Created attachment 83807 [details]
Problem description: When a file is saved on a network drive and you want to open it again short time after it's saved, you get a message "File is locked by unknown user".
you can open it as copy or write protected or cancel
After like 30 seconde or a minute the write protection is removed and u can work with it again.
Steps to reproduce:
1. open a file on a network drive
2. save and close
3. reopen the same file
file locked message
opening the file without writeprotection
Operating System: Windows 7
Version: 184.108.40.206 release
Last worked in: 220.127.116.11 release
Reproducible under Windows 7 with LO 18.104.22.168.
@Mark.Rodehorst: Unlike what you said, you don't need to save the document before reopening, just open-close-open. Can you confirm that?
Changing 'Component' field, since it affects other LO modules too (tried with Writer & Impress).
yes, i can edit something and close the file with saving then.
Same behaviour - file is locked.
if i reopen it as a copy i can overwrite the original file with the copy without any problems.
What kind of network drive is it? A Windows server, normal Windows (what version?), Linux, something else like a NAS, or something even more exotic like a WebDAV server mapped as a drive letter or whatnot?
Also the type of document might affect the behaviour, so what is it? .odt, .doc, .xlsx, etc?
@Tor Lillqvist: My confirmation (comment 1) is about OpenDocument files. The share is a simple share on Windows 7 client.
I am also receiving this issue. I have a network drive shared (D-Link DNS-323 NAS device shared with SMB protocol) and Windows clients have had trouble .
I can confirm this with the 22.214.171.124 build on Windows 7.
Downgrading to 4.0.5 fixed the problem for me, for now.
I made some notes here: https://bugs.freedesktop.org/show_bug.cgi?id=66518
Mounting with cifs on Linux seems to not raise the same issue for me.
(In reply to comment #5)
> Also the type of document might affect the behaviour, so what is it? .odt,
> .doc, .xlsx, etc?
The formats we've seen are ods and odt.
In 4.0.5 and 4.1.1 release there is the same behaviour on 64bit and 32bit, Win 77 Home and Professional machines:
If I open a file from a network drive, make modifications and click save then the file is not saved with mess: Error saving the document XXXX.ods:
Access to P:\_Documente personale\Membrii familiei\copiii 2.ods was denied that there are no sufficient rights.
The same behaviour is with quick start on and off.
For me this is a showstopper, as I cannot use anymore neither 4.0.5 nor 4.1.1. Reverting back to 4.0.4 where this did not happen.
https://bugs.freedesktop.org/show_bug.cgi?id=68082 is a similar bug, but not the same!
I also switched down to 4.0.4 because of same/similar issues with 4.0.5.
(In reply to comment #9)
> In 4.0.5 and 4.1.1 release there is the same behaviour on 64bit and 32bit,
> Win 77 Home and Professional machines:
> If I open a file from a network drive, make modifications and click save
> then the file is not saved with mess: Error saving the document XXXX.ods:
> Access to P:\_Documente personale\Membrii familiei\copiii 2.ods was denied
> that there are no sufficient rights.
> The same behaviour is with quick start on and off.
> For me this is a showstopper, as I cannot use anymore neither 4.0.5 nor
> 4.1.1. Reverting back to 4.0.4 where this did not happen.
Tested with 126.96.36.199 on Win 7 64bit. The problem still remains for some ods files.
However, when I copied the data from the "broken" file to a new file (only numbers and formulas) and I redid the formatting by hand, the file could be saved on the network, so there is hope that something is better, but not yet reliable.
On the local drives I could work without any problems.
For the network scenario I tried with antivirus on/off but could not save.
Apache 4.0.1 worked without problems! on the same files... Too bad it has not yet the functionality of LibreOffice.
I can add a bit of information:
Win 7 Pro 64 bit client
Samba 3.6.3 server
Only odt and ods files get the "Document is locked for editing by Unknown User"; odb, csv, xls and doc don't (these are all set up to open in LibO on my computer)
Looking at the output from smbstatus directly after opening an odt/ods file from the network shows it to be read only:
8931 10000 DENY_WRITE 0x20089 RDONLY NONE /home/users/davidm systems.odt Fri Oct 18 12:53:43 2013
but this read only status disappears after ~5 seconds. Once it has gone, I can use the "Edit File" button in LibO to get RW access to the file, after which the smbstatus line is the more "normal":
8931 10000 DENY_WRITE 0x2019f RDWR NONE /home/users/davidm systems.odt Fri Oct 18 12:55:04 2013
I think that we can safely close this bug as a dup of Bug 67534. The fact that the latter was a performance issue, explains why the file unlocks after some time.
*** This bug has been marked as a duplicate of bug 67534 ***