Bug 62052 - FILEOPEN: Can't open some ".docx" files
Summary: FILEOPEN: Can't open some ".docx" files
Status: RESOLVED INVALID
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
3.6.2.2 release
Hardware: Other Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard: BSA
Keywords:
Depends on:
Blocks:
 
Reported: 2013-03-09 10:37 UTC by Max
Modified: 2014-02-02 02:00 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:

Attachments
Document who can't open. (151.29 KB, application/vnd.openxmlformats-officedocument.wordprocessingml.document)
2013-03-09 10:37 UTC, Max 		Details
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Description Max 2013-03-09 10:37:56 UTC 
Created attachment 76212 [details]
Document who can't open.

Problem description: I can't open some .docx files

Steps to reproduce:
1. I am opening this document.
2. Screen has some gray (LibreOffice is loading)
3. Libreoffice close

Current behavior:

Expected behavior:

              
Operating System: Ubuntu
Version: 3.6.2.2 release
Comment 1 Elgo 2013-03-10 13:39:07 UTC 
File opened successfully with LO 4.0.1.2, Win 7.
Comment 2 Jorendc 2013-05-30 00:17:37 UTC 
Hi Max,

Thanks for reporting.

Is it possible to upgrade to the most recent LibreOffice version (I highly recommend using our PPA for that: https://launchpad.net/~libreoffice/+archive/libreoffice-4-0)

After this upgrade, can you still reproduce this behavior?

I can't using Linux Mint (which is based on Ubuntu) 15 x64 with LibreOffice 4.0.3.3.

Kind regards,
Joren
Comment 3 QA Administrators 2013-12-22 21:59:36 UTC 
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information.

For more information about our NEEDINFO policy please read the wiki located here: 
https://wiki.documentfoundation.org/QA/FDO/NEEDINFO

If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.


Thank you for helping us make LibreOffice even better for everyone!


Warm Regards,
QA Team
Comment 4 QA Administrators 2014-02-02 02:00:55 UTC 
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided):

a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. 
Please do not:
a) respond via email 
b) update the version field in the bug or any of the other details on the top section of FDO