Bug 56438 - E-Porto: CRASH PRINTING Master Document
Summary: E-Porto: CRASH PRINTING Master Document
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Extensions (show other bugs)
Version:
(earliest affected)
3.6.3.2 release
Hardware: Other Windows (All)
: medium normal
Assignee: Rainer Bielefeld Retired
URL: http://www.deutschepost.de/dpag?tab=1...
Whiteboard:
Keywords:
: 56509 (view as bug list)
Depends on:
Blocks:
 
Reported: 2012-10-26 18:03 UTC by Rainer Bielefeld Retired
Modified: 2013-03-26 09:38 UTC (History)
4 users (show)

See Also:
Crash report or crash signature:


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Description Rainer Bielefeld Retired 2012-10-26 18:03:42 UTC
Steps how to reproduce with "LibreOffice 3.6.3.2” German UI/ German Locale [Build-ID: 58f22d5] on German WIN7 Home Premium (64bit) 

1. Install extension from harddisk, make sure that 1.6 JRE is selected
2. Close / reopen LibO
3. Menu 'File -> New -> Master Document'
   > Master Document will be created
4. Menu 'File -> Print'
   Bug: Crash with message "Runtime Error!  
        Progran ...\soffice.bin  abnormal program termination"

AOOo 3.4.0 suffers from the same problem

@grimeton@gmx.net
It would be great if you could create a crash report

Major due to Marketing issues
Comment 1 Julien Nabet 2012-10-26 22:49:26 UTC
Rainer: On pc Debian x86-64 with 3.6 sources updated today I don't reproduce this problem.
But :
- I installed extension for all users (should i have choosen "just for me"?)
- above all, I've got Open jdk 1.7 not 1.6
So it's more for information than to really help :-(
Anyway, did you mean the bug doesn't appear with Java 1.7?
Comment 2 Rainer Bielefeld Retired 2012-10-27 07:39:12 UTC
I installed for ALL.
I did not test Java 1.7, because on the website Java 1.6 is recommended and I read about additional problems on <discuss@de.libreoffice.org>. 
I did a second test with "LibreOffice 3.6.3.2” German UI/ German Locale [Build-ID: 58f22d5] on German WIN7 Home Premium (64bit) an Java 1.7.0.9, also crashes.
Sorry, I forgot to select the OS, I think this one is a typical WIN crash

A similar crash also appears form time to time without any typical user action, I am pretty sure that reason is the Porto Extension.
Comment 3 Rainer Bielefeld Retired 2012-10-29 17:55:29 UTC
Taking these Communication Platform Bugs for now. Please leave the bugs open, I hope that soon someone of Deutsche Post will start to fix these bugs.
Comment 4 Julien Nabet 2012-10-29 20:40:48 UTC
*** Bug 56509 has been marked as a duplicate of this bug. ***
Comment 5 frank.stutzenstein 2012-10-30 18:24:10 UTC
Today I sent an email to "Deutsche Post", will see...
Comment 6 Rainer Bielefeld Retired 2013-03-20 16:17:05 UTC
Currently no longer reproducible with  "LibreOffice 3.6.5.2 " German UI/ German Locale [Build-ID: 5b93205] {pull date 2013-01-18} on German WIN7 Home Premium (64bit), also not with OOOo 3.4.0.
I tested Extension versions 1.0.1 and 1.0.2.

Might have been some Java related issue or whatever.

Can someone confirm this progress?
Comment 7 frank.stutzenstein 2013-03-24 16:33:51 UTC
Win8 64bit
LibreOffice 3.6.5.2
Extension 1.0.2

so far no problem.
Comment 8 Julien Nabet 2013-03-26 09:38:27 UTC
thank you Frank for your feedback, I put it RESOLVED/WFM.

(Of course Rainer, if you disagree, don't hesitate to reopen,... :-) )