Created attachment 85643 [details]
The attached document cannot be opened in LibreOffice, but opens fine with MS Office. Observations are some prompts about a damaged file and an attempt to recover the file and then finally a crash with General I/O.
This isn't a case of just one bad file, we received 10 files from one of our vendors and none of them will open with the same results.
Tested in 4.2 (MASTER) and 4.1.1 and crashes identically.
Reproducible with LO 22.214.171.124 under Ubuntu 13.10 (64-bit). First LO claims that the file is corrupted, and suggest to repair. If I choose 'Yes' I get the following message: 'The file '$(ARG1)' could not be repaired and therefore cannot be opened.' followed by 'General Error' message.
I'm able to open the document with Word 2010 without any issues.
A 'General Error' is not a crash, so I'll edit the summary. Also raising priority since user can't open his document at all. Also changing version to oldest known.
I have got the same problem several times with docx documents first edited by a colleague using MSWord, I could open the files without problems, but after working for a while and saving regularly (autosave off because of the bug with the images), and closing, I was not able to re-open them and get a "Erreur générale. Erreur d'entrée/sortie générale." In French, which roughly translates to "General Error. General input/output error".
I have only had this since the last update to version 126.96.36.199
This is a BIG problem
Created attachment 92642 [details]
pdf file to be tested
I encountered the same problem when I converted the attached pdf file to docx in Skydrive.
As the pdf-to-docx function in skydrive is very relevent to MS Office 2013, so the problem I encountered must be the same as discussed in Comment #1.
1. convert the pdf file to docx in skydrive;
2. download and open with LO 188.8.131.52, says "is corrupt and therefore cannot be opened"; when try to repair, says "The file '$(ARG1)' could not be repaired and therefore cannot be opened.".
3. Open with LO 184.108.40.206, just says "General Error. General input/output error."
3. open with MSO or other office suites (i.e., WPS), opens OK.
Created attachment 92643 [details]
docx file converted in skydrive, from the pdf file.
'Critical' is only suitable for crashes, see https://wiki.documentfoundation.org/images/0/06/Prioritizing_Bugs_Flowchart.jpg
I also have the same problems with PDF files converted to RTF format using PDF Expert, and with several Word documents. OpenOffice does not have this issue.
Same issue with backslash as in Bug 64395.
*** This bug has been marked as a duplicate of bug 64395 ***