Download it now!
Bug 53832 - : Unacceptable first launch time followed by crash
Summary: : Unacceptable first launch time followed by crash
Status: RESOLVED DUPLICATE of bug 43989
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Installation (show other bugs)
Version:
(earliest affected)
3.6.0.4 release
Hardware: x86 (IA32) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard: BSA
Keywords:
Depends on:
Blocks:
 
Reported: 2012-08-20 10:24 UTC by Nicholas Shanks
Modified: 2012-08-22 17:57 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments

Note You need to log in before you can comment on or make changes to this bug.
Description Nicholas Shanks 2012-08-20 10:24:53 UTC
Problem description: 
LibreOffice took 7 minutes to start up, then crashed.

I have never installed OpenOffice or previous versions of LibreOffice on this machine, a dual-core pentium running Vista with 2 GBs of RAM (circa 2007).

Steps to reproduce:
1. Install onto fresh machine
2. Launch Calc from the Start menu.
3. Progress bar took about 2 minutes to get to 100%-ish (couldn't tell if it was exactly 100%) while it loaded all kinds of unnecessary shit (a wiki publishing system?!) then sat there for five minutes until I wiggled the mouse, at which point the cursor changed to a blue circle busy cursor, and a few seconds after that, the loading box disappeared. I waited for a spreadsheet to open, but nothing further happened.

Current behavior:
Takes 7 minutes then crashes

Expected behavior:
Takes <1 second 

Platform (if different from the browser): 
              
Browser: Mozilla/5.0 (Windows NT 6.0) AppleWebKit/537.4 (KHTML, like Gecko) Chrome/22.0.1229.6 Safari/537.4
Comment 1 bfoman (inactive) 2012-08-20 14:48:18 UTC
(In reply to comment #0)
> Current behavior:
> Takes 7 minutes then crashes

It crashes like "crash" (memory dump, Windows Erroring, a line in event viewer, etc.) or it "crash" like after first install nothing happens, but on the second run all is right?
Comment 2 Stephan Bergmann 2012-08-22 09:35:12 UTC
(In reply to comment #0)
> Takes 7 minutes

Likely related to bug 53009 (though 7 min is really long)


(In reply to comment #1)
> It crashes like "crash" (memory dump, Windows Erroring, a line in event viewer,
> etc.) or it "crash" like after first install nothing happens, but on the second
> run all is right?

If the latter, see "LibreOffice silently terminates after splash screen" <https://wiki.documentfoundation.org/ReleaseNotes/3.6#Most_annoying_bugs>.
Comment 3 Nicholas Shanks 2012-08-22 17:40:14 UTC
"It crashes like "crash" (memory dump, Windows Erroring, a line in event viewer,
etc.)"

I am not really familiar enough with Windows to know when a program crashes vs. when it just exits silently. I believe moving the mouse prompted the stuck splash screen to disappear. Can someone familiar with Vista tell me where I can view core dumps, windows error logs, and the event viewer?

Also, timing was from glancing at the clock in the lower right and is approximate. I was not timing it until the symptoms occurred.  The slowness of the system was due to heavy paging, caused by the about 150 tabs I have had open for the past month, all of which relate to things I am half‐way through working on when my boss gives me a new task. The laptop in question only has 40 GB of disk space and 2 GB of RAM.


Further to this report, I have not had a silent exit since the first launch (although there've plenty of other crashes in the last 48 hours, relating to incomplete .ods archives as I try to write one out that LibreOffice can read).
Comment 4 Nicholas Shanks 2012-08-22 17:57:50 UTC

*** This bug has been marked as a duplicate of bug 43989 ***