Bug Hunting Session
Bug 44638 - PRINTING: Printing duplex in reverse order doesn't work properly HP Officejet Pro 8500
Summary: PRINTING: Printing duplex in reverse order doesn't work properly HP Officejet...
Status: RESOLVED INVALID
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
3.4.3 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard: BSA
Keywords:
Depends on:
Blocks: Printer-Settings
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Reported: 2012-01-10 07:25 UTC by Alexander Kallenbach
Modified: 2014-07-08 17:18 UTC (History)
4 users (show)

See Also:
Crash report or crash signature:


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Description Alexander Kallenbach 2012-01-10 07:25:28 UTC
Problem description: When using the duplex mode and printing backwards I've always got an empty page as the first page when printing documents with an impair number of pages (3, 5 and so on). I've already posted a bugreport on Launchpad: https://bugs.launchpad.net/df-libreoffice/+bug/872873

              
Browser: Mozilla/5.0 (Ubuntu; X11; Linux x86_64; rv:9.0.1) Gecko/20100101 Firefox/9.0.1
Comment 1 Björn Michaelsen 2012-03-09 02:15:45 UTC
Possibly related:
https://bugs.freedesktop.org/show_bug.cgi?id=39809
Comment 2 Joel Madero 2012-09-07 15:17:57 UTC
Does this option work in other software - in other words is it LO and OOo specific? I read through the launchpad bug and it seems like it is but I'd like just confirmation of that before I triage. Thanks!
Comment 3 sasha.libreoffice 2012-12-07 10:51:32 UTC
Possibly related:
Bug 39809 - Can't print duplex
Bug 51027 - Duplex printing off
Comment 4 Joel Madero 2013-06-24 17:03:25 UTC
Honestly I think we need verification that it works in other software (to rule out it being a driver issue).

Marking as NEEDINFO - please try to print from any other software within Linux and make sure duplex works, if it does, mark this as UNCONFIRMED and we'll go from there.


Thanks
Comment 5 Julien Nabet 2013-11-10 11:09:44 UTC
Alexander: with 4.1 sources updated 1 week ago (so must be quite equivalent to 4.1.3), I noticed the option "Print automatically inserted blank pages".
For me, it's unchecked by default.
- File/Print
- second tab "LibreOffice Writer"
- last check option in "Pages" category

Could you give a new try with last LO version + rename your LO directory profile (see https://wiki.documentfoundation.org/UserProfile) + uncheck this option if needed?
Comment 6 QA Administrators 2014-06-01 21:30:20 UTC
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information.

For more information about our NEEDINFO policy please read the wiki located here: 
https://wiki.documentfoundation.org/QA/FDO/NEEDINFO

If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.


Thank you for helping us make LibreOffice even better for everyone!


Warm Regards,
QA Team
Comment 7 QA Administrators 2014-07-08 17:18:06 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided):

a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. 
Please do not:
a) respond via email 
b) update the version field in the bug or any of the other details on the top section of FDO