Bug 66669 - Other: not installing version 4.04
Summary: Other: not installing version 4.04
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
4.0.4.2 release
Hardware: Other Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard: BSA
Keywords: regression
Depends on:
Blocks:
 
Reported: 2013-07-07 14:19 UTC by Raimer Ettmer
Modified: 2013-10-04 16:15 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
attachment-29433-0.html (3.74 KB, text/html)
2013-07-08 07:23 UTC, Raimer Ettmer
Details
attachment-29433-1.dat (1 bytes, multipart/alternative)
2013-07-08 07:23 UTC, Raimer Ettmer
Details
Libre-Office4-4-Fehlermeldung-1316.pdf (16.91 KB, application/pdf)
2013-07-08 07:23 UTC, Raimer Ettmer
Details

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Description Raimer Ettmer 2013-07-07 14:19:05 UTC
Problem description: 

See annex
              
Operating System: Windows 7
Version: 4.0.4.2 release
Last worked in: 4.0.3.3 release
Comment 1 ign_christian 2013-07-08 01:39:26 UTC
Please clearly describe the problem & steps to reproduce. If that problem is upgrading to 4.0.4.2, have you tried clean install & resetting user profile?
Comment 2 Raimer Ettmer 2013-07-08 07:23:12 UTC
Created attachment 82163 [details]
attachment-29433-0.html

Upddate 4.04 breaks the installation of designated in the Annex with the 
error. No further actions possible!

Yours sincerely,
Raimer Ettmer

Sanddornweg 6
33790 Halle (Westf.)-Hörste
Tel. : 05201 / 1565428
FAX. : 05201 / 1565429
Handy: 01520 / 9869886
Email:raimer@ettmer.de
URL : www.ettmer.de


Es kam eine Nachricht von bugzilla-daemon@freedesktop.org, am 08.07.2013 
03:39:
> ign_christian <mailto:ign_christian@yahoo.com> changed bug 66669 
> <https://bugs.freedesktop.org/show_bug.cgi?id=66669>
> What 	Removed 	Added
> CC 		ign_christian@yahoo.com
>
> *Comment # 1 <https://bugs.freedesktop.org/show_bug.cgi?id=66669#c1> 
> on bug 66669 <https://bugs.freedesktop.org/show_bug.cgi?id=66669> from 
> ign_christian <mailto:ign_christian@yahoo.com> *
> Please clearly describe the problem & steps to reproduce. If that problem is
> upgrading to 4.0.4.2, have you tried clean install & resetting user profile?
> ------------------------------------------------------------------------
> You are receiving this mail because:
>
>   * You reported the bug.
>
Comment 3 Raimer Ettmer 2013-07-08 07:23:12 UTC
Created attachment 82164 [details]
attachment-29433-1.dat
Comment 4 Raimer Ettmer 2013-07-08 07:23:12 UTC
Created attachment 82165 [details]
Libre-Office4-4-Fehlermeldung-1316.pdf
Comment 5 ign_christian 2013-07-16 14:24:50 UTC
Sorry I don't understand clearly. You did upgrading from 4.0.3.3 to 4.0.4.2 using auto update function or you did fresh installation?
Comment 6 Raimer Ettmer 2013-07-16 15:47:20 UTC
The installed version is 4.0.3.3 and is wants to install the 4.0.4 from 
the download version. Another opportunity is not available. (See below)



There is a manual install of the existing.


Mit freundlichen Grüßen
Raimer Ettmer

Sanddornweg 6
33790 Halle (Westf.)-Hörste
Tel. : 05201 / 1565428
FAX. : 05201 / 1565429
Handy: 01520 / 9869886
Email:raimer@ettmer.de
URL : www.ettmer.de


Es kam eine Nachricht von bugzilla-daemon@freedesktop.org, am 16.07.2013 
16:24:
>
> *Comment # 5 <https://bugs.freedesktop.org/show_bug.cgi?id=66669#c5> 
> on bug 66669 <https://bugs.freedesktop.org/show_bug.cgi?id=66669> from 
> ign_christian <mailto:ign_christian@yahoo.com> *
> Sorry I don't understand clearly. You did upgrading from 4.0.3.3 to 4.0.4.2
> using auto update function or you did fresh installation?
> ------------------------------------------------------------------------
> You are receiving this mail because:
>
>   * You reported the bug.
>
Comment 7 ign_christian 2013-07-17 03:21:37 UTC
Don't know whether it's similar to Bug 57185 with different error message.

I've never do upgrading so never experience error. I always did fresh install (uninstall old version, then install new version). Maybe you could try that as workaround.
Comment 8 Jorendc 2013-10-04 10:17:17 UTC
(In reply to comment #7)
> Don't know whether it's similar to Bug 57185 with different error message.
> 
> I've never do upgrading so never experience error. I always did fresh
> install (uninstall old version, then install new version). Maybe you could
> try that as workaround.

@Raimer Ettmer: did this 'workaround' worked for you? (uninstall and install newer version)?

Kind regards,
Joren
Comment 9 Raimer Ettmer 2013-10-04 16:08:38 UTC
the error has been fixed by this action!

Mit freundlichen Grüßen
Raimer Ettmer

Sanddornweg 6
33790 Halle (Westf.)-Hörste
Tel. : 05201 / 1565428
FAX. : 05201 / 1565429
Handy: 01520 / 9869886
Email:raimer@ettmer.de
URL : www.ettmer.de


Es kam eine Nachricht von bugzilla-daemon@freedesktop.org, am 04.10.2013 
12:17:
> Raimer Ettmer: did this 'workaround' worked for you? (uninstall and install
> newer version)?
Comment 10 Jorendc 2013-10-04 16:15:41 UTC
thanks for your feedback.

Kind regards,
Joren