Bug 46354 - Updater shows incomplete identification of build number
Summary: Updater shows incomplete identification of build number
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: UI (show other bugs)
Version:
(earliest affected)
3.5.0 RC1
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
: 138724 (view as bug list)
Depends on:
Blocks: Updates
  Show dependency treegraph
 
Reported: 2012-02-20 08:35 UTC by Pedro
Modified: 2023-10-01 03:17 UTC (History)
7 users (show)

See Also:
Crash report or crash signature:


Attachments
screenshot (18.17 KB, image/png)
2012-02-20 10:54 UTC, Rainer Bielefeld Retired
Details

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Description Pedro 2012-02-20 08:35:25 UTC
LibreOffice 3.5.0RC1 and RC2 informs there is an update available (as expected) but the dialog box shows a confusing message because it doesn't refer to the RC version:

"LibreOffice 3.5.0 is available.

The installed version is LibreOffice 3.5.0."

The best option seems to be the suggested 3.5.0.1, 3.5.0.2, etc to refer to RC1, RC2, etc respectively. This way the expected result should be in the future

"LibreOffice 3.5.0.3 is available.

The installed version is LibreOffice 3.5.0.1."
Comment 1 Rainer Bielefeld Retired 2012-02-20 10:54:46 UTC
Created attachment 57342 [details]
screenshot

[Reproducible] with "LibreOffice 3.5.0RC2 German UI/Locale [Build-ID: 7e68ba2-a744ebf-1f241b7-c506db1-7d53735] on German WIN7 Home Premium (64bit)
Comment 2 sasha.libreoffice 2012-05-22 09:20:19 UTC
How situation is today?
Comment 3 Pedro 2012-05-22 10:37:17 UTC
The situation is the same as it was 3 months ago. Why do you expect it to be different?

The update message currently (checking with 3.5.3RC1) is
"LibreOffice 3.5.3 is available.

The installed version is LibreOffice 3.5.3."

Rainer forgot to mark it as NEW and since it is UNCONFIRMED no Dev touched it. I could not have changed the Status even if I was helping with QA at the time because I added the bug...
Comment 4 sasha.libreoffice 2012-05-23 02:01:37 UTC
Thanks for additional testing
Comment 5 Pedro 2012-05-23 07:50:14 UTC
@Rainer, can you please change Status to NEW?
Comment 6 Pedro 2012-06-12 07:02:36 UTC
The update message (checking with 3.5.4.1 aka RC1) is
"LibreOffice 3.5.4 is available.

The installed version is LibreOffice 3.5.4."
Comment 7 bfoman (inactive) 2012-07-20 12:06:03 UTC
Will new release version numbering scheme impact this bug in any way? 
Petr Mladek, Jan Holesovsky: please help to triage this bug and comment (do not hesitate to change its status as needed).
Comment 8 Pedro 2012-09-06 11:03:56 UTC
Small improvement: now the update message shows the installed version correctly.

"LibreOffice 3.6.1 is available.
The installed version is LibreOffice 3.6.1.1."

However the message still doesn't make sense. Please change the version available to the complete string.
Comment 9 Pedro 2012-11-08 08:56:32 UTC
Two versions and two months later

"LibreOffice 3.6.3 is available.

The installed version is LibreOffice 3.6.3.1."
Comment 10 Pedro 2013-09-11 10:16:09 UTC
Ten months later...

"LibreOffice 4.1.1 is available.

The installed version is LibreOffice 4.1.1.1."
Comment 11 Jean-Baptiste Faure 2015-02-27 12:10:15 UTC
(In reply to Pedro from comment #10)
> Ten months later...
> 
> "LibreOffice 4.1.1 is available.
> 
> The installed version is LibreOffice 4.1.1.1."

It is correct, the last digit is the RC number. When the stable version is published, the RC number becomes useless.

I propose to close it as RESOLVED WORKSFORME.

Best regards. JBF
Comment 12 Pedro 2015-02-27 13:00:41 UTC
(In reply to Jean-Baptiste Faure from comment #11)
> It is correct, the last digit is the RC number. When the stable version is
> published, the RC number becomes useless.
> 
> I propose to close it as RESOLVED WORKSFORME.

I disagree. The last digit is the RC version but it is also the release version.

It would make more sense that when you check for an update you get the REAL version which has 4 sections (e.g. 4.1.1.2)
Comment 13 tommy27 2016-04-16 07:24:40 UTC Comment hidden (obsolete)
Comment 14 Pedro 2016-07-19 22:56:11 UTC
(In reply to tommy27 from comment #13)
> Test to see if the bug is still present on a currently supported version of
> LibreOffice (5.0.5 or 5.1.2 https://www.libreoffice.org/download/

Bug still occurs in current branch

LibreOffice 5.1.4 is available.
The installed version is LibreOffice 5.1.4.1
Comment 15 QA Administrators 2017-09-01 11:18:40 UTC Comment hidden (obsolete)
Comment 16 Thomas Lendo 2018-10-06 23:28:47 UTC
I'd prefer that LibreOffice is only showing 3 digits as this is the way we 'sell' it to the users. But if available and installed version have identical 3 digits, I'd show 4 digits in both numbers--installed and available.

This Kelly it readable and logical.
Comment 17 QA Administrators 2019-10-07 03:02:12 UTC Comment hidden (obsolete)
Comment 18 Pedro 2019-10-07 23:26:09 UTC Comment hidden (obsolete)
Comment 19 Pedro 2019-11-19 10:19:33 UTC
Please delete my previous comment.

The problem persists. 

When checking from a previous version the message is inconsistent but when checking from RC1 the message is in fact confusing.

"LibreOffice 6.2.8 is available.
The installed version is LibreOffice 6.2.7.1."

"LibreOffice 6.2.8 is available.
The installed version is LibreOffice 6.2.8.1."

I think that the suggestion from Thomas Lendo (Comment #16) is in fact a brilliant solution!

This means that in the case above you would have

"LibreOffice 6.2.8 is available.
The installed version is LibreOffice 6.2.7"

and

"LibreOffice 6.2.8.2 is available.
The installed version is LibreOffice 6.2.8.1."

Both messages make sense and are not confusing!
Comment 20 Heiko Tietze 2021-09-30 12:20:38 UTC
*** Bug 138724 has been marked as a duplicate of this bug. ***
Comment 21 QA Administrators 2023-10-01 03:17:37 UTC
Dear Pedro,

To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the information from Help - About LibreOffice.
 
If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice.

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not 
appropriate in this case)


If you want to do more to help you can test to see if your issue is a REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from https://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to 'inherited from OOo';
4b. If the bug was not present in 3.3 - add 'regression' to keyword


Feel free to come ask questions or to say hello in our QA chat: https://web.libera.chat/?settings=#libreoffice-qa

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

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