Bug 46342 - FORMCONTROLS: Checkboxes in Word-generated form do not print
Summary: FORMCONTROLS: Checkboxes in Word-generated form do not print
Status: RESOLVED INVALID
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
3.5.0 release
Hardware: x86-64 (AMD64) macOS (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard: BSA
Keywords:
Depends on:
Blocks:
 
Reported: 2012-02-20 06:36 UTC by Paul Trunz
Modified: 2014-02-26 19:30 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
MS-Word document with checkboxes on the first page. All looks well on screen, but the checkmarks do not print. (46.00 KB, application/msword)
2012-02-20 06:36 UTC, Paul Trunz
Details
PDF created from the above form with boxes checked. (49.19 KB, application/pdf)
2012-02-20 06:39 UTC, Paul Trunz
Details

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Description Paul Trunz 2012-02-20 06:36:22 UTC
Created attachment 57319 [details]
MS-Word document with checkboxes on the first page. All looks well on screen, but the checkmarks do not print.

Problem description: A Word Form (fairly old, but I have to fill it regularly) looses the contents of checkboxes when printing. Strangely enough the boxes are visible in exported PDFs *on screen*, but *they do not print there either*!

Steps to reproduce:
1. Open firm (I could attach an empty version)
2. Check some boxes
3. Print

also: export to PDF and print the resulting PDF (which looks ok on screen)

Current behavior:
The boxes themselves print very faintly (maybe 10-20% gray), but the crosses do not appear at all

Expected behavior:
The checkboxes and the crosses should print in black as they appear on screen

Platform (if different from the browser): 
              
Browser: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_3) AppleWebKit/534.53.11 (KHTML, like Gecko) Version/5.1.3 Safari/534.53.10, Brother 2030 Printer
Comment 1 Paul Trunz 2012-02-20 06:39:38 UTC
Created attachment 57320 [details]
PDF created from the above form with boxes checked.

The PDF looks ok on screen, but the checkmarks do not print!
Comment 2 sasha.libreoffice 2012-05-22 09:04:57 UTC
Thanks for bugreport
not reproducible in 3.5.3 on Fedora 64 bit, may be MasOS X specific

> Strangely enough the boxes are
> visible in exported PDFs *on screen*, but *they do not print there either*!
PDF file prints without X in check-boxes?
Comment 3 Paul Trunz 2012-05-22 09:46:33 UTC
(In reply to comment #2)
> Thanks for bugreport
> not reproducible in 3.5.3 on Fedora 64 bit, may be MasOS X specific
> 
> > Strangely enough the boxes are
> > visible in exported PDFs *on screen*, but *they do not print there either*!
> PDF file prints without X in check-boxes?

I just tried again to print the attached document on two printers and got surprisingly different results! On my HP 7280 Inkjet printer the boxes *and* the crosses print with very thin lines, but all looks ok. However, when I print the same document on my Brother HL-2030 Laser Printer I still get the very faint boxes *without" any trace of the crosses at all. This seems to break the promise that PDFs should look in a very similar way on all devices.

However it does not seem to be entirely OS-related as I did not have the same problems with the same document when I filled it in NeoOffice which generated very similar PDFs that print ok everywhere.

Maybe this helps to narrow down the problem which I will probably solve now by printing on the Inkjet. Still strange that LibreOffice PDFs behave this strangely.
Comment 4 sasha.libreoffice 2012-05-23 02:00:07 UTC
Thanks for additional information. But I still not understand: problem appears when printing attached PDF? And if so, how behave different PDF viewers? May be problem is there? If all PDF viewers behave the same, then problem may be in printer driver.
Comment 5 Alex Thurgood 2012-10-04 12:29:23 UTC
Both PDF and DOC form documents print out for me with LO daily build from 01/10/2012, to the same degree of visibility, i.e. light grey, and I can see the crosses in the boxes when checked and printed.

Using networked Kyocera FS-C5150DN printer.
Mac OSX 10.8.2


Alex
Comment 6 Alex Thurgood 2012-10-04 12:31:44 UTC
(In reply to comment #5)


Just to be clear :
I opened the DOC file, checked a few boxes on the first page, then exported to PDF.

Printed the DOC file from within LO via the normal Mac print dialog.
Opened the PDF file I created in Preview, and then printed via the normal Mac print dialog.


Alex
Comment 7 Thomas Hackert 2013-06-28 16:19:23 UTC
Hello Paul, *,
would you be so kind to test it with a newer version of LO than 3.5.0, please?
@Alex: Does your comment 5 mean, this bug is fixed? Would you be so kind to close it, then?
TIA
Thomas.
Comment 8 QA Administrators 2014-02-02 02:06:27 UTC
Dear Bug Submitter,

Please read the entire message before proceeding.

This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information.

For more information about our NEEDINFO policy please read the wiki located here: 
https://wiki.documentfoundation.org/QA/FDO/NEEDINFO

If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.


Thank you for helping us make LibreOffice even better for everyone!


Warm Regards,
QA Team
Comment 9 QA Administrators 2014-02-26 19:30:59 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided):

a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. 
Please do not:
a) respond via email 
b) update the version field in the bug or any of the other details on the top section of FDO