Bug 48975 - Compare document - Compare to DOCX document
Summary: Compare document - Compare to DOCX document
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
3.4.5 release
Hardware: Other Linux (All)
: high major
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2012-04-20 10:06 UTC by Guy Lunardi
Modified: 2013-05-27 06:23 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:

Attachments
Testfile 1 to trigger crash (3.88 KB, application/vnd.openxmlformats-officedocument.wordprocessingml.document)
2012-05-09 12:11 UTC, markusN 		Details
Testfile 2 to trigger crash (3.92 KB, application/vnd.openxmlformats-officedocument.wordprocessingml.document)
2012-05-09 12:11 UTC, markusN 		Details
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Description Guy Lunardi 2012-04-20 10:06:45 UTC 
Tried to capture a backtrace but it claims there isn't any left according to GDB

When comparing a document opened in Writer to a DOCX file, Writer crashes.

1) Open a DOCX, DOC or ODT document
2) Edit > Compare Document
3) Select a .DOCX file
4) Watch LibreOffice crash


Reproducable 100% on openSUSE 12.1 with 3.4.5 from SUSE
Comment 1 markusN 2012-05-09 12:11:16 UTC 
Created attachment 61300 [details]
Testfile 1 to trigger crash
Comment 2 markusN 2012-05-09 12:11:36 UTC 
Created attachment 61301 [details]
Testfile 2 to trigger crash
Comment 3 markusN 2012-05-09 12:19:27 UTC 
I have the same problem when comparing two DOCX files: crash.
I have attached two testfiles to trigger the crash: 

1. load file1.docx
2. Edit -> Compare Documents, load file2.docx
3. It starts loading, then SIG 11.

I took liberty to raise to "high" priority since a software should not segfault and it didn't in the past when comparing documents.

Using here Fedora 16, 64 bit (libreoffice-core-3.4.5.2-13.fc16.x86_64 etc) 

log file:
    May  9 21:02:19 north kernel: [ 4643.263032] soffice.bin[5950] general
    protection ip:3817ca61d0 sp:7fff144ea108 error:0 in
    libsblx.so[3817c00000+1c4000]
    May  9 21:02:21 north abrt[5981]: Saved core dump of pid 5950
    (/usr/lib64/libreoffice/program/soffice.bin) to
    /var/spool/abrt/ccpp-2012-05-09-21:02:19-5950 (122294272 bytes)
Comment 4 Julien Nabet 2012-05-16 15:16:43 UTC 
On Pc Debian x86-64 with 3.5 branch updated yesterday, I didn't reproduce this problem with 2 files attached. I had the window dialog "Accept or reject changes".

Could you try with a newer version (eg : 3.5.3) ?
Comment 5 QA Administrators 2013-05-26 22:32:26 UTC 
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information.

For more information about our NEEDINFO policy please read the wiki located here: 
https://wiki.documentfoundation.org/QA/FDO/NEEDINFO

If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.


Thank you for helping us make LibreOffice even better for everyone!


Warm Regards,
QA Team
Comment 6 markusN 2013-05-27 04:47:19 UTC 
Tested with Version 4.0.3.3, problem is gone. I cannot test wit 3.5.x any
more since I switched to 4.0.x.
Comment 7 ign_christian 2013-05-27 06:23:24 UTC 
not reproducible on LO 4.0.3.3 (Win7 32bit)

set to RESOLVED WORKSFORME -> comment 6
please REOPENED this bug if you find same problem later