Bug 59490 - EDITING: Immediate crash when trying to create a spreadsheet
Summary: EDITING: Immediate crash when trying to create a spreadsheet
Status: RESOLVED DUPLICATE of bug 56937
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
3.6.4.3 release
Hardware: Other macOS (All)
: medium normal
Assignee: Not Assigned
URL: http://youtu.be/eluV-cXOZB8
Whiteboard: BSA
Keywords:
Depends on:
Blocks:
 
Reported: 2013-01-16 23:13 UTC by icrosoft
Modified: 2013-01-18 10:34 UTC (History)
4 users (show)

See Also:
Crash report or crash signature:


Attachments
This is the "report to apple" text file when LO crashes (421.95 KB, text/plain)
2013-01-18 00:26 UTC, icrosoft
Details

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Description icrosoft 2013-01-16 23:13:52 UTC
Problem description: 

Steps to reproduce:
1. Open LibreOffice
2. Open a new Spreadsheet
3. Try to edit a cell

Current behavior: Immediate crash.
I found this video of someone with the same problem: http://youtu.be/eluV-cXOZB8

Expected behavior: No crash.

              
Operating System: Mac OS X
Version: 3.6.4.3 release
Comment 1 Julien Nabet 2013-01-17 19:40:06 UTC
Did you try to rename your LO directory profile (see https://wiki.documentfoundation.org/UserProfile)?
If you still reproduce this, could you retrieve an useful backtrace (see https://wiki.documentfoundation.org/BugReport#How_to_get_debug_information_.28on_Mac_OS_X.29)?

Finally, I'll quote Roman (put in cc of this bug):
1) Do you have any accesibility features enabled? Apple’s accessibility
features like “VoiceOver” or “Enable access for assistive devices”, which get
enabled in “System Preferences > Universal Access”, are known to cause many crashes and freezes in LibreOffice. So please try to disable any accesibility features, then check if the problem is still reproducible.

2) Do you have installed any window management/user interface utilities/apps/control panels/extensions for Mac OS X like 
   * AquaSnap                * BetterSnapTool
   * BetterTouchTool         * Breeze
   * Cinch                   * Divvy
   * DoublePane              * Flexiglass
   * HyperDock               * iSnap
   * Moom                    * RightZoom
   * ShiftIt                 * SizeUp
   * SizeWell                * Spectacle
   * Stay                    * TileWindows
   * WindowTidy            ... or something similar?

And/or do you use any mouse cursor/pointer utility, i.e. some little application or control panel etc. which animates or replaces etc. the mouse curser/pointer, like
   * LazyMouse?

And/or do you use any special software which could be related to accessibility stuff, e.g. a screen reader, screen magnifier, speech recognition software,
a text-to-speech (dictation) application, or similar?

All these and many similar utilities rely heavily on Mac OS accessibility features and therefore can cause LibreOffice to crash or freeze. So please check if you have installed any utility of this kind and try to disable it
(or to add LibreOffice to the list of excluded applications for the utility,
if there is such a thing).

So please check these possibilities, if any of them helps to make the crash go away, and report the results here.
Comment 2 icrosoft 2013-01-18 00:26:08 UTC
Created attachment 73221 [details]
This is the "report to apple" text file when LO crashes
Comment 3 icrosoft 2013-01-18 00:32:20 UTC
Thanks, I identified the culprit: http://www.hotkey-eve.com
It works when I close it. I attached the report anyway, maybe it helps someone.
Comment 4 Julien Nabet 2013-01-18 06:49:14 UTC
Thorsten: crash triggered hotkey-eve, bt with symbols attached. One for you?
Comment 5 Thorsten Behrens (allotropia) 2013-01-18 08:28:39 UTC
Should have a mac available next week, can give that a go - beyond that, Michael had previously looked into this kind of accessibility crashes - does the bt ring a bell?
Comment 6 Michael Meeks 2013-01-18 10:34:55 UTC
Thanks for the report ! :-)

*** This bug has been marked as a duplicate of bug 56937 ***