Bug 55075 - UI: "Slides" pane vanished and can not be opened again
Summary: UI: "Slides" pane vanished and can not be opened again
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Impress (show other bugs)
Version:
(earliest affected)
3.5.6.2 release
Hardware: x86-64 (AMD64) macOS (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2012-09-19 02:00 UTC by Nathan
Modified: 2018-02-26 11:30 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments
“registrymodifications.xcu” file which contains the problematic settings (deleted)
2012-09-21 09:42 UTC, Roman Eisele
Details

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Description Nathan 2012-09-19 02:00:13 UTC
Accidentally clicked on the "hide" handle for the Slide Pane, and it is gone. Cannot find it, or retrieve it. "Slide Pane" option in View menu is checked; toggling this does nothing. Tried rebooting computer and upgrading to latest version.
Comment 1 Roman Eisele 2012-09-19 08:21:53 UTC
Thank you very much for your bug report!

However, I got a question. If I close the “Slides” pane, I can always show it again via the menu: Just selecting the entry “Slide Pane” from the menu “View” toggles the visibility of the “Slides” pane, i.e. hides or shows it again, as appropriate. This works fine for me. (Tested with LibreOffice 3.5.6.2 [= your version] AND with LibreOffice 3.6.2.1, build ID: ba822cc, both on Mac OS X 10.6.8 Intel.)

Can you please test if “View > Slide Pane” has the same effect for you, or if it does not work at all on your installation?

Thank you!
Comment 2 Nathan 2012-09-19 14:37:55 UTC
Hi Roman,

Thank you for your reply! Whether the "Slide Pane" option in the View menu is checked makes no difference; toggling this does nothing to make the pane visible. Perhaps I should uninstall and reinstall?

Nate
Comment 3 Roman Eisele 2012-09-19 14:46:51 UTC
(In reply to comment #2)
> Thank you for your reply! Whether the "Slide Pane" option in the View menu is
> checked makes no difference; toggling this does nothing to make the pane
> visible. Perhaps I should uninstall and reinstall?

Please try something else first. There is a good chance that this problem is due to a corrupted user profile (= application preferences, settings etc.). Therefore, we should try if a fresh user profile helps to heal the problem.
To do so, please:
   a) Quit LibreOffice, if running.
   b) Go to 
      <Your main drive>/Users/<Your user folder>/Library/Application Support/
   c) In this folder, there should be a folder called “LibreOffice”,
      which contains most LibreOffice settings (and therefore is called
      the “user profile folder”).
      Just rename this folder so something else, e.g. “LibreOffice-old”.
   d) Start LibreOffice again (the startup should take longer this time,
      because LibreOffice creates a fresh user profile).
   e) Test the issue again. Does the “Slide Pane” option in the “View” menu
      work now?

And please report the results here. Thank you!
Comment 4 Nathan 2012-09-19 17:14:16 UTC
(In reply to comment #3)
> There is a good chance that this problem is
> due to a corrupted user profile (= application preferences, settings etc.).
> Therefore, we should try if a fresh user profile helps to heal the problem.

That workaround resolved the problem -- thank you! The pane returned to its default position, on the left.

I was able to recreate the problem: move the Slide Pane to the bottom of the LibreOffice window, then click the pane's top border. The pane disappears, along with the border -- making it impossible to show the pane again. This doesn't happen if you have the pane on the left or right.

Thanks for telling me about the user profile; good to know about another thing to try before filing a report.

Cheers!
Nate
Comment 5 Nathan 2012-09-19 17:17:20 UTC
It has the opposite problem when you do this with the pane at the top of the window... "hiding" it actually maximizes the pane, to the detriment of the slide view.

Nate
Comment 6 Roman Eisele 2012-09-20 05:29:34 UTC
(In reply to comment #4)
> That workaround resolved the problem -- thank you! The pane returned to its
> default position, on the left.

Good to know that it helped -- thank you for reporting it back!

> I was able to recreate the problem: move the Slide Pane to the bottom of the
> LibreOffice window, then click the pane's top border. The pane disappears,
> along with the border -- making it impossible to show the pane again. This
> doesn't happen if you have the pane on the left or right.

(In reply to comment #5)
> It has the opposite problem when you do this with the pane at the top of the
> window... "hiding" it actually maximizes the pane, to the detriment of the
> slide view.

Hm... this reminds me of something ... do you have “Cinch” installed (a window management for Mac OS), or some other window management utility (RightZoom, BetterSnapTool, Moom, etc.)?
Comment 7 Nathan 2012-09-20 21:36:00 UTC
(In reply to comment #6)
> Hm... this reminds me of something ... do you have “Cinch” installed (a window
> management for Mac OS), or some other window management utility (RightZoom,
> BetterSnapTool, Moom, etc.)?

Nope! No window management software running -- standard Mac OS 10.7.4. Am I the only one who can get this to happen?
Comment 8 Roman Eisele 2012-09-21 09:40:21 UTC
(In reply to comment #7)
> > Hm... this reminds me of something ... do you have “Cinch” installed (a
> > window management for Mac OS), or some other window management utility
> > (RightZoom, BetterSnapTool, Moom, etc.)?
> Nope! No window management software running -- standard Mac OS 10.7.4.

OK OK -- I just asked ;-) But you are right, no such tools necessary:


> Am I the only one who can get this to happen?

No, I can REPRODUCE it by the following detailed steps -- so REPRODUCIBLE with LibreOffice 3.6.2.1 (Build ID: ba822cc) on Mac OS X 10.6.8 (Intel):

0) Rename your User Profile folder, just to preclude any influence
   of local settings on test results.
1) Start LibreOffice.
2) Create a new presentation (Impress) document.
   -> The “Slides” pane appears at the left side by default.
3) Drag the “Slides” pane (catching it a the title bar)
   to the bottom of the Impress window, below the visible silde.
   -> The Impress window changes its layout and is horizontally
   divided now: the upper half shows still the visible slide,
   the bottom half is the “Slides” pane with the little slide
   preview. Between both there is a small split bar. So:
   
   +-------------------------------+
   |   Tool bar                    |
   +-------------------------+-----+
   |   +----------------+    |     |
   |   |  Big image of  |    |Tasks|
   |   |     slide 1    |    |pane |
   |   |                |    |     |
   |   +----------------+    |     |
   +-------------------------+     |
   +-------------------------+     | 
   |Slides pane      ^       |     |
   | +------+        |       |     |
   | | 1    |        +-------+-----+---- This is what I
   | +------+                |     |     call “split bar”
   |                         |     |
   +-------------------------+-----+
   
4) Now grab the horizontal split bar with the mouse and drag it
   to the bottom of the Impress window, minimizing the “Slides”
   pane, until the “Slides” pane disappears.
   Maybe it is even sufficent to drag the split bar at all.
-> RESULT: Now it is impossible to make the “Slides” pane visible
   again; the menu item “View > Slides Pane” has no effect;
   this is even true in new documents.

The only way to make the “Slides” pane visible again is to reset
your user profile (see comment #3 and comment #4).

Good catch, Nathan! this is definitely a bug.
Comment 9 Roman Eisele 2012-09-21 09:42:59 UTC
Created attachment 67488 [details]
“registrymodifications.xcu” file which contains the problematic settings


Attached you find the “registrymodifications.xcu” file from my user profile folder after hiding the “Slides” pane as described in the previous comment; this file contains the problematic settings, because just renaming/deleting this file makes the “Slides” pane appear again.
Comment 10 Roman Eisele 2012-09-21 09:51:17 UTC
Wait a minute. Well, it is not always that even to reproduce this issue! I wrote:

> 4) Now grab the horizontal split bar with the mouse and drag it
>    to the bottom of the Impress window, minimizing the “Slides”
>    pane, until the “Slides” pane disappears.
>    Maybe it is even sufficent to drag the split bar at all.

This is too simple. One time it worked that way. On my next try, it did not work: I could NOT minimize the “Slides” pane until it disappeared, it always remained visible. So I cliced on the little “Hide” control element in the center of the split bar. The “Slides” pane disappeared, but choosing “View > Slides Pane” made it visible again. So I tried again to drag the split bar, this time upwards and very fast -- and the “Slides“ pane, instead of growing in height, disappeared again.

So there is something tricky about this issue; maybe it is necessary to drag the split bar very fast or so. I just can’t say for now. But the issue is reproducible, of course, and there is a bug somewhere.
Comment 11 Rob Snelders 2012-10-17 16:18:02 UTC
I have narrowed it down.
The problem is in the following line of the uploaded xcu-file:
<item oor:path="/org.openoffice.Office.Views/Windows"><node oor:name="27414" oor:op="replace"><node oor:name="UserData"><prop oor:name="Data" oor:op="fuse" oor:type="xs:string"><value>V2,H,0,AL:(9,16,0/0/203/1819818738,1088;1819818738)</value></prop></node><prop oor:name="Visible" oor:op="fuse"><value xsi:nil="true"/></prop><prop oor:name="WindowState" oor:op="fuse"><value></value></prop></node></item>

The 2 amounts of 1819818738 are to big. It gives something with the height of the windows (mainwindow and slidesorter-bar). So this value is much too big. On my own instance I got a other value but that was also way to big. When I change both values to something more usefull like 250 then I can see the window.
Comment 12 Joel Madero 2014-11-06 21:05:53 UTC
It looks like this was confirmed - moving to NEW.
Comment 13 QA Administrators 2015-12-20 16:20:34 UTC Comment hidden (obsolete)
Comment 14 Julien Nabet 2016-07-03 09:44:42 UTC
On MacOs 10.11.5, with last stable LO version 5.1.4, I couldn't reproduce this.

I tried step by step process described by Roman in comments 8 and 10.

Could someone may give an update with 5.1.4 + brand new LO profile?
Comment 15 Uwe Altmann 2016-09-07 18:52:37 UTC
also tested with 10.11.5 and LO 5.2.1 - no Problem at all. Closing
Comment 16 Julien Nabet 2016-09-07 19:03:02 UTC
Since there's no specific patch, let's put WFM.
Comment 17 Xisco Faulí 2018-02-26 11:30:20 UTC
The content of attachment 67488 [details] has been deleted