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Bug 65790 - SLIDESHOW: Presentations Sets system volume to 100%
Summary: SLIDESHOW: Presentations Sets system volume to 100%
Status: RESOLVED INVALID
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Impress (show other bugs)
Version:
(earliest affected)
4.1.0.0.beta2
Hardware: Other Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard: BSA
Keywords:
Depends on:
Blocks:
 
Reported: 2013-06-15 14:00 UTC by Onyeibo
Modified: 2014-08-04 16:15 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
the test file (ODP). System volume shoots to 100% once this file is opened (64 bytes, text/plain)
2013-08-16 05:31 UTC, Onyeibo
Details

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Description Onyeibo 2013-06-15 14:00:48 UTC
Problem description: 
Once a presentation begins (F5), audio plays at 100% volume. Readjusting the output volume from Gnome-Control-Center is not persistent.  The scenario repeats with every restart of a presentation

Steps to reproduce:
1. Import am movie file into a blank Impress Slide (i used .ogg)
2. Play the Presentation
3. Volume should be blasting at 100%

Current behavior:
See above

Expected behavior:
System volume remains unchanged

              
Operating System: Fedora
Version: 4.1.0.0.beta2
Comment 1 Thomas Hackert 2013-06-20 13:40:37 UTC
Hello onyeibo, *,
I cannot confirm you issue with LO Version: 4.1.0.1
Build ID: 1b3956717a60d6ac35b133d7b0a0f5eb55e9155 and KDE 4.8.4 under Debian Testing AMD64. The loudness stays, as it was before ... ;)

Just out of interst: Which sound system are you using? And have you started LO from command line to see, if there are any problems reported? And have you tested it with a newer version of LO than 4.1.0.0.beta2?

Sorry for the inconvenience
Thomas.
Comment 2 Thomas Hackert 2013-06-26 05:31:01 UTC
Hello Oneyeibo, *,
as I am still waiting for answers, I removed the keyword "Needinof" and set the status to "NEEDINFO" ... ;)
Sorry for the inconvenience
Thomas.
Comment 3 Onyeibo 2013-06-29 22:34:34 UTC
this issue was fairly consistent with the version I filed against.  Fedora-19 release is just 2-days away and I'm on beta.  Mobile Broadband is expensive here so I will delay the update until after the release.  I'm going to try again after a fresh install.  I trust F19 will ship with the latest stable version of LibO 4.1x.

Sound system?  This is PulseAudio I suppose or whatever Fedora runs by default.  Its a Dell Vostro 1540 spotting an "Intel Corporation 5 Series/3400 Series Chipset High Definition Audio" (according to lspci).  Running 'soffice' from commandline shows nothing during playback.  This is Gnome3
Comment 4 Thomas Hackert 2013-07-03 16:12:43 UTC
Hello Onyeibo, *,
(In reply to comment #3)
> this issue was fairly consistent with the version I filed against. 
> Fedora-19 release is just 2-days away and I'm on beta.  Mobile Broadband is
> expensive here so I will delay the update until after the release.  I'm
> going to try again after a fresh install.

that would be nice :)

> I trust F19 will ship with the latest stable version of LibO 4.1x.

Not the faintest idea, sorry ... :(

> Sound system?  This is PulseAudio I suppose or whatever Fedora runs by
> default.  Its a Dell Vostro 1540 spotting an "Intel Corporation 5
> Series/3400 Series Chipset High Definition Audio" (according to lspci). 
> Running 'soffice' from commandline shows nothing during playback.  This is
> Gnome3

Thanks for the info :) I will remove "NEEDINFO" and will wait to your report back, when you have updated to F19 ... ;)
Thomas.
Comment 5 Onyeibo 2013-07-04 06:23:35 UTC
Okay, I obeyed the urge and ran an update.  I'm now using LibreOffice 4.1.0.1-3.fc19

Nothing has changed.  I just noticed that the system sound volume shoots to 100% once I load this file (with audio).  When I adjust it back, it behaves ... but not until i hit F5.  In other words, playing the presentation sends it back to 100%.  This is crazy.
Comment 6 Jacques Guilleron 2013-07-05 21:12:02 UTC
Hi Onyeibo,

On Windows, I have actually two ways to control sound with LO Presentation. One way is the the known Media Playback available in View > Toolbars.
A new way is available in Tools > Media Player, perhaps it is this one which take sound control. Can you verify it?
The two players can be displayed together on my computer.

Regards,

Jacques
Comment 7 Onyeibo 2013-07-06 04:06:30 UTC
Jacques, it is like that here.  That does not address the problem.
I am running LibreOffice on Linux (fedora-19)

Let me describe the situation differently:
(1) I set System Volume to 50% (top-right corner in Gnome3)
(2) I browse to the .odp file using nautilus and double-click to open
(3) After LibreOffice loads the .odp file I check system volume again
(4) Mine shoots to 100% (full blast).  This is weird in a studio setting as this can damage eardrums, stress speakers and shock listeners.  I am constantly on edge with this phenomenon while doing a presentation because each time a sound clip plays its so loud that I have to manually readjust PC volume.
Comment 8 Jean-Baptiste Faure 2013-07-13 18:18:05 UTC
I do not reproduce with Version: 4.1.1.0.0+ (Build ID: 6089121ebd075bb6422d33d6bff69dff2e88efb) under Ubuntu 12.04 x86-64 with Gnome-shell.

Best regards. JBF
Comment 9 Thomas Hackert 2013-07-19 17:03:48 UTC
Hello Onyeibo, *,
sorry for the long absence, but too busy in RL ... :(

(In reply to comment #7)
> Jacques, it is like that here.  That does not address the problem.
> I am running LibreOffice on Linux (fedora-19)
> 
> Let me describe the situation differently:
> (1) I set System Volume to 50% (top-right corner in Gnome3)
> (2) I browse to the .odp file using nautilus and double-click to open
> (3) After LibreOffice loads the .odp file I check system volume again

Would you be so kind to start LO from commandline and then either create a new presentation or load an existing one, please? Which kind of *.odp are you loading here? One with sound or one without?

> (4) Mine shoots to 100% (full blast).  This is weird in a studio setting as
> this can damage eardrums, stress speakers and shock listeners.  I am
> constantly on edge with this phenomenon while doing a presentation because
> each time a sound clip plays its so loud that I have to manually readjust PC
> volume.

I still cannot reproduce it, sorry ... :( But if I start from commandline, I get loads of messages like
<quote>
Cannot connect to server socket err = Datei oder Verzeichnis nicht gefunden
Cannot connect to server request channel
jack server is not running or cannot be started
Cannot connect to server socket err = Datei oder Verzeichnis nicht gefunden
Cannot connect to server request channel
jack server is not running or cannot be started
</quote>
... As I am using alsa here (AFAIK) and not this jack server, it is not disturbing at all, but maybe you have installed this jack server and your mentioned pulse server. Maybe that leads to an increase in loudness ...
HTH
Thomas.
Comment 10 Jean-Baptiste Faure 2013-08-15 15:51:10 UTC
Hello onyeibo,
do you still have the same problem with current stable release (LO 4.1.0.4) ?

Best regards. JBF
Comment 11 Onyeibo 2013-08-16 05:31:31 UTC
Created attachment 84121 [details]
the test file (ODP).  System volume shoots to 100% once this file is opened
Comment 12 Onyeibo 2013-08-16 05:33:40 UTC
(In reply to comment #10)
> Hello onyeibo,
> do you still have the same problem with current stable release (LO 4.1.0.4) ?
> 
> Best regards. JBF

Yes, it's still happening on LO 4.1.0.4
Comment 13 Jean-Baptiste Faure 2013-11-09 18:12:11 UTC
Link to the test file: http://bugs.onyeibo.fastmail.fm/father%27s-day-slides-bugged.odp

I do not reproduce the problem with master and LibreOffice 4.1.4.0.0+, the sound volume remains as it was before I started the slideshow.
Set status back to unconfirmed.

Best regards. JBF
Comment 14 Onyeibo 2013-11-11 18:12:04 UTC
presently at 4.1.3.x-x, I'm running Fedora-20.  The situation is still the same.  Hopefully 4.1.4 will hit the repo soon.  Expect an update afterwards
Comment 15 Jean-Baptiste Faure 2013-12-21 14:46:00 UTC
(In reply to comment #14)
> presently at 4.1.3.x-x, I'm running Fedora-20.  The situation is still the
> same.  Hopefully 4.1.4 will hit the repo soon.  Expect an update afterwards

@Onyeibo:
Version 4.1.4 is out since 2013-12-18. Please could you try it ?

I think that the problem is on the Fedora side, not on LibreOffice one. If you can, I suggest you to try the Linux generic version built by TDF which can be found at http://www.libreoffice.org/download/

Best regards. JBF
Comment 16 QA Administrators 2014-07-08 17:29:20 UTC
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information.

For more information about our NEEDINFO policy please read the wiki located here: 
https://wiki.documentfoundation.org/QA/FDO/NEEDINFO

If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.


Thank you for helping us make LibreOffice even better for everyone!


Warm Regards,
QA Team
Comment 17 QA Administrators 2014-08-04 16:15:22 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided):

a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. 
Please do not:
a) respond via email 
b) update the version field in the bug or any of the other details on the top section of FDO