Bug 55930 - Labels of modifier keys in menus all shown as "???"
Summary: Labels of modifier keys in menus all shown as "???"
Status: RESOLVED WONTFIX
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: UI (show other bugs)
Version:
(earliest affected)
4.0.0.3 release
Hardware: x86-64 (AMD64) Linux (All)
: medium major
Assignee: Not Assigned
URL:
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Keywords:
Depends on:
Blocks:
 
Reported: 2012-10-12 15:34 UTC by Rudolf Kollien
Modified: 2017-05-23 09:22 UTC (History)
0 users

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Description Rudolf Kollien 2012-10-12 15:34:20 UTC
In LO 3.6.2.2 x86 for Linux (rpm-install) all modifier key labels (Ctrl, Shift, Alt) are shown as "???" in the UI of all components. 

The user can't see which key combination to use for a particular function. The menu "Tools->Customize->Keyboard" shows all modifiers as "???" too. The tool tips also show "???".

E.x. in the menu "File" you see "???+O" beneath the "Open" entry. Or "???+???+S" for the "Save as...." entry.

This is true for the native U.S. language as for the german translation. So i think it isn't a bug in the localization.
Comment 1 Urmas 2012-10-13 02:25:16 UTC
What is your locale?
Comment 2 Rudolf Kollien 2012-10-16 07:19:15 UTC
Hello,

the LANG variable is set to "de_DE@euro" which works with 3.5.x
LC variables are not set at all.
Comment 3 Rudolf Kollien 2012-10-25 11:01:39 UTC
Tried to set the LC_ALL and LANG variable to a different value than de_DE and used us_US. The language of the UI changes immediately, but the strange "???" placeholders for the keymodifiers are still there. 

This is 3.6.x up to the nightly builds from 24. Oct. 2012.
Comment 4 Graf von Roit zu Hoya 2012-11-16 09:13:14 UTC
Is there a timeline when this bug will be fixed? We encounter the same problem on RHEL 5.6. Tried different LANG and LC which switch the GUI lang immediately, but the key modifiers still all "????". 

We currently stay on 3.5.7, but there is still the '~'-GUI-bug, which of course is less ugly but not very helpful for user acceptance.
Comment 5 burtoogle 2013-02-10 10:41:11 UTC
Just installed 4.0.0.3, it still has the ??? modifier problem.

System is Ubuntu 10.04.4 LTS, X server is TigerVNC and window system is xfce4.

Was previously using LO 3.6.? with the same environment and this problem was not occurring.

Is there a workaround?
Comment 6 burtoogle 2013-02-10 10:44:39 UTC
Forgot to say LANG is en_GB.UTF-8
Comment 7 Rudolf Kollien 2013-10-28 12:30:14 UTC
See bug 60131 - this must be related to vnc and the keyboard layout it is reporting. Tried different vnc clients (Mac, Windows, Linux): they all show "???" instead of the correct modifiers.
Comment 8 QA Administrators 2015-04-01 14:41:53 UTC Comment hidden (obsolete)
Comment 9 Rudolf Kollien 2015-04-01 15:54:20 UTC
As reported in comment#7, it only appears on VNC remote sessions to a X11-Server. This behaviour still exists in the latests LO versions.
Comment 10 tommy27 2016-04-16 07:28:05 UTC Comment hidden (obsolete)
Comment 11 Rudolf Kollien 2016-04-20 11:07:05 UTC
As reported in comment#7, it only appears on VNC remote sessions to a X11-Server. This behaviour exists in all versions of LO from 3.x to 5.x.
Comment 12 QA Administrators 2017-05-22 13:25:46 UTC Comment hidden (obsolete)
Comment 13 Rudolf Kollien 2017-05-23 09:20:56 UTC
The problem is still in 4.4. It seems, it only happens, when accessing a X11 session via VNC. As we do not longer use a X11 terminal server, i cannot confirm, that this error exists in current versions 5.x. So therefore, i will close the bug.