Bug 59520 - FILEOPEN password protected document created with 3.6.2.2 fails with error message
Summary: FILEOPEN password protected document created with 3.6.2.2 fails with error me...
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
3.6.2.2 release
Hardware: x86 (IA32) Linux (All)
: high critical
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2013-01-17 16:18 UTC by teleston
Modified: 2014-02-03 19:56 UTC (History)
1 user (show)

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Description teleston 2013-01-17 16:18:11 UTC
System:  Ubuntu 12.10
LibreOffice 3.6.2.2 (Build ID: 360m (Build 2 ))

Since last Ubuntu system updates, all LibreOffice Text and /or Calc files saved with password cannot be opened. 
Error message:  "The Password is incorrect. File cannot be opened."

Same error happens in two different tested Systems.
Comment 1 Rainer Bielefeld Retired 2013-01-17 16:51:14 UTC
NOT reproducible with "LibreOffice 3.6.4.3" German UI/ German Locale [Build-ID: 2ef5aff] {pull date 2012-11-28} on German WIN7 Home Premium (64bit) for own writer.odt created with LibO 3.5.7.2

@teleston:
May be it's a problem with you shiftlock? ;-)

Please attach a sample document with password info - if you have no documents without confidential contents, please send one to me by e-mail.
Comment 2 Rainer Bielefeld Retired 2013-01-17 19:03:59 UTC
This bug might be a FILESAVE problem, hope reporter soon will contribute additional info as I asked for.

From reporter I got a protected document (don't know created from what LibO Version) and I am not able to open it with any Version. Attempt fails with messages
* Data of manifest.rdf could not be read
* The file 'Test_encrypted.odt_ is corrupt .....
  (I accept to repair)
* Data of manifest.rdf oculd not be repaired
* The file test_encrypted.odt could not be repaired ant therefore cannot be 
  opened
* General Error

@teleston@gmail.com
Please:
- Write a meaningful Summary describing exactly what the problem is
- Attach a sample document (not only screenshot) or refer to an existing 
  sample document in an other Bug with a link; to attach a file to this 
  bug report, just click on "Add an attachment" right on this page.
- Contribute a document related step by step instruction containing every 
  key press and every mouse click how to reproduce your problem 
  (similar to example in Bug 43431)
– if possible contribute an instruction how to create a sample document 
  from the scratch
- add information 
  -- concerning your OS (Language, ...)
  -- concerning your LibO version (with Build ID if it's not a public release)
     and localization (UI language, Locale setting) with what you created 
     the documents
  –- Libo settings that might be related to your problems 
    (video hardware acceleration, Experimental features enabled, ...)
  -- how you launch LibO and how you opened the sample document
  –- Whether your FILESAVE problem persists when you renamed your user profile 
     before you launch LibO (please see
     <https://wiki.documentfoundation.org/UserProfile#User_profile_location>)
  -- everything else crossing your mind after you read linked texts
Comment 3 Zeki Bildirici 2014-02-03 19:56:26 UTC
I am marking this bug must as resolved for following reasons:
- EOL 3.6 series
- Seems never have a return for the info needed (1 year)
- Not reproducable

Regards,
Zeki