Created attachment 74502 [details] Unedited and Edited .jpgs of the Insert-Envelope dialog's Printer tab Select Insert->Envelope from Writer's main menu. Go the the dialog's Printer tab. Note that on that tab, the 4th thru 6th Envelope orientation icons seem to be incorrect; each of them needs to be flipped horizontally. To show you what I mean, I have attached 2 documents: 1. Envelope Orientation - Unedited.jpg Shows this dialogs's Printer tab, as it is. 2. Envelope Orienation - Edited.jpq Shows this dialog's Printer tab, as it is, except with flipped versions of the 4th through 6th icons shown to the right of the unmodified set of 6 icons.
Created attachment 74503 [details] Unedited .jpg of the Insert-Envelope dialog's Printer tab
Created attachment 74504 [details] Edited .jpg of the Insert-Envelope dialog's Printer tab
Edited Summary.
Created attachment 74844 [details] Sample Small Envelope Here is a sample small envelope, which does NOT print properly in LibreOffice Writer. (Note that if I use Lotus Symphony to create a similar one, I can print that OK from within Lotus Symphony.) (Also note that Commercial #10 envelopes do print properly in LibreOffice.)
Here are the steps I used to create the sample small envelope document: Open LibreOffice Writer Menu: Format->Page Format: 6-3/4" (Personal) Envelope {6.50" x 3.63"} Orientation: Landscape Paper tray: Rear Tray Margins: 0.25", 0.25", 0.25", 0.25" <OK> Menu: Insert->Envelope Addressee: "Addressee" Sender: "Sender" <Printer> tab Select 4th icon Print from top Current printer: Canon MX860 series Printer Needed to redo Format->Page Needed to move Sender and Addressee text boxes into position File->Printer Settings: Page size: Custom: 6.50" x 3.63 Orientation: Landscape Media Type: Envelope Paper Source: Rear Tray Needed to reset Orientation in Print dialog
Created attachment 74903 [details] .jpg of Envelope printed using Sample Small Envelope.odt
Hi, so the problem is with the icon orientations or printing? Which version of LibreOffice are you using? Thanks - Sophie
(In reply to comment #7) > Hi, so the problem is with the icon orientations or printing? Which version > of LibreOffice are you using? Thanks - Sophie Sophie, There appears to be a problem with the printing. I found a workaround. If I do: Insert->Envelope icon #1. Format->Page 6-3/4 Envelope (6.5" x 3.63")
(In reply to comment #7) > Hi, so the problem is with the icon orientations or printing? Which version > of LibreOffice are you using? Thanks - Sophie Sophie, There appears to be a problem with the printing. I found a workaround, though. If I do: Insert->Envelope: Icon #1. Format->Page: 6-3/4 Envelope (6.5" x 3.63"), Landscape Print->Printer Setup: 6.5" x 3.63"), Portrait, Rotate 180 degrees Insert the envelope with the top of the envelope facing the front of the printer. (Instead of with the top of the envelope facing the left of the printer, as with a standard size envelope.) Then this prints OK. Specifying "Landscape" for Format->Page, but "Portrait" for Printer Setup seems rather odd. Maybe it's something unique to our printer (a Canon PIXMA MX860).
@rj is the bug still reproducible with LibO 4.3.2.2? are you still using that Canon printer? have you ever tried a different printer?
(In reply to tommy27 from comment #10) > @rj > is the bug still reproducible with LibO 4.3.2.2? > are you still using that Canon printer? have you ever tried a different > printer? Yes, it's still reproducible with LO 4.3.2.2. The Canon's the only printer I tried it with. I tried opening the file in Microsoft Office Starter 2010 (comes free with Windows 7 Home edition, 64-bit), and it gives an error saying that the file is corrupt. However, I am then able (from within MS Office Starter 2010) to save the .odt file as a .docx file and then (from within MS Office Starter 2010) print the envelope fine.
(In reply to rj_libreoffice from comment #11) > (In reply to tommy27 from comment #10) > > @rj > > is the bug still reproducible with LibO 4.3.2.2? > > are you still using that Canon printer? have you ever tried a different > > printer? > > Yes, it's still reproducible with LO 4.3.2.2. > > The Canon's the only printer I tried it with. > > I tried opening the file in Microsoft Office Starter 2010 (comes free with > Windows 7 Home edition, 64-bit), and it gives an error saying that the file > is corrupt. > > However, I am then able to save the > .odt file as a .docx file and then (from within MS Office Starter 2010) > print the envelope fine. I should have said: However, (from within MS Office Starter 2010) I am able to: 1. Recover the .odt file, and then 2. Either: A. Print the envelope fine from the recovered.odt file. B. Save the recovered .odt file as a .docx file and print the envelope fine from this .odt file. So, since MS Word Starter 2010 can print the envelope fine from within either the recovered .odt file OR the .docx file created from it, it would seem that the problem is with LO's printing rather than with the formatting or the printer driver. Since this recovered file
(In reply to rj_libreoffice from comment #12) > (In reply to rj_libreoffice from comment #11) > > (In reply to tommy27 from comment #10) > > > @rj > > > is the bug still reproducible with LibO 4.3.2.2? > > > are you still using that Canon printer? have you ever tried a different > > > printer? > > > > Yes, it's still reproducible with LO 4.3.2.2. > > > > The Canon's the only printer I tried it with. > > > > I tried opening the file in Microsoft Office Starter 2010 (comes free with > > Windows 7 Home edition, 64-bit), and it gives an error saying that the file > > is corrupt. > > > > However, I am then able to save the > > .odt file as a .docx file and then (from within MS Office Starter 2010) > > print the envelope fine. > > I should have said: > > However, (from within MS Office Starter 2010) I am able to: > 1. Recover the .odt file, and then > 2. Either: > A. Print the envelope fine from the recovered.odt file. > B. Save the recovered .odt file as a .docx file and print the envelope fine > from this .odt file. > > So, since MS Word Starter 2010 can print the envelope fine from within > either the recovered .odt file OR the .docx file created from it, > it would seem that the problem is with LO's printing rather than with the > formatting or the printer driver. > > > LO 3.3.3.2 doesn't work either.
please give an update of the bug status with latest LibO 5.2.3.3 set status to UNCONFIRMED if bug is still present or RESOLVED WORKSFORME if bug is gone. NEEDINFO until then
This Issue still exists in Version 5.2.4.2., except that I no longer need to reset the Orientation (to Landscape) in the Print dialog.
The Canon-specific mentions in the summary and whiteboard of this report is a red herring. The Insert Envelope process is such a trainwreck that I could not even produce a proper document. My result was a document with two pages (separated by a page break). The first page has the Sender and Addressee frames sunk to the bottom. This is after doing the steps in comment 5 up to and including redoing Format - Page. If I go to print dialog, I only get "Letter" as the size. I guess I am hitting some other bug there. This report is perhaps spread over too many comments and it would be hard for a developer to figure out the point of it. I think the Insert Envelope feature needs a sledgehammer treatment to get it in shape.
should we mark this as NEW or try to write a brand new clean bug report about the current status of this issue?
@tommy 27 said: > should we mark this as NEW or try to write a brand new clean bug report about the current status of this issue? Please go ahead and write a brand new clean bug report about the current status of this issue. You know better than I do what's most relevant about this. Thanks.
I don't know better than you since I've never reproduced this bug.
so it's up to you, the reporter, to open a new one with just the relevant informations in order to help triagers and developers to reproduce and fix your issue. status NEEDINFO until then. when you do it, change status here to MOVED and post a message with the link to the new bug report. thanks for your help
Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping-20170727
Dear Bug Submitter, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-20170830