Bug 49947 - Writer crash while opening RTF document from ConsultantPlus legal service
Summary: Writer crash while opening RTF document from ConsultantPlus legal service
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
3.5.3 release
Hardware: x86 (IA32) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2012-05-15 03:13 UTC by Timon
Modified: 2012-05-16 13:12 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:

Attachments
ConsultantPlus RTF document, causing CRASH (123.70 KB, application/rtf)
2012-05-15 03:13 UTC, Timon 		Details
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Description Timon 2012-05-15 03:13:08 UTC 
Created attachment 61673 [details]
ConsultantPlus RTF document, causing CRASH

LibreOffice 3.5.3.2 (Final) Russian UI/Locale
Build-ID: 235ab8a-3802056-4a8fed3-2d66ea8-e241b80
on Russian Windows XP Professional SP3 (32bit)
Writer crashes when trying to open RTF document from ConsultantPlus legal service.
Original may be found at http://base.consultant.ru/cons/cgi/online.cgi?req=doc;base=LAW;n=121662;fld=134;dst=100042 (you only need to press "Export to Word" button)
Microsoft Office 2003 and 2007 open this file without any problems
Comment 1 s-joyemusequna 2012-05-15 05:03:51 UTC 
Works for me. No crash with LibO 3.4.5 and 3.5.3 on Windows XP and Vista 64. But table on page 1 is visible with 3.5.3. I will file an extra bug report.
Comment 2 Timon 2012-05-15 05:49:17 UTC 
Here is an error from Application log (translated from russian):
Application error soffice.bin, version 3.5.3.2, module msvcr90.dll, version 9.0.30729.6161, address 0x0006ccd5.
Comment 3 Julien Nabet 2012-05-15 13:43:44 UTC 
On pc Debian x86-64, 3.5 branch updated today, I don't reproduce the crash. I got no specific logs.

Do you have any specific LO extension ?
Have you tried with a brand new LO profile (see http://wiki.documentfoundation.org/UserProfile) ?
Comment 4 Timon 2012-05-15 21:51:07 UTC 
The problem was solved by resetting user profile. Now everything is fine.
Comment 5 Julien Nabet 2012-05-16 13:12:19 UTC 
Thank you for your feedback, I update this case to RESOLVED/WORKSFORME