Bug 44495 - : LibO crash when using templates
Summary: : LibO crash when using templates
Status: RESOLVED DUPLICATE of bug 46249
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
3.5.3 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard: BSA
Keywords:
Depends on:
Blocks:
 
Reported: 2012-01-05 04:54 UTC by Florian Seiler
Modified: 2012-07-13 13:19 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:

Attachments
screenshot with error message (9.12 KB, image/png)
2012-06-01 15:09 UTC, madmuffin 		Details
View All Add an attachment (proposed patch, testcase, etc.)

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Description Florian Seiler 2012-01-05 04:54:59 UTC 
Problem description: 
after opening the template section I wanted to go to the root directory of my hard disc to choose the folder of my personal templates. but every time libO crash.


Steps to reproduce:
1. open template
2. use the button "up one level" to switch to the root directory
3. crash

Current behavior:

Expected behavior:

Platform (if different from the browser): 
              
Browser: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:10.0) Gecko/20100101 Firefox/10.0
Comment 1 sasha.libreoffice 2012-05-05 00:39:30 UTC 
Thanks for bugreport
Please, verify if in last version of LibreOffice still reproducible
Comment 2 Florian Seiler 2012-05-05 03:16:55 UTC 
Yes, I can still reproduce the crash in 3.5.3.2

(In reply to comment #1)
> Thanks for bugreport
> Please, verify if in last version of LibreOffice still reproducible
Comment 3 sasha.libreoffice 2012-05-07 01:44:41 UTC 
Thanks for additional testing
Sorry, I can not reproduce this bug on Windows and Linux

May be it crashes because automatic preview enabled and LibreOffice can not correctly open some files?
This bug reproducible on another computer?
Comment 4 Florian Seiler 2012-05-10 04:29:40 UTC 
Preview is not active. I can't reproduce this behavior on my linux machine, but on another Windows 7 (64bit) computer with a fresh 3.5.3 update.
I will try to completely uninstall LO and reinstall it.

(In reply to comment #3)
> Thanks for additional testing
> Sorry, I can not reproduce this bug on Windows and Linux
> 
> May be it crashes because automatic preview enabled and LibreOffice can not
> correctly open some files?
> This bug reproducible on another computer?
Comment 5 madmuffin 2012-06-01 15:09:56 UTC 
Created attachment 62397 [details]
screenshot with error message

I also cannot confirm a crash, albeit my templates diappeared since upgrading from 3.4 to 3.5 and i get the attached error message. it says

Error creating new document: template exists (already).

Do you get this message too? I remember that libreoffice crashed several times, but I currently cannot reproduce it.
Comment 6 sasha.libreoffice 2012-06-03 23:20:11 UTC 
> Error creating new document: template exists (already).
LO user profile corrupted by 3.4. Delete user profile or move to another place for fixing this problem.
Comment 7 manj_k 2012-06-12 07:10:22 UTC 
@Florian Seiler:
The description is a bit ambiguous. ;)

Maybe a duplicate of 'Bug 46249 - Applications abort while browsing file system'?
Comment 8 manj_k 2012-07-13 13:19:55 UTC 

*** This bug has been marked as a duplicate of bug 46249 ***