Bug 64979 - File won't open
Summary: File won't open
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
4.0.3.3 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2013-05-25 11:46 UTC by Phillip Ross
Modified: 2013-10-06 21:00 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:

Attachments
400 page book with lots of formatting. (620.10 KB, application/vnd.oasis.opendocument.text)
2013-05-25 11:46 UTC, Phillip Ross 		Details
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Description Phillip Ross 2013-05-25 11:46:45 UTC 
Created attachment 79784 [details]
400 page book with lots of formatting.

Libreoffice crashes upon opening attached file. Windows 7.
Comment 1 Cor Nouws 2013-05-25 16:31:30 UTC 
Hi Phillip,
Thanks for the report.
It opens fine in 4.0.3 on Ubuntu. Wil try in 4.1.0alfa/beta later.

Does it open fine for you in 4.0.3?
Comment 2 Phillip Ross 2013-05-25 23:03:56 UTC 
Yes, it works in 4.03 just fine.
Comment 3 Thomas van der Meulen [retired] 2013-05-26 08:11:28 UTC 
Thank you for your bug report, I can't reproduce this bug running libreoffice Version: 4.1.0.0.beta1
Build ID: 3a2c2d2417101e45fe07cfd8358acf2204a98f3 on Mac osx 10.8.3 

The file opens with out a problem.
Comment 4 Thomas van der Meulen [retired] 2013-05-26 09:35:10 UTC 
I also can't reproduce this running Version: 4.1.0.0.beta1
Build ID: 5271b34bec742e190e2fe5a7dadb7334a705b54 on windows 7. it opens in 3 sec for me.
Comment 5 Jorendc 2013-05-26 11:51:20 UTC 
I also can not reproduce a crash using Mac OSX 10.8.3 with LibreOffice 4.1.0 beta 1 (and of course 4.0.3).

But I see some major formatting issues, which is definitely a regression. Example: The section titles are cropped (letters are on top of each other).

@Philip: You mind reporting a separate bug report for these formatting issues?

Kind regards,
Joren
Comment 6 Phillip Ross 2013-05-26 17:55:30 UTC 
Will do.
Comment 7 Cor Nouws 2013-05-26 21:05:27 UTC 
closing this as "works for me"

If it still crashes for you, then pls try to refresh the user profile 
   https://wiki.documentfoundation.org/UserProfile

Thanks for the new bug: bug 65013 !
Comment 8 Phillip Ross 2013-05-27 11:43:14 UTC 
I deleted the user profile and the file still crashes Libreoffice every time I open it.
Comment 9 Phillip Ross 2013-06-09 17:05:02 UTC 
I just downloaded 4.1 beta 2, and every book length LiO file I opened crashed. Just open the file, wait a moment, and it crashed. So, I doesn't appear to be fixed.
Comment 10 Cor Nouws 2013-06-09 21:25:11 UTC 
Hi Phillip,
Sorry to read that you have (again) problems with that file.
But since three people here (Linux, Mac, Windows 7) do not have the problem, I have the strong impression that it is a problem with ?? but not with LibreOffice.

Set importance to Normal and version to 1st version of report.
Considering to close as NOTOURBUG .. ?
Comment 11 Phillip Ross 2013-06-10 17:15:56 UTC 
Yet, I have no such problem with Version 4.0.3.1 (Build ID: a67943cd4d125208f4ea7fa29439551825cfb39), which works flawlessly.

Phil
Comment 12 tommy27 2013-09-17 20:37:01 UTC 
no crash with LibO 4.1.1.2 under Win7 64 bit.

@Phil 
have you tried using 4.1.1? do you still have this issue?
Comment 13 tommy27 2013-10-06 20:22:38 UTC 
still opens fine with 4.1.2.3 under Win7 64bit
I change status to NEEDINFO waiting for reporter's feedback.
Comment 14 Phillip Ross 2013-10-06 20:51:57 UTC 
No problems with Version: 4.1.2.2
Build ID: 281b75f427729060b6446ddb3777b32f957a8fb

Win 7 64 bit
Comment 15 tommy27 2013-10-06 21:00:27 UTC 
nice to hear that. I mark this as RESOLVED WORKSFORME