Bug 58080 - printing failed assertion
Summary: printing failed assertion
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
4.0.0.0.alpha1
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: Crash-Assert
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Reported: 2012-12-10 13:05 UTC by Lionel Elie Mamane
Modified: 2018-03-02 10:05 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


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Description Lionel Elie Mamane 2012-12-10 13:05:19 UTC
My own debug build of

commit 7061f72159e38e76134bc7fefc8a75cd233889cf
Date:   Sat Dec 8 00:00:49 2012 -0500

In writer, I open a document. I open the print dialog. Instead of seeing all my CUPS queues, I see only "Generic Printer". This problem is not new, I've been having it for ages (I think since 3.4.x). The second print job (or after restarting LibreOffice) usually has my print queues listed OK.

Now, with 4.0.0.alpha, I get a crash (from a failed assertion) when opening the print dialog again (for the second time). Here is the end of stdout/stderr:


warn:legacy.tools:29150:1:/home/master/src/libreoffice/workdirs/libreoffice-4.0/sfx2/source/control/dispatch.cxx:1477: Childwindow slot missing!
warn:legacy.tools:29150:1:/home/master/src/libreoffice/workdirs/libreoffice-4.0/sfx2/source/control/dispatch.cxx:1477: Childwindow slot missing!
warn:legacy.tools:29150:1:/home/master/src/libreoffice/workdirs/libreoffice-4.0/sfx2/source/control/dispatch.cxx:1477: Childwindow slot missing!
warn:legacy.tools:29150:1:/home/master/src/libreoffice/workdirs/libreoffice-4.0/unotools/source/config/lingucfg.cxx:1175: exception caught. GetVendorImageUrl_Impl failed
warn:legacy.tools:29150:1:/home/master/src/libreoffice/workdirs/libreoffice-4.0/svtools/source/filter/filter.cxx:1421: GraphicFilter::ImportGraphic() : ProtType == INET_PROT_NOT_VALID
warn:legacy.tools:29150:1:/home/master/src/libreoffice/workdirs/libreoffice-4.0/svtools/source/filter/filter.cxx:1421: GraphicFilter::ImportGraphic() : ProtType == INET_PROT_NOT_VALID
warn:legacy.tools:29150:1:/home/master/src/libreoffice/workdirs/libreoffice-4.0/vcl/unx/generic/printer/printerinfomanager.cxx:648: Do not ask for info about nonexistent printers
warn:legacy.tools:29150:1:/home/master/src/libreoffice/workdirs/libreoffice-4.0/vcl/source/control/tabctrl.cxx:1941: TabControl::SetTabPage() - Page is visible
warn:legacy.tools:29150:1:/home/master/src/libreoffice/workdirs/libreoffice-4.0/vcl/source/control/tabctrl.cxx:1941: TabControl::SetTabPage() - Page is visible
warn:legacy.tools:29150:1:/home/master/src/libreoffice/workdirs/libreoffice-4.0/vcl/source/control/tabctrl.cxx:1941: TabControl::SetTabPage() - Page is visible
warn:legacy.tools:29150:1:/home/master/src/libreoffice/workdirs/libreoffice-4.0/vcl/source/control/tabctrl.cxx:1941: TabControl::SetTabPage() - Page is visible
warn:vcl.layout:29150:1:/home/master/src/libreoffice/workdirs/libreoffice-4.0/vcl/source/window/builder.cxx:244: Requested top level widget "PrintDialog" not found in vcl/ui/printdialog.ui
gtk printer
warn:legacy.tools:29150:1:/home/master/src/libreoffice/workdirs/libreoffice-4.0/vcl/unx/generic/printer/printerinfomanager.cxx:648: Do not ask for info about nonexistent printers
warn:legacy.tools:29150:1:/home/master/src/libreoffice/workdirs/libreoffice-4.0/vcl/unx/generic/printer/printerinfomanager.cxx:648: Do not ask for info about nonexistent printers
warn:legacy.tools:29150:1:/home/master/src/libreoffice/workdirs/libreoffice-4.0/vcl/source/control/tabctrl.cxx:1941: TabControl::SetTabPage() - Page is visible
warn:legacy.tools:29150:1:/home/master/src/libreoffice/workdirs/libreoffice-4.0/vcl/source/control/tabctrl.cxx:1941: TabControl::SetTabPage() - Page is visible
warn:legacy.tools:29150:1:/home/master/src/libreoffice/workdirs/libreoffice-4.0/vcl/source/control/tabctrl.cxx:1941: TabControl::SetTabPage() - Page is visible
warn:legacy.tools:29150:1:/home/master/src/libreoffice/workdirs/libreoffice-4.0/vcl/source/control/tabctrl.cxx:1941: TabControl::SetTabPage() - Page is visible
warn:vcl.layout:29150:1:/home/master/src/libreoffice/workdirs/libreoffice-4.0/vcl/source/window/builder.cxx:244: Requested top level widget "PrintDialog" not found in vcl/ui/printdialog.ui
warn:legacy.tools:29150:1:/home/master/src/libreoffice/workdirs/libreoffice-4.0/vcl/unx/generic/printer/printerinfomanager.cxx:648: Do not ask for info about nonexistent printers
soffice.bin: /home/master/src/libreoffice/workdirs/libreoffice-4.0/padmin/source/prtsetup.cxx:398: padmin::RTSDevicePage::RTSDevicePage(padmin::RTSDialog*): Assertion `nLevelEntryData != 0 || bAutoIsPDF == m_pParent->m_aJobData.m_nPDFDevice' failed.
Comment 1 Lionel Elie Mamane 2012-12-10 13:08:19 UTC
Trying to reproduce a second time doesn't work, probably because now my print queues are showing alright.

I didn't get a core file, only the "LibreOffice has crashed" dialog.
Comment 2 Lionel Elie Mamane 2012-12-10 13:19:33 UTC
I sometimes (but not always) get the warning

 warn:legacy.tools:29306:1:/home/master/src/libreoffice/workdirs/libreoffice-4.0/vcl/unx/generic/printer/printerinfomanager.cxx:648: Do not ask for info about nonexistent printers

without a crash. My hunch was that it was linked to the failed assertion, but now I see not necessarily.
Comment 3 Joel Madero 2013-01-08 19:18:42 UTC
@Lionel - can we mark this as NEW and get it out of UNCONFIRMED status? We were discussing UNCONFIRMED bugs in the IRC room and unless you want independent confirmation of the bug, we can just move it straight to NEW.

Thanks!
Comment 4 QA Administrators 2015-04-01 14:42:33 UTC Comment hidden (obsolete)
Comment 5 tommy27 2016-04-16 07:25:24 UTC Comment hidden (obsolete)
Comment 6 QA Administrators 2017-05-22 13:26:57 UTC Comment hidden (obsolete)
Comment 7 Xisco Faulí 2017-07-25 20:46:14 UTC
Hi Lionel,
Could you please check if it's still asserting ?
Comment 8 QA Administrators 2018-01-29 10:27:14 UTC Comment hidden (obsolete)
Comment 9 QA Administrators 2018-03-02 10:05:22 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20180302