued interest, and hoping you will be able to
> improve these issues,
>
> Sabine
> (p.s.: I saw an appeal for donations on Libre-office's site. Will donate
> once i won't experience these very severe problems any more, and others
> will probably be more likely to do so too, if they are not having to deal
> with losing their work, or having it corrupted.)
>
> On 28 December 2011 09:28, <bugzilla-daemon@freedesktop.org> wrote:
>
>> https://bugs.freedesktop.org/show_bug.cgi?id=43645
>>
>> Christian Lohmaier <lohmaier@gmx.de> changed:
>>
>>           What    |Removed                     |Added
>>
>> ----------------------------------------------------------------------------
>>             Status|UNCONFIRMED                 |RESOLVED
>>         Resolution|                            |NOTABUG
>>                 CC|                            |lohmaier@gmx.de
>>
>> --- Comment #1 from Christian Lohmaier <lohmaier@gmx.de> 2011-12-28
>> 09:28:25 PST ---
>> the marked symbol use characters from the private use area - so you
>> absolutely
>> need a font that contains characters at that point.
>> tsecwlemstés for example - it is not using U+2bc, but U+e1ec - so I
>> cannot see
>> a bug here.
>>
>> It is just the document not using the characters you might think it uses.
>> So
>> notabug.
>>
>> Feel free to reopen when you can reproduce from scratch (i.e. "insert
>> this or
>> that, then do this and you have the bug") or can provide a regular *.txt
>> document (or html, or whatever else) that opens properly, but when
>> processes
>> with LibreOffice shows the bug.
>>
>> --
>> Configure bugmail: https://bugs.freedesktop.org/userprefs.cgi?tab=email
>> ------- You are receiving this mail because: -------
>> You reported the bug.
>
>
>