Bug 57491 - FILESAVE: Writer not saving images.
Summary: FILESAVE: Writer not saving images.
Status: RESOLVED INVALID
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
3.6.2.2 release
Hardware: Other All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard: BSA
Keywords:
Depends on:
Blocks:
 
Reported: 2012-11-24 17:00 UTC by Minor
Modified: 2013-10-25 15:13 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


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Description Minor 2012-11-24 17:00:17 UTC
Problem description: 

Steps to reproduce:
1. When I insert an image into the file, and then save it, the next day, for example, if go and open the file the image is not there, instead theres is frame with a message related to the memoty of the computer.

2.I checked this in two different computers and still the same, I also checked in MS Office and the same happened.

3. In contrast I created the very same file in Office and it did save the images, they were available in the two computers I have tried.

Current behavior:

Expected behavior: To save the images and be available in all the equipments is going to be accesssed, so I can stop using MS Office once and for all.

I hope you can find a solution to this.

Thank you very much for your time and help.

Platform (if different from the browser): 
              
Browser: Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:17.0) Gecko/17.0 Firefox/17.0
Comment 1 Rainer Bielefeld Retired 2012-11-25 08:24:23 UTC
Not a valid bug report.

@Minor:
Thank you for your report – unfortunately important information is missing:
"a file", "a picture", that's all much too imprecise.
May be hints on <http://wiki.documentfoundation.org/BugReport> will help you to find out what information will be useful to reproduce your problem? If you believe that that  is really sophisticated please as for Help on a user mailing list
Please:
- Write a meaningful Summary describing exactly what the problem is
- Attach a test kit with sample documents, pictures, ... (not only screenshot)
  or refer to an existing sample document in an other Bug with a link; 
  to attach a file to this bug report, just click on "Add an attachment"
  right on this page.
- Attach screenshots with comments if you believe that that might explain the 
  problem better than a text comment. Best way is to insert your screenshots
  into a DRAW document and to add comments that explain what you want to show
- Contribute a document related step by step instruction containing every 
  key press and every mouse click how to reproduce your problem 
  (similar to example in Bug 43431)
– if possible contribute an instruction how to create a sample document 
  from the scratch
- add information 
   -- concerning your PC 
  -- concerning your OS (Version, Distribution, Language)
  -- concerning your LibO localization (UI language, Locale setting)
  –- Libo settings that might be related to your problems 
  -- how you launch LibO and how you opened the sample document
  –- Whether your problem persists when you renamed your user profile 
     before you launch LibO (please see
     <https://wiki.documentfoundation.org/UserProfile#User_profile_location>)
  -- everything else crossing your mind after you read linked texts
Comment 2 ydutrieux 2012-12-17 10:18:19 UTC
@Minor,

do you have check that :
F5 - <clic on images/pictures> - <right-clic on one image that doesn't work> - Drag mode.. - insert as a copy

This force a copy of your picture inside Libo.

Let us know if it works like this.
Comment 3 Minor 2012-12-17 13:34:41 UTC
I will check it out and let you know what happens.

Best regards.


2012/12/17 <bugzilla-daemon@freedesktop.org>

>   *Comment # 2 <https://bugs.freedesktop.org/show_bug.cgi?id=57491#c2> on bug
> 57491 <https://bugs.freedesktop.org/show_bug.cgi?id=57491> from
> ydutrieux@gmail.com *
>
> @Minor,
>
> do you have check that :
> F5 - <clic on images/pictures> - <right-clic on one image that doesn't work> -
> Drag mode.. - insert as a copy
>
> This force a copy of your picture inside Libo.
>
> Let us know if it works like this.
>
>  ------------------------------
> You are receiving this mail because:
>
>    - You reported the bug.
>
>
Comment 4 QA Administrators 2013-09-24 01:48:06 UTC
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information.

For more information about our NEEDINFO policy please read the wiki located here: 
https://wiki.documentfoundation.org/QA/FDO/NEEDINFO

If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.


Thank you for helping us make LibreOffice even better for everyone!


Warm Regards,
QA Team
Comment 5 QA Administrators 2013-10-25 15:13:36 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided):

a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. 
Please do not:
a) respond via email 
b) update the version field in the bug or any of the other details on the top section of FDO