Hi, my LibreOffice 3.6.5 on Mac OSX 10.8.2 crashes at startup with the following crash report. I installed yesterday the OpenOffice extension for PDF import. After that I worked in XCode that most probably did some updates in the core GCC libs. The XCode version is Version 4.6 (4H127). OpenOffice works fine so that I can continue to work, but I would prefer LibreOffice. I uninstalled LibreOffice and reinstalled it. With or without German language pack. Same effect. You can write me and ask me to do any test that you want to find the problem. Regards and Thanks for your work. Marcus Hudritsch Switzerland Process: soffice [769] Path: /Applications/LibreOffice.app/Contents/MacOS/soffice Identifier: org.libreoffice.script Version: 3.6.5.2 (???) Code Type: X86 (Native) Parent Process: launchd [227] User ID: 501 Date/Time: 2013-02-06 08:23:55.881 +0100 OS Version: Mac OS X 10.8.2 (12C3006) Report Version: 10 Interval Since Last Report: 290961 sec Crashes Since Last Report: 31 Per-App Crashes Since Last Report: 15 Anonymous UUID: 663C3B41-0758-9A3A-1E72-454CDF99CF07 Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Application Specific Information: abort() called pure virtual method called Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 libsystem_kernel.dylib 0x934a8a6a __pthread_kill + 10 1 libsystem_c.dylib 0x9928facf pthread_kill + 101 2 libsystem_c.dylib 0x992c64f8 abort + 168 3 libc++abi.dylib 0x9332780c abort_message + 151 4 libc++abi.dylib 0x93325374 __cxa_pure_virtual + 26 5 libuno_cppuhelpergcc3.dylib.3 0x0034aba9 com::sun::star::uno::DeploymentException::~DeploymentException() + 25 6 libc++abi.dylib 0x93326432 __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 32 7 libunwind.dylib 0x90da226f _Unwind_DeleteException + 29 8 libc++abi.dylib 0x933257cf __cxa_end_catch + 128 9 libsofficeapp.dylib 0x00079b0a desktop::Desktop::Init() + 570 10 libvcllo.dylib 0x017fd1aa InitVCL(com::sun::star::uno::Reference<com::sun::star::lang::XMultiServiceFactory> const&) + 506 11 libvcllo.dylib 0x017fe1b9 ImplSVMain() + 41 12 libvcllo.dylib 0x01adcc6b AquaSalInstance::handleAppDefinedEvent(NSEvent*) + 75 13 libvcllo.dylib 0x01b2614b -[VCL_NSApplication sendEvent:] + 315 14 com.apple.AppKit 0x9862872c -[NSApplication run] + 951 15 com.apple.AppKit 0x985cb6f6 NSApplicationMain + 1053 16 libvcllo.dylib 0x01ade227 ImplSVMainHook(int*) + 343 17 libvcllo.dylib 0x017fe381 SVMain() + 17 18 libsofficeapp.dylib 0x000a74e5 soffice_main + 437 19 org.libreoffice.script 0x00001f0e main + 30 20 org.libreoffice.script 0x00001872 _start + 216 21 org.libreoffice.script 0x00001799 start + 41 Thread 1: 0 libsystem_kernel.dylib 0x934a88e2 __psynch_cvwait + 10 1 libsystem_c.dylib 0x99293289 _pthread_cond_wait + 938 2 libsystem_c.dylib 0x99320b30 pthread_cond_timedwait + 47 3 libuno_sal.dylib.3 0x00014928 rtl_cache_wsupdate_all(void*) + 280 4 libsystem_c.dylib 0x9928e557 _pthread_start + 344 5 libsystem_c.dylib 0x99278cee thread_start + 34 Thread 2: 0 libsystem_kernel.dylib 0x934a90ee __workq_kernreturn + 10 1 libsystem_c.dylib 0x9929104c _pthread_workq_return + 45 2 libsystem_c.dylib 0x99290e19 _pthread_wqthread + 448 3 libsystem_c.dylib 0x99278cca start_wqthread + 30 Thread 3:: Dispatch queue: com.apple.libdispatch-manager 0 libsystem_kernel.dylib 0x934a99ae kevent + 10 1 libdispatch.dylib 0x96188c71 _dispatch_mgr_invoke + 993 2 libdispatch.dylib 0x961887a9 _dispatch_mgr_thread + 53 Thread 4: 0 libsystem_kernel.dylib 0x934a90ee __workq_kernreturn + 10 1 libsystem_c.dylib 0x9929104c _pthread_workq_return + 45 2 libsystem_c.dylib 0x99290e19 _pthread_wqthread + 448 3 libsystem_c.dylib 0x99278cca start_wqthread + 30 Thread 5: 0 libsystem_kernel.dylib 0x934a90ee __workq_kernreturn + 10 1 libsystem_c.dylib 0x9929104c _pthread_workq_return + 45 2 libsystem_c.dylib 0x99290e19 _pthread_wqthread + 448 3 libsystem_c.dylib 0x99278cca start_wqthread + 30 Thread 6: 0 libsystem_kernel.dylib 0x934a90ee __workq_kernreturn + 10 1 libsystem_c.dylib 0x9929104c _pthread_workq_return + 45 2 libsystem_c.dylib 0x99290e19 _pthread_wqthread + 448 3 libsystem_c.dylib 0x99278cca start_wqthread + 30 Thread 0 crashed with X86 Thread State (32-bit): eax: 0x00000000 ebx: 0xbffff774 ecx: 0xbffff6ec edx: 0x934a8a6a edi: 0xaca25a28 esi: 0x00000006 ebp: 0xbffff708 esp: 0xbffff6ec ss: 0x00000023 efl: 0x00200206 eip: 0x934a8a6a cs: 0x0000000b ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f cr2: 0xaca29138 Logical CPU: 0 Binary Images: 0x1000 - 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I add some developers into CC. I wonder if it triggers any bells. The backtrace mentions com::sun::star::uno::DeploymentException::~DeploymentException(), which is most likely related to extensions. Where did you get the OpenOffice extension for PDF import? This extension should be bundled in the official LibreOffice release, so you should not need it from other sources. Does it help you to start LO with fresh user configuration? Just rename /Users/<user name>/Library/Application Support/libreoffice/3 and start LO. Please, do not remove it. We might need it for further debugging.
You where right. After renaming the this settings folder it start up fine again. Thanks a lot. I still have the folder if you need it. Regards Marcus On 06.02.2013, at 10:59, bugzilla-daemon@freedesktop.org wrote: > Petr Mladek changed bug 60353 > What Removed Added > Status UNCONFIRMED NEEDINFO > Ever confirmed 1 > > You are receiving this mail because: > You reported the bug.
(In reply to comment #2) > Thanks a lot. I still have the folder if you need it. Yes, if you could zip up your ~/Library/Application Support/libreoffice/3 folder and attach it here or send it to me directly (it can contain mildly personal data, like names of files you had recently opened), that would be great. If a zip of the complete folder is too big, the typically relevant parts are any user/extensions and user/uno_packages sub-folders and the user/registrymodifications.xcu file.
Hi Stephan, here is the zipped setting folder. Regards Marcus On 06.02.2013, at 16:18, bugzilla-daemon@freedesktop.org wrote: > > Comment # 3 on bug 60353 from Stephan Bergmann > (In reply to comment #2) > > Thanks a lot. I still have the folder if you need it. > > Yes, if you could zip up your ~/Library/Application Support/libreoffice/3 > folder and attach it here or send it to me directly (it can contain mildly > personal data, like names of files you had recently opened), that would be > great. If a zip of the complete folder is too big, the typically relevant > parts are any user/extensions and user/uno_packages sub-folders and the > user/registrymodifications.xcu file. > > You are receiving this mail because: > You reported the bug.
(In reply to comment #4) > here is the zipped setting folder. Where? Did you try to attach it to this issue? If yes, it maybe indeed was too big. Can you see whether providing just the parts I mentioned works better? Sorry for the trouble this causes.
ok. It was only 5MB big. I put it on our FTP into the folder LibreOffice: ftp://transfer.wincan.com (user: develop, pwd: develop) In fact the Oracle PDF Import folder is the biggest. Marcus On 06.02.2013, at 16:36, bugzilla-daemon@freedesktop.org wrote: > > Comment # 5 on bug 60353 from Stephan Bergmann > (In reply to comment #4) > > here is the zipped setting folder. > > Where? Did you try to attach it to this issue? If yes, it maybe indeed was > too big. Can you see whether providing just the parts I mentioned works > better? Sorry for the trouble this causes. > > You are receiving this mail because: > You reported the bug.
This is due to a clash of UNO service implementation names of the PDFImport extension that comes bundled with LO and the OOo one you installed as a shared extension (per comment 0). I pushed for review a fix to avoid that (by renaming LO's naming) in forthcoming versions of LO 3.6.x as <https://gerrit.libreoffice.org/#/c/2026/> "fdo#60353: Avoid impl name clashes with other PDF import extensions." (This fix is not relevant for LO 4, which switched this from a bundled extension to a core part, and in doing so also changed the implementation names.)
Stephan Bergmann committed a patch related to this issue. It has been pushed to "libreoffice-3-6": http://cgit.freedesktop.org/libreoffice/core/commit/?id=97c1b412148fc3920ea5aee687fbba887ddd4eb2&h=libreoffice-3-6 fdo#60353: Avoid impl name clashes with other PDF import extensions It will be available in LibreOffice 3.6.6. The patch should be included in the daily builds available at http://dev-builds.libreoffice.org/daily/ in the next 24-48 hours. More information about daily builds can be found at: http://wiki.documentfoundation.org/Testing_Daily_Builds Affected users are encouraged to test the fix and report feedback.
(The reason for the __cxa_pure_virtual abort, instead of terminating cleanly with a meaningful error message, is discussed at <https://bugzilla.redhat.com/show_bug.cgi?id=908819#c14> "[abrt] libreoffice-core-3.6.3.2-8.fc18: ~Exception -> __cxxabiv1::__cxa_pure_virtual: Process /usr/lib64/libreoffice/program/soffice.bin was killed by signal 6 (SIGABRT).")