Bug 65459 - crash with serial letter assistant
Summary: crash with serial letter assistant
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
(earliest affected) release
Hardware: Other Windows (All)
: medium normal
Assignee: Not Assigned
Whiteboard: BSA
Keywords: possibleRegression
: 65698 (view as bug list)
Depends on:
Reported: 2013-06-06 13:55 UTC by Mike Silbermann
Modified: 2015-12-15 10:53 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:

This docoment crash with serial letter assistent and if you can finisch, the Letters are with faoult design iin every second letter (85.46 KB, application/vnd.oasis.opendocument.text)
2013-06-06 13:55 UTC, Mike Silbermann
Dialog if you push the Button ... (84.52 KB, image/jpeg)
2013-06-17 10:11 UTC, Mike Silbermann
File for our serial letter (87.09 KB, application/vnd.oasis.opendocument.text)
2013-06-21 07:39 UTC, Mike Silbermann
Steps to crash in Libre Office 3.6.. in 4.0.X are more errors. (289.07 KB, application/vnd.oasis.opendocument.text)
2013-06-26 08:32 UTC, Mike Silbermann
Crash serial letter (1.97 MB, video/mp4)
2013-07-22 12:48 UTC, Mike Silbermann

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Description Mike Silbermann 2013-06-06 13:55:43 UTC
Created attachment 80402 [details]
This docoment crash with serial letter assistent and if you can finisch, the Letters are with faoult design iin every second letter

Problem description: 

Steps to reproduce:
1. serial letter assistent
2. take a database
3. go back and the libreOffice end with fire rebuild

Current behavior:

Expected behavior:

Operating System: Windows 8
Version: rc
Comment 1 tommy27 2013-06-17 05:41:44 UTC
did this work in previous LibO releases like 4.0.3 or 3.6.6?

this info is important to know if it's a regression
Comment 2 Mike Silbermann 2013-06-17 07:08:51 UTC
It was already in the versions 3.xx not always, but in version 4.xx the function is almost unusable. Have made ​​to the version 3.6.x back, because as it crashes every now and then from.
Comment 3 tommy27 2013-06-17 08:36:56 UTC
so, do you confirm that the issue is present in 4.0.0 as well, or just in 0.1, 0.2 or 0.3?
Comment 4 Mike Silbermann 2013-06-17 09:27:27 UTC
The problem is completely reinforced since version 4.0.0. In version 3.X .. were only a few things that brought the system to crash. For example, if you press the Cancel button. But starting in version 4.0 is so much that crashes the program.
Comment 5 tommy27 2013-06-17 09:41:29 UTC
OK, changing summary, version number and adding regression keyword.
Comment 6 Mike Silbermann 2013-06-17 10:06:46 UTC
With Version 3.6 it works better than Version 4.0.x
Comment 7 Mike Silbermann 2013-06-17 10:11:00 UTC
Created attachment 80943 [details]
Dialog if you push the Button ...

its crash only in Version 3.6.6 if you push this button. In  Version 4.0.X much more button crash the seral assisten
Comment 8 tommy27 2013-06-17 13:25:24 UTC
*** Bug 65698 has been marked as a duplicate of this bug. ***
Comment 9 Michael Stahl (CIB) 2013-06-20 21:27:31 UTC
this bug report clearly needs a better description - i have no idea how to reproduce this
Comment 10 Mike Silbermann 2013-06-21 07:38:36 UTC
Please take my Document and make a serial letter from this.
Libre Office crash if I go back or combinate it with a adress database.
Comment 11 Mike Silbermann 2013-06-21 07:39:42 UTC
Created attachment 81150 [details]
File for our serial letter

Please take my Document and make a serial letter from this.
Libre Office crash if I go back or combinate it with a adress database.
Comment 12 bugzilla.lenochod 2013-06-26 06:23:30 UTC
Version Win7 and Win XP works fine.
Comment 13 retired 2013-06-26 08:15:14 UTC
Mike: please provide a detailed step-by-step description (optionally with screenshots) on how to reproduce this problem with the latest LO release.

Currently it's rather difficult trying to reproduce.

Setting to NEEDINFO.
Comment 14 Mike Silbermann 2013-06-26 08:32:53 UTC
Created attachment 81454 [details]
Steps to crash in Libre Office 3.6.. in 4.0.X are more errors.

I have back go to version 3.6 from 4.0.4 to have a chance to use also a serial letter. In Version 4.0.X cant go back in a dialog of serial letter. It crash very earlyer and it don usable.
Comment 15 Mike Silbermann 2013-07-22 11:10:04 UTC
It is also in the new version 4.1. When I press to assign addresses, the LibreOffice Writer crashes. After restore I need only press Insert Address Block, already the program has crashed.,
Comment 16 Mike Silbermann 2013-07-22 12:48:53 UTC
Created attachment 82817 [details]
Crash serial letter

It crash if I fill in in the dialog-box Addess... Windows 8.

It works in LO 3.X.X or on OpenOffice
Comment 17 Robinson Tryon (qubit) 2013-10-16 16:32:49 UTC
Changing 'regression' -> 'PossibleRegression' until we have independent confirmation of a regression.
Comment 18 QA Administrators 2014-05-17 00:33:45 UTC
Dear Bug Submitter,

Please read the entire message before proceeding.

This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information.

For more information about our NEEDINFO policy please read the wiki located here: 

If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team
Comment 19 QA Administrators 2014-06-01 20:29:42 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided):

a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. 
Please do not:
a) respond via email 
b) update the version field in the bug or any of the other details on the top section of FDO
Comment 20 Robinson Tryon (qubit) 2015-12-15 10:53:29 UTC
Migrating Whiteboard tags to Keywords: (possibleRegression)