Bug 69590 - EDITING: application frozen after immediate "update all" in a big .odt
Summary: EDITING: application frozen after immediate "update all" in a big .odt
Status: RESOLVED DUPLICATE of bug 68876
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
4.1.1.2 release
Hardware: Other Windows (All)
: high critical
Assignee: Not Assigned
URL:
Whiteboard: BSA
Keywords: possibleRegression, regression
Depends on:
Blocks:
 
Reported: 2013-09-19 20:28 UTC by Antoine POURCHEZ
Modified: 2015-12-15 10:53 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:

Attachments
Screenshot of the freeze (74.26 KB, image/png)
2013-09-25 07:50 UTC, Antoine POURCHEZ 		Details
Screenshot of LO4.2 bug (37.71 KB, image/png)
2014-02-18 15:32 UTC, Antoine POURCHEZ 		Details
View All Add an attachment (proposed patch, testcase, etc.)

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Description Antoine POURCHEZ 2013-09-19 20:28:33 UTC 
Problem description: 
Opening the attachment and execution of "Tools> Update All" causes a crash of the LO

Steps to reproduce:
1. Open "_the_papier.odt" With LO4.1.1.2
2. Quickly, execute "Tools> Update All"
=> LO freeze

Note: if it works if :
1. Open "_the_papier.odt" With LO4.1.1.2
2. ''Wait 20s''
3. execute "Tools> Update All"

              
Operating System: Windows 7
Version: 4.1.1.2 release
Comment 1 tommy27 2013-09-25 03:22:50 UTC 
I see no attachment. please upload it so I can test it.
removed redundant infos from summary.
are you on a 32 or 64 bit PC?
Comment 2 Antoine POURCHEZ 2013-09-25 07:49:51 UTC 
Sorry the file is too big.
I filed here : http://data.kelis.fr/~kelis/tmpReportOo/69590/_the_papier.odt
Comment 3 Antoine POURCHEZ 2013-09-25 07:50:45 UTC 
Created attachment 86520 [details]
Screenshot of the freeze
Comment 4 tommy27 2013-09-25 08:13:40 UTC 
not reproducible with my LibO 4.1.1.2 under Win7 64bit.
Intel Core i7 CPU 950 @ 3.07GHz - 8GB RAM

a quick "update all" causes no freeze on my PC.

is your Win7 a 32bit or 64 system?
did you try reproducing the bug on another PC?
Comment 5 Antoine POURCHEZ 2013-09-25 08:34:07 UTC 
Reproducible in two environments :
 * Win7 64bits - LibreOffice 4.1.1.2 (7e4286b58adc75a14f6d83f53a03b6c11fa2903) - Intel Core i7 CPU G740 1.73GHz - 8Go de RAM
 * Win7 64bits - LibreOffice 4.1.1.2 (7e4286b58adc75a14f6d83f53a03b6c11fa2903) - Intel i7-3740QM 2.70Ghz - 16Go de RAM

Note : you must execute "Tools> Update All" quickly (the "quicky" depend of the computer performance)
Comment 6 tommy27 2013-09-25 09:59:26 UTC 
(In reply to comment #5)
> Note : you must execute "Tools> Update All" quickly (the "quicky" depend of
> the computer performance)

yes, I immediately clicked on that menu item as soon the .odt opened.

try temporarily resetting your user profile.
instructions here:
https://wiki.documentfoundation.org/UserProfile#Resolving_corruption_in_the_user_profile
Comment 7 Robinson Tryon (qubit) 2013-10-16 03:33:43 UTC 
Changing 'regression' -> 'PossibleRegression' until we can get independent confirmation.
Comment 8 tommy27 2013-10-16 04:55:03 UTC 
@Antoine POURCHEZ

did you try upgrading to 4.1.2?
Comment 9 Antoine POURCHEZ 2013-10-16 10:24:22 UTC 
Same problem with OO 4.1.2.3 - Build ID: 40b2d7fde7e8d2d7bc5a449dc65df4d08a7dd38

I filed another document with which the problem is more systematic in my test settings : http://data.kelis.fr/~kelis/tmpReportOo/69590/_the_papierEND.odt
Comment 10 Antoine POURCHEZ 2014-02-18 15:31:14 UTC 
In another PC (Windows 7), it works fine with a new version of LO 4.1 (4.1.5.3).

But there is a systematic problem with LO4.2.0.4. The number of page increments constantly opening, causing a freeze of the application.
@see "Screenshot of LO4.2 bug"
Comment 11 Antoine POURCHEZ 2014-02-18 15:32:42 UTC 
Created attachment 94291 [details]
Screenshot of LO4.2 bug
Comment 12 Michael Stahl (allotropia) 2014-03-13 17:19:15 UTC 
another one fixed by ecf617ee0cb74526e3989500c122835c32082845

*** This bug has been marked as a duplicate of bug 68876 ***
Comment 13 Robinson Tryon (qubit) 2015-12-15 10:53:46 UTC 
Migrating Whiteboard tags to Keywords: (possibleRegression)
[NinjaEdit]