Created attachment 61041 [details]
RTF file causing the error
When trying to open the RTF file attached, content is not displayed and an error message appears :
general input/output error
the RTF file is generated by a french professional software of thermal calculations in HVAC
Steps to reproduce:
1. open the attached file in writer
Current behavior: display a message error
Expected behavior: display content of the file
Platform (if different from the browser):
Browser: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:12.0) Gecko/20100101 Firefox/12.0
Reproducible with LO 3.5.4rc0+ and master (Version ID : 3e0b229).
No error message if I do Insert sheet from file in Calc
LO 3.3 and LO 3.4 open this file without error message.
Miklos: please have a look. Feel free to reassign if you can't handle this bug.
Best regards. JBF
There is no problem with this file when using Insertion >> File. All the content of this file is perfectly imported (table, format, page break).
Hoping this will help...
I can replicate with Version 18.104.22.168 (Build ID: 58f22d5) (linux and Windows).
In attempting to troubleshoot this Ubuntu bug:
[Saving as RTF messes with page 1]
I downloaded the authors .doc:
and saved it to an .rft (attached as bug2.rtf) with LO (standard - non-distro/Ubuntu version), closed LO and attempted to reopen. The result is
general input/output error
Interestingly enough, I can successfully 'Insert|File' into a blank LO Writer document. However, note that the .rtf file inserts a 'Section'; most likely related bug for that is: https://bugs.freedesktop.org/show_bug.cgi?id=45325
I then replicated in a Windows version, and 22.214.171.124 (Windows and linux). If I back 3.5 down to 3.5.0rc3 (attached as bug2GLO35rc3.rtf) I do not encounter the issue.
I then tested with the distro modified (Ubuntu LO 3.5.4-0ubuntu1.1) version and the .rtf saves (with the exception of inserting the section break), and opens correctly (.rtf attached as bug2LOUbuntu.rtf). That .rtf can be compared against 'bug2.rtf' and essai.rtf for troubleshooting purposes.
Created attachment 69970 [details]
LO 3.6 generated .rtf
Created attachment 69971 [details]
LO Ubuntu generated .rtf
Created attachment 69972 [details]
LO 3.5rc3 generated .rtf
Created attachment 70839 [details]
Broken RTF file
I have also General input/output error with attached RTF file created by LO 126.96.36.199 (3.5.7 is the same). The problem is with the footnote in the ODF file from which is the RTF generated, once is footnote removed RTF opens just fine.
Created attachment 70840 [details]
ODT from which was RTF generated
Created attachment 71999 [details]
Working RTF file created by LO 188.8.131.52.beta2
This is fixed for me with:
Version 184.108.40.206.beta2 (Build ID: 4104d660979c57e1160b5135634f732918460a0)
on Fedora 17 x86_64 (RPM).
Created RTF with 220.127.116.11.beta2 and now I am able to open it with both 18.104.22.168 and 22.214.171.124.beta2. Resulted RTF attached.
Thanks for the feedback -- so if it was about footnote RTF export in general, I think I know when this got fixed.
*** This bug has been marked as a duplicate of bug 55939 ***