Bug 46604 - Installation problem on XP SP3
Summary: Installation problem on XP SP3
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Installation (show other bugs)
Version:
(earliest affected)
3.5.0 release
Hardware: x86 (IA32) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2012-02-25 01:43 UTC by Per Hellsten
Modified: 2012-05-18 10:57 UTC (History)
0 users

See Also:
Crash report or crash signature:

Attachments
Print Scrn of dialogue box (895.50 KB, application/msword)
2012-02-25 01:43 UTC, Per Hellsten 		Details
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Description Per Hellsten 2012-02-25 01:43:16 UTC 
Created attachment 57628 [details]
Print Scrn of dialogue box

Hello

Installation is interrupted by a dialog box as indicated in the word dockument attached (I am asked to close LibreOffice 3.5 amd the LibreOffice 3.5 quickstart before I can continue - but LibreOffice 3.5 is not even installed yet. I have an old version of operoffice installed an also Microsoft Word. I run Microsoft XP SP3 on a Pentiun 4. I tried to restart the computer without success.

BR Per Hellsten
Comment 1 Andras Timar 2012-02-26 01:37:37 UTC 
The text of the error message is misleading. I have just corrected it for the next version (3.6). Most probably the installer has problems with your old OpenOffice.org installation. We need to find out, if it is a bug.

Are you sure that you are not running OpenOffice.org Quickstarter? When you press Ctrl+Shift+Esc in Windows, do you see soffice.bin in Task Manager? What exact version of OpenOffice.org do you have?
Comment 2 Andras Timar 2012-02-26 01:39:04 UTC 
Lowering severity, because workaround exists: removing OpenOffice.org would definitely help.
Comment 3 Andras Timar 2012-05-18 10:57:50 UTC 
No reply from reporter, resolved as WORKSFORME.