Problem description: Cannot open a particular file in LibreOffice 3.6.4.3 and 4.0.0.3. Steps to reproduce: 1. The operating system used is Linux debian 2.6.32-5-686 #1 SMP Sun Sep 23 09:49:36 UTC 2012 i686 GNU/Linux. 2. The LibreOffice versions involved are: - LibreOffice Version 3.6.4.3 (Build ID: 2ef5aff) (LO3.6.4.3) - LibreOffice Version 4.0.0.3 (Build ID: 7545bee9c2a0782548772a21bc84a9dcc583b89) (LO4.0.0.3) 3. The particular file is: http://csrc.nist.gov/groups/SMA/fasp/documents/system_security/SSP_Procedure.doc 4. Its file size is 692.5 KB. 5. File -> Open -> (that document) 6. Cannot open this file within 40 seconds. Current behavior: LO3.6.4.3 and LO4.0.0.3 cannot open a particular file. Expected behavior: LO3.6.4.3 and LO4.0.0.3 should open the particular file in a few seconds. Regards, C. H. D. Operating System: Debian Version: 3.6.4.3 release
Still cannot open the file. $ cat /opt/libreoffice4.0/program/versionrc [Version] AllLanguages=en-US BuildVersion= buildid=7545bee9c2a0782548772a21bc84a9dcc583b89 ExtensionUpdateURL=http://updateexte.libreoffice.org/ExtensionUpdateService/check.Update ProductBuildid=103 ProductMajor=400 ProductMinor=0 ProductSource=OOO400 ReferenceOOoMajorMinor=3.4 UpdateID=LibreOffice_4_en-US UpdateURL=http://update.libreoffice.org/check.php?pkgfmt=deb UpdateUserAgent=<PRODUCT> (${buildid}; ${_OS}; ${_ARCH}; BundledLanguages=${AllLanguages}) Vendor=The Document Foundation
Also, confirm that ref file will not open in Windows build of LibreOffice 4.0.0 rc3. But on same system it will open in Office 2007 with no issue. And interestingly will also open in an Apache OpenOffice Dev 4.0 build (r1441343). So something in this .DOC MS Office 97-2003 formated file is now being mishandled by LibO. Changning to NEEDINFO as devs are going to need log details of what is causing the hang up.
adjusting platform since issue appearing on both Windows x86 and Linux platforms.
Confirm happens on MAC OS X 10.6.8 on 2009 Mac with 4Gb RAM. Using LibO 4.0.0. latest release.
This shouldn't be in NEEDINFO, we usually don't put a bug in NEEDINFO for a log only for things like an attachment missing or reproducible steps. I've seen two people confirm this on the mailing list so going to mark as NEW.
Created attachment 74652 [details] screen capture of soffice.bin showing active modules
Created attachment 74653 [details] two slices of the stalled stack, the msvcr71.dll all from Java jre6 bin
confirming issue using LibO 4.0.4.2 on Win7 Pro 64bit
With LibreOffice Version: 4.2.0.4 (Build ID: 05dceb5d363845f2cf968344d7adab8dcfb2ba71), I open this file in less than five seconds. Please close this issue. Thanks.
Thanks for the update :)