Bug 47633 - Silent crash on export to PNG in headless mode.
Summary: Silent crash on export to PNG in headless mode.
Status: RESOLVED INVALID
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Draw (show other bugs)
Version:
(earliest affected)
3.4.4 release
Hardware: x86 (IA32) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2012-03-21 00:46 UTC by Alex Bubnoff
Modified: 2013-07-08 21:22 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
script used (1.57 KB, text/x-python)
2012-03-21 00:46 UTC, Alex Bubnoff
Details
GDB backtrace (13.69 KB, text/x-log)
2012-03-21 00:46 UTC, Alex Bubnoff
Details
script execution log (415 bytes, text/x-log)
2012-03-21 00:48 UTC, Alex Bubnoff
Details
3.4.6rc2 backtrace (9.03 KB, text/x-log)
2012-03-23 01:07 UTC, Alex Bubnoff
Details

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Description Alex Bubnoff 2012-03-21 00:46:05 UTC
Created attachment 58793 [details]
script used

I'm trying to use LO as headless splitter for .ppt presentations, controlling it with python script. Everything works nice with headed instance, headless crashes silently.
Comment 1 Alex Bubnoff 2012-03-21 00:46:45 UTC
Created attachment 58794 [details]
GDB backtrace
Comment 2 Alex Bubnoff 2012-03-21 00:48:47 UTC
Created attachment 58795 [details]
script execution log
Comment 3 Julien Nabet 2012-03-21 14:57:39 UTC
Looking at the gdb trace, would it be possible you test with a more recent version ?
It may be already fixed with commit a07e8231a5cd3e12f7120486098479ab6ae6bcc2
but this one should already be in 3.4.4.
Comment 4 Alex Bubnoff 2012-03-21 21:12:31 UTC
Works fine in LO 3.5.1(from ubuntu PPA).
Comment 5 Julien Nabet 2012-03-22 13:11:23 UTC
If you have some time, it could be interesting you test with last 3.4.X version
? For the moment, the last one is 3.4.5 but in some days, there should be 3.4.6
(see http://wiki.documentfoundation.org/ReleasePlan/3.4).

Anyway, great it works in 3.5.1, thank you for your feedback.
Comment 6 Alex Bubnoff 2012-03-22 22:21:19 UTC
(In reply to comment #5)
> If you have some time, it could be interesting you test with last 3.4.X version
> ? For the moment, the last one is 3.4.5 but in some days, there should be 3.4.6
> (see http://wiki.documentfoundation.org/ReleasePlan/3.4).
> 
> Anyway, great it works in 3.5.1, thank you for your feedback.

Can you tell me, which tag/branch or commit should I use for test? I can't see 3.4.5/3.4.6 in branch list of core repo.
Comment 7 Julien Nabet 2012-03-23 00:25:19 UTC
(In reply to comment #6)
> (In reply to comment #5)
> > If you have some time, it could be interesting you test with last 3.4.X version
> > ? For the moment, the last one is 3.4.5 but in some days, there should be 3.4.6
> > (see http://wiki.documentfoundation.org/ReleasePlan/3.4).
> > 
> > Anyway, great it works in 3.5.1, thank you for your feedback.
> 
> Can you tell me, which tag/branch or commit should I use for test? I can't see
> 3.4.5/3.4.6 in branch list of core repo.

I wouldn't advise you to use sources for 3.4.X because repositories have changed since 3.5 version. From 3.5 there's core + some modules (help, dictionnaries,...)
before 3.5, there were : sc, sd, sw, sfx, etc.
You should just download binaries 3.4.5 (http://www.libreoffice.org/download) or try binaries of 3.4.6rc2 (http://www.libreoffice.org/download/pre-releases/)
Comment 8 Alex Bubnoff 2012-03-23 01:06:16 UTC
I was unable to find LO 3.4.5 in downloads list, there was only 3.4.6rc2(marked as 3.4.6, looks as error) and 3.5.1. I tried 3.4.6rc2 and bug is still here.
Comment 9 Alex Bubnoff 2012-03-23 01:07:09 UTC
Created attachment 58903 [details]
3.4.6rc2 backtrace
Comment 10 QA Administrators 2013-05-26 22:32:02 UTC
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information.

For more information about our NEEDINFO policy please read the wiki located here: 
https://wiki.documentfoundation.org/QA/FDO/NEEDINFO

If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.


Thank you for helping us make LibreOffice even better for everyone!


Warm Regards,
QA Team
Comment 11 QA Administrators 2013-07-08 21:22:26 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided):

a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. 
Please do not:
a) respond via email 
b) update the version field in the bug or any of the other details on the top section of FDO