Bug 58092 - : Does not start
Summary: : Does not start
Status: RESOLVED DUPLICATE of bug 58417
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
4.0.0.0.beta1
Hardware: Other Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard: BSA
Keywords: regression
Depends on:
Blocks:
 
Reported: 2012-12-10 16:12 UTC by Vlad
Modified: 2012-12-27 17:07 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:

Attachments
GDB of --gdbtrace (19.87 KB, text/x-log)
2012-12-10 16:12 UTC, Vlad 		Details
Trace of --strace (1.26 MB, text/x-log)
2012-12-10 16:15 UTC, Vlad 		Details
View All Add an attachment (proposed patch, testcase, etc.)

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Description Vlad 2012-12-10 16:12:22 UTC 
Created attachment 71273 [details]
GDB of --gdbtrace

Problem description: 

Steps to reproduce:
1. Install in Ubuntu 12.10 x64
2. Launch any LO app
3. 1 sec of splash screen then dies

Current behavior:
-Crash after 1 sec of splash screen

Expected behavior:
-At least load
              
Operating System: Ubuntu
Last worked in: 3.6.4.3 release
Comment 1 Vlad 2012-12-10 16:14:04 UTC 
Weird thing is that 1st start just after installation was good, 2nd start and so far has only been crashes.

Don't know how to install debug symbols for this beta (though their were incluided in the deb packages but seems not).
Comment 2 Vlad 2012-12-10 16:15:09 UTC 
Created attachment 71274 [details]
Trace of --strace
Comment 3 m_a_riosv 2012-12-11 00:57:40 UTC 
Have you tried to reset the user profile?
Sometimes solve strange issues.
http://wiki.documentfoundation.org/UserProfile
Comment 4 Vlad 2012-12-11 14:37:38 UTC 
Thanks, I just tried, situation did not improved but also I see that profile it's not being recreated.

I guess it does not load far enough to get to the point where it creates the profile.

Any input on how I can help on this issue?.
Comment 5 m_a_riosv 2012-12-11 14:47:27 UTC 
Maybe, help can be founded in this link:

http://www.libreoffice.org/get-help/installation/linux/
Comment 6 Rob Snelders 2012-12-12 22:29:20 UTC 
Thank you for reporting this bug.

After a quick look at the traces. I think it could be related to the language. Can you tell me what language your OS runs?

Did you install via apt-get/synaptic or did you download the packages from our website?
Comment 7 A.S. 2012-12-27 09:12:32 UTC 
Likely duplicate of bug 58417.
Comment 8 LeMoyne Castle 2012-12-27 17:07:47 UTC 
(In reply to comment #7)
> Likely duplicate of bug 58417.

Good dup spotting A.S.  
Both BT show that the null pointer segfault is inside a chain of calls that have LibreOffice looking for lang/locale info.  
Both bugs report same interesting symptom: LibO works once then quits and quits hard.  
BT here shows 64bit; same for both.  
Moving attached traces and closing this bug in favor of Bug 58417 which has more testing and info.

*** This bug has been marked as a duplicate of bug 58417 ***